Provider profile

Terminix

4.8 stars from 1,239 customer reviews · 6020 Oak Forest Dr, Raleigh, NC 27616

  • 4.8 out of 5 stars
  • 1,239 customer reviews
  • Raleigh, North Carolina
  • Open 7 days, Early hours, Evening hours
4.8
Rating
1,239
Reviews
Yes
Claimed
Yes
Website
Pests handledtermitescatrodents
Praised forfriendlyinformativeknowledgeablethorough
Methodsterminex

Rating breakdown from customer reviews

4.8

1,239 reviews

5
1,113
4
55
3
16
2
19
1
36

What Terminix says about their service

Google has no written reviews for this company, so the details below come from their own website rather than from customers.

Areas served

Eastern NC · Hampton Roads VA · Eastern North Carolina · Virginia · North Carolina

In business since

1927

Services listed

  • Rodents
  • Mosquitos
  • Indoor Invasive
  • Wildlife
  • Roaches
  • Bed Bugs
  • Termite
  • Insect
  • Moisture Control
  • Ticks and Mites
  • Stinging Pests
  • Spiders

Guarantees they advertise

  • Complimentary re-service if needed between visits
  • Free Re-Service Between Visits
  • No Long-Term Contracts Required
  • satisfaction guarantee

Source: insect.com · collected 2026-08-18. These are the company's own claims, reproduced as stated. We have not verified licensing, pricing or availability.

Customer reviews for Terminix

AH

Ahmad Haghzadeh

5mo ago

I had an excellent experience with Terminix thanks to Sean’s outstanding service. We had a cat trapped in our crawl space that was causing significant damage, and Sean came out late at night (around 10 PM) to take care of the problem immediately. His quick response, professionalism, and willingness to help outside of normal hours really saved us from much more costly damage. Sean was knowledgeable, patient, and handled the situation very efficiently. I truly appreciate his dedication and Termin

Provider response

We appreciate the time you spent to share your feedback! Thank you for being a Terminix customer.

AW

Angel Wasserman

10mo ago

While I received the service I expected with no concerns, I have been relentlessly pursued to write a review. For six consecutive weeks following my service I received an email request. I previously contacted the company asking them to stop and this morning, another review request arrived in my in-box. Being pursued in this way has eroded the good will and trust that I initially had in Terminix. This morning I canceled my contract. I will hire a company who is interested in servicing their clien

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please call 800-BUGS911 and ask to speak with the regional manager, Alessandro N.

AM

Amanda Machado

1y ago

TLDR; monitor your inspector and get additional quotes as we were lied to and the estimate for work was 2x the amount compared to others. I was a customer with Terminex for years. The quarterly services were great. My rating comes solely from my yearly inspection. Two months ago the inspector arrived and I thought he was trust worthy. He went into our attic and said we had bat guano (only a little) and it would be TWO THOUSAND DOLLARS just to sanitize. After, he went into our crawl space (I wil

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please call 800-BUGS911 and ask to speak with the regional manager, Alessandro N.

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Treatment and cost guides before you call

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