Provider profile

Bug Out

4.6 stars from 1,559 customer reviews · 5706 Chapel Hill Rd Suite 114, Raleigh, NC 27607

  • 4.6 out of 5 stars
  • 1,559 customer reviews
  • Raleigh, North Carolina
  • Open 7 days, Early hours, Evening hours
4.6
Rating
1,559
Reviews
Yes
Claimed
Yes
Website

About this provider in Raleigh

Since 1958, Bug Out has been the leading local provider of professional pest control services to homeowners and businesses in the greater Raleigh area. We are committed to improving our customer’s quality of life by providing the most effective, convenient pest control services from friendly, innova

Pests handledmice
Praised forproactive
Methodsbugoutbug out

Rating breakdown from customer reviews

4.6

1,559 reviews

5
1,367
4
40
3
15
2
17
1
120

Customer reviews for Bug Out

DT

Desiree Tillman

5mo ago

I highly recommend Bug Out to treat & prevent those pestie pests. My husband & I have been customers of Bug Out for years which include 2 homes in 2 different cities. Justin services our property today, he was super thorough and pleasant. He even went into our attic space because my husband thought he seen a mouse in our bonus room. Thankfully Justin didn’t see any indication of mice. He also treated our screened in porch as the warm weather attracted a lot of ladybugs. I always like our garage

Provider response

Your positive review makes our day, Desiree Tillman! We look forward to serving you again soon.

PB

Pam Bridges

5mo ago

I called Bugout several weeks ago regarding a problem I was having with mice in my garage and basement. I was fortunate enough to get Robert Jones as my residential inspector. He was able to identify and correct the problem as well as to point out some termite damage that needed to be addressed. He definitely went the extra mile to ensure that all issues were addressed. When one worker was unable to come to work on the mitigation in the garage, he stepped in to ensure that the work was complet

Provider response

Hi Pam Bridges, we’re so happy to hear we exceeded your expectations. Thank you for taking the time to leave a review.

ML

Maveric L Ledbetter

10mo ago

Horrible experience with Bugout. I kept their service for several years, and could never get a regular schedule for my quarterly treatment. My wife and I called them and wrote them multiple times to have them coordinate what day the service would be performed. Unfortunately, a technician would always show up with no notice. Most of the time, when that happened, they would just make a two minute round in the yard and then be gone until the next quarter. May of 2025 was the last time a technician

Provider response

Hi Maveric, thank you for bringing this to our attention. We’re sorry to hear that you've had a frustrating experience and regret that we missed the mark here. Your business is important to us, and we would love the opportunity to correct this. <br>Please contact our office and provide the name on y

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Treatment and cost guides before you call

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