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Rating breakdown from customer reviews
5
541 reviews
Customer reviews for Epcon Lane
Jay Mowder
Craig is a rockstar. We had Epcon out for multiple services but the main thing I'm impressed with is he found a yellow jacket nest out in our yard. Our dog just last night had an allergic reaction and her tongue swelled up so bad that we had to take her to an emergency vet. We were wondering what happened... did she eat something or get stung? Well Craig found the answer... it was definitely the yellow jacket nest out in our yard. He gave us the answers we were looking for and then quickly annihilated the nest! Craig is very pleasant and does such a great job everytime he services our house. I can't recommend him enough. Epcon... give this man a raise as soon as you're done reading this.
Provider response
Thank you for taking the time to share your experience, Jay. We’re glad Craig was able to identify the yellow jacket nest and take care of it quickly, especially given what your dog experienced. We appreciate your trust in Epcon Lane and your recognition of Craig’s knowledge, professionalism, and consistent service.<br>
Muneeb i
Found a hornets nest that I never noticed and promptly treated it. Pleased with Adam for his work
Provider response
Thank you for your feedback. We're glad to hear Adam identified and promptly addressed an issue that may have otherwise gone unnoticed. We appreciate you recognizing his attention to detail and are pleased that you were satisfied with the service provided.<br>
Pat Millhoff
Arrived on time. Talked to me about what they were going to do and safety for my dog.
Provider response
Thank you for your feedback, Pat. We're glad to hear the technician arrived on time and took the time to explain the service and safety precautions for your dog. Thanks for choosing us.
K Batty
Very accommodating and courteous and listens to concerns and issues.
Provider response
Thank you for your 5-star review!
Megan Goetz
David has come a few times to treat our yard. Today I was putting my son down for a nap so I couldn’t answer the door when he arrived. When I came out I watched him as he meticulously picked up some small toys of my children’s left out in the yard so he wouldn’t get chemical on them. I appreciate his attentiveness. Thanks David!
Provider response
Thank you for sharing your experience, Megan. We're glad to hear David demonstrated such thoughtful attention to detail during your service visit. We appreciate you recognizing his professionalism and his consideration for your family and property.<br>
Maria Rodriguez
Adam was amazing! He talked my son and I through all his work. Very professional I will highly recommend!!
Provider response
Thank you for your feedback, Maria. We’re glad to hear Adam provided professional service and took the time to explain the work being completed. We appreciate your recommendation and support!<br>
Tom Farinacci
Adam asked questions and did a very thorough job.
Provider response
Thank you for your feedback, Tom. We’re glad to hear Adam asked questions and provided a very thorough service. We truly appreciate your support.
ANGELA KANE
He is very efficient. Takes his time. Always does a good job.
Provider response
We appreciate you taking the time to share your experience, Angela. We’re happy to hear your technician took such good care of you and answered all your questions. Thank you for trusting us with your home.
Greg
Not sure I wasn’t home but I’m sure he did a fantastic job, they always do when they are here
Provider response
Thank you for your feedback, Greg. We’re glad to hear you’ve consistently had positive experiences with our service, and we appreciate your continued trust in our team.<br>
Diane Malek
Adam was very through and met our expectations. He took the time needed to take care of our spiders n mice issues.
Provider response
Thank you for your feedback, Diane. We are glad to hear that Adam was thorough and took the time to address your spider and mice concerns. We appreciate you sharing your experience.<br>
Mar S
My tech, Adam, completed the quarterly service today. It was apparent how thorough he was with the inspection, treatment, and explanation for all that he provided. He demonstrated a comprehensive understanding of the issues and best practices. I highly recommend this company.
Provider response
Thank you so much for your feedback. We’re happy to hear that Kerman provided such a thorough inspection and treatment, and took the time to clearly explain everything. It’s great to know his knowledge and professionalism gave you confidence in the service. We appreciate your recommendation and your continued support.
Shirley Pastore McCormack, MA
Adam was friendly and provided answers to my questions about this type of insect.
Provider response
Thank you for your feedback, Shirley. We’re glad to hear Adam was friendly and took the time to answer your questions. We appreciate you sharing your experience.<br>
Paula Gerengher
Adam did a goof job of general inspection and treatment . He made sure the garage was included per my request. He was professional and efficient.
Provider response
Thank you for your feedback, Paula. We’re glad to hear Adam completed a thorough inspection and made sure to address your request in the garage. We appreciate you recognizing his professionalism and efficiency.<br>
Natalie Skelly
This company has been awesome. Anytime we need them they come out. The techs are helpful and informative. They always provide prompt answers to my questions and great service. Highly recommend! Our Tech Chip did great and was very helpful!
Provider response
Thank you for your feedback, Natalie. We are so glad our team has consistently provided prompt and informative service. We appreciate your recommendation and support.
Shaun ,skyridge
Adam always does an amazing job!
Provider response
Thank you for your feedback, Shaun. We are glad to hear Adam consistently does such a great job. We appreciate your continued support!
donna bluford-curry
Adam was very attentive to my concerns and addressed each one of them with patience and respect
Provider response
Thank you for your feedback, Donna. We’re glad to hear Adam addressed your concerns with patience and respect. We appreciate you sharing your experience.<br>
Steve Novitsky
Always text you beforehand to see if you need anything when they visit. Very thoughor with inspections and follow up.
Provider response
Thank you for your feedback, Steve. We are glad to hear our team provides proactive communication, thorough inspections, and helpful follow-up. We appreciate you taking the time to share your experience with us.<br>
Joshua Gramse
Knowledgeable, thorough and friendly! I’m glad Kermin came out.
Provider response
Thank you for your feedback, Joshua. We’re glad to hear Kermin provided knowledgeable, thorough, and friendly service during your visit. We appreciate you taking the time to share your experience with us.<br>
Alyson Boyle
Epcon always does a great job!
Provider response
Thank you for your feedback, Alyson. We are happy to hear our team continues to deliver great service. We appreciate your support.<br>
Kristin Carter
Always pleasant and helpful! I use the quarterly service for all varieties of pest control need, and the work has been addressing the issues very well!
Provider response
Thank you for your continued trust in our quarterly service, Kristin. We are glad to hear our team is always pleasant and that the treatments are effectively addressing your pest control needs. We look forward to serving you again soon.<br>
Erica Williams
Adam was great! I've been with Epcon Lane for over 5 years and wouldn't go anywhere else. The staff communicates exceptionally well and is always respectful of my property. Adam sent a text about 25 minutes before his timely arrival and was in and out. The treatments they have provided over the years have kept me pest-free for the entire time I've had their service.
Provider response
Thank you for your loyalty over the past 5+ years, Erica. We’re glad to hear Adam provided timely, communicative service and that our team continues to keep your home pest-free. We appreciate your continued trust and support.<br>
T.C. Marker
Adam was very respectful and thorough.
Provider response
Thank you for your feedback. We are so glad to hear Adam was respectful and thorough. We’ll be sure to share your compliments with him.<br>
Karen Williams
Friendly! Courteous! Thorough!
Provider response
Thank you for the feedback, Karen. We’re happy to hear the service was friendly, courteous, and thorough. We appreciate your trust and support.<br>
Christine Pahoresky
Adam was super considerate of our house. He listened to our pest concerns, treatment and explained next steps.
Provider response
Thank you for sharing your experience, Christine. We’re glad Adam was considerate and took the time to clearly explain the treatment and next steps. We appreciate your feedback and look forward to your next service.
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