About this provider in Cincinnati
If you’re looking for superior pest control in Harrison & Florence, look no further than Mosquito Joe! We offer more than mosquito control to both residential & commercial properties, including exterior pest control & eco-friendly options! Locally owned & operated, & supported by urban entomologists, we understand…
Rating breakdown from customer reviews
4.7
41 reviews
Customer reviews for Mosquito Joe of Harrison-Florence
Jessica Staggs
Their technicians must not be capable individuals. They arrived and helped themselves into my side gate...did not knock on my front door. I did not hire this company. Did not have an appointment. My house # is clearly identifiable on my front door. Their work order was for the address next door...for my neighbors whom also has their house # clearly displayed. If you can't even do the minimum...getting to the correct job location...you probably don't need to be in business. Teach your technicians to read and knock on the door prior to trespassing someone's property!!! Disgraceful
Provider response
We understand how upsetting this must have felt, Jessica. Based on your review, it sounds like you may be located outside of our service area, as we don’t have your address on file and haven’t had any reports from customers that align with this experience. Since Mosquito Joe is a franchise, we recommend reaching out to Mosquito Joe of Cincinnati, as they may service your neighborhood. We agree completely that no one should ever enter your property without permission, and we hope that you are able to get this sorted out quickly. Thank you so much.<br>Mosquito Joe of Harrison-Florence - Pest Control Team
Tom
Super fast service, Super Great Field Tech
Provider response
Thank you for your fantastic feedback! We're thrilled to hear that you experienced speedy service and were satisfied with our technician. Your appreciation motivates us to keep delivering excellent service. We look forward to assisting you again in the future!
Tina Browning
Mosquito Joe is the best! I got to enjoy my yard this year for the first time in years! Great service and it works!! Will continue to use the service!
Provider response
Thank you for your amazing feedback, Tina! We're thrilled to hear that you were able to enjoy your yard this year. It's our pleasure to provide you with the best service possible. We look forward to continuing to help you keep your yard pest-free!
Jennifer Tirey
Love being able to enjoy our bug free backyard!!
Provider response
Thank you for your wonderful review, Jennifer! We're thrilled to hear that you're enjoying a bug-free backyard. Your satisfaction is our top priority, and we look forward to helping you with your outdoor space in the future!
Jessica Kober
I love the outdoors but I have always had to burn a mosquito lantern or cover myself (sometimes more than once) in mosquito spray or I would be covered in bites. Chiggers and mosquitos attack me. Last summer I was planting a tree and ended up with 10+ chigger and mosquito bites on my legs. That was my tipping point...I had enough and decided to call Mosquito Joe! My experience with them has been nothing but wonderful! They are extremely responsive with emails, texts and phone calls. The ladies who answer the phones listened to my concerns, answered all my questions and helped figure out a treatment plan. I realized this spring, as I'm planting flowers and walking my property, that I CAN LIVE OUTSIDE AGAIN!!! It is truly a wonderful feeling that I can enjoy sitting outside with out Citronella or a mosquito lantern or spray and I'm not getting eaten alive. Thank you Mosquito Joe!! I wish I called you sooner!
Provider response
Wow, that's awesome, Jessica! We are so glad we can help you enjoy living outside again. Thank you for taking the time to give us a great review, we really appreciate it!
David Dickman
Getting to enjoy the outdoors without worrying about mosquitoes is very satisfying. M JOE makes outside great again !!
Provider response
We are so glad we can make outside fun again, David! We're here to tell pesky mosquitoes to buzz off. Thank you for your wonderful review!<br>Mosquito Joe of Harrison-Florence - Pest Control Team
S
We were not able to be outside without getting multiple mosquito bites, ever since we've hired Mosquito Joe we have been able to be outside again, it's worth every penny.
Provider response
Thank you for your wonderful feedback! We're thrilled to hear that our services have allowed you to enjoy your outdoor space without the hassle of mosquitoes. Providing a comfortable environment for our customers is our top priority. We appreciate your support and look forward to keeping your yard mosquito-free!
Monica Windholtz
We recently started with Mosquito Joe and have really enjoyed our 2 acres with a creek.The mosquitoes 🦟 and chiggers were relentless. We can't tell you how much easier it's been working and playing outside again. We have friends camping in the backyard and we're impressed with the absence of all the tweeters bugging them. All the guys go above and beyond to satisfy your needs. Thanks bunches Mosquito Joe for rescuing our outdoor summer enjoyment
Provider response
Thank you so much for your fantastic review, Monica! We're thrilled to hear that you no longer have to deal with persistent mosquito bites and repellents. We're glad that our treatment was successful and that you and your family can enjoy the outdoors once again! Your satisfaction is our priority. Looking forward to providing quality service for years to come!
Marygrace Ashdown
Finally cancelled service after years because of inconsistent treatment and disorganized front office. Never saw an improvement in bug bites. Technicians never followed the notes to treat areas we were having problems, often spending only 10 minutes (sometimes without even wearing PPE) to treat average-sized front and back yard. Often I had to call back and report that treatment was not effective. I also paid for seasons upfront and still got charged monthly - I had to email the office to get them to refund me. I was tired of paying $800 annually with minimal results. When I called to cancel the subscription, they tried to get me to stay while I explained my decision over and over. Then months later, I get a text saying a technician was on the way. I called yet again - I was very clear in terminating Mosquito Joe but they claimed they had no record. Super frustrating as a consumer - Mosquito Joe was not effective at treatment, overcharged me until I brought it to their attention, and nearly refused to let me cancel.
Provider response
Mary Grace, we are sorry to read your review and surprised we went so quickly from a 5-star review from you to a 1-star. Our records and notes don't match up with your claims but we certainly appreciated you being our customer and wish you well.
amy warby
My grandmother uses their services even thought she can't get on a computer doesn't know how to do a review and I'm here to say their Technician jacob has been very helpful and professional 10/10Highly recommended.
Provider response
Amy, thank you for taking the time to leave this review on behalf of your grandmother. It means a lot to us that you both had such a positive experience with Jacob. We're grateful for your feedback and recommendation!
Travis Meece
Highly recommend it makes being outside so much better now.
Provider response
Thank you for your recommendation and high rating, Travis! It's great to hear that our services have improved your outdoor experience. We look forward to serving you in the future.
Danielle Simpson
I called for a ONE TIME spray 4 weeks ago , they came out and sprayed . All was fine. I was Very clear that i only needed a one time spray at this time and even told the lady i would reach out mid july once we were back from our trips to schedule our next service !! To my surprise & without my authorization they returned 2 days ago to spray again. When the man arrived I immediately called to inform them I never scheduled or authorized this service. The man stopped and left. I then received a charge on my card for the full service in which I NEVER REQUESTED! Needless to say I'm not happy with them essentially steeling from me or the way they handled a situation in which they were very much in the wrong.
Provider response
We're incredibly sorry for any confusion about your service, Danielle. It was our understanding that you were getting started with our regular treatment plan, and we're so sorry it wasn't clear to us that you requested one spray only. We understand after our first treatment on May 10th, we performed a booster treatment at no cost to you a few days later to help get a handle on the mosquito pressure. Following our schedule, the next treatment was performed on June 3rd, and you received an email notification that we were scheduled to come out the next day. It was disappointing to hear about your concern after we performed the third treatment and informed us that you only wanted one treatment in total. We apologize for any misunderstanding on our end. Please don't hesitate to call us directly if we can provide you with any more information.
Audrey
When I needed a treatment immediately, I found myself struggling to find a company that could accommodate my urgency and offer a fair price. I wasn't interested in subscription services, as I'm currently selling my property. Thankfully, a friend recommended this company, and they exceeded my expectations. They sent someone over the same day, and the treatment was effective and reasonably priced. The employee who came was professional and explained the treatment process in detail. All of the employees I interacted with at this company were a delight.
Provider response
We're so grateful for your kind words, Audrey! Your feedback about how our team handled the treatment process under such urgent conditions is heartwarming. We're happy to know that you found our pricing fair and our employees professional and delightful. We strive to offer the best services to all our customers. Thank you!
Lena Pitzer
Those pesky mosquitoes have always been a large issue at my house. Couldn't even go outside in my backyard without getting at least a couple bites. I had Mosquito Joe come treat my yard and by the second spray, my mosquito issues were basically gone. I could tell that the technician really put care into treating our yard. Being able to go outside without getting bit is a price I am always willing to pay. Highly recommend!!!
Provider response
We can’t say how thankful we are for your rating, Lena!<br>The Mosquito Joe Team
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