Provider profile

Clark's Termite & Pest Control

4.8 stars from 240 customer reviews · 3029 Stony Brk Dr # 112, Raleigh, NC 27604

  • 4.8 out of 5 stars
  • 240 customer reviews
  • Raleigh, North Carolina
  • Open 5 days/week
4.8
Rating
240
Reviews
Yes
Claimed
Yes
Website

About this provider in Raleigh

Clark’s Termite & Pest Control provides comprehensive pest control services for both residential and commercial applications. We offer safe and reliable treatment options for ants, bed bugs, mosquitoes, roaches, rodents, spiders, termites and more. Our goal is to provide you with quality service and treatment…

Pests handledtermites
Praised forprofessionalthoroughfriendlycourteous
Methodssentriconmy routine pest and termite services

Rating breakdown from customer reviews

4.8

240 reviews

5
227
4
4
3
0
2
2
1
7

Customer reviews for Clark's Termite & Pest Control

RJ

Robbie James

5mo ago

Gage was awesome. Very professional and knowledgeable.

Provider response

Robbie, thank you for taking the time to review Gage and Clark's Termite & Pest Control!

AN

Adam Nato

7mo ago

Absolutely terrible customer service. They just show up to your house unannounced to do a service, then can’t get into the house because no one is there. They leave your yard looking like crap with the bait stations. Stay away from these guys. I didn’t renew this years service and they want to charge me still for the half visit they performed.

Provider response

Adam, we're really disappointed to hear about your negative experiences, as we pride ourselves on delivering top-notch customer service. It's concerning to hear that our team didn't communicate effectively with you, and we want to investigate your claims further to make sure they are resolved to your satisfaction. If you're open to it, would you be willing to give us a call?<br><br>Thank you,<br>Management - review@clarkspest.com

CT

Christine Tengco

9mo ago

Chris Earley did great today with my routine pest and termite services. He took his time with the interior and exterior making sure he covered everything.

Provider response

Christine, we're proud to hear that Chris did such a thorough job! Thank you for choosing Clark's Termite & Pest Control - Raleigh and for sharing this feedback. We look forward to assisting you again!

MM

Margaret McCants

9mo ago

We are continually impressed with Clark’s! Michael Cugliantro, as well as every technician we have encountered has been friendly, helpful and professional!

Provider response

Margaret, we're grateful for your 5-star review of Michael and the team! Thank you for trusting Clark's Termite & Pest Control - Raleigh with your business.

JJ

Jordyn Johnson

9mo ago

Clark's Termite and Pest Control provided excellent service. Chris E. was both efficient and courteous.

Provider response

Jordyn, we are blessed to have Chris on our team. Thanks for sharing your feedback about him and our company here at Clark's Termite & Pest Control - Raleigh! We will pass your kudos along to him.

DS

David Summers

9mo ago

Michael was excellent, thorough and pleasant to speak with.

Provider response

David, thanks for the great feedback for Michael and the five-star review of Clark's Termite & Pest Control!

JB

Jeanie Blanchard

9mo ago

Jean, our technician ,is very friendly and willing to go the extra mile with his service! We always appreciate his professionalism and willingness to answer questions, etc.

Provider response

Hi Jeanie, we’ll pass along your kind words to Jean! Thank you for choosing Clark's Termite & Pest Control!

KO

Karen O

9mo ago

Michael Cuglianaro was amazing. He was on time, professional, friendly and answered all my questions!

Provider response

Hi Karen, thank you for sharing your feedback about Michael. We’re thrilled to hear you had a great experience with him. We’ll be sure to pass on your kind words to Michael and the entire team at Clark's Termite & Pest Control - Raleigh.

NC

Nina Crowley

9mo ago

Michael cugliandro was Great - professional, and quick and got the job done!

Provider response

Thank you for the positive feedback! We are glad Michael was able to provide professional and quick service and get the job done for you at Clark's Termite & Pest Control - Raleigh!

DS

Darrell Swain

9mo ago

Sean gives superior service every time he comes to my resident. He's very knowledgable of what he's doing, thorough, always communicates during the process, and provides education to prevent future issues. You rock Sean !!

Provider response

Darrell, we're so grateful you took the time to share your feedback about Sean! We will pass along your comments to him. Thank you for choosing Clark's Termite & Pest Control!

MB

Mike Babirad

10mo ago

Emmanuel Edmonds came out and did a great job, very respectful. He deserves 80 stars.

Provider response

Mike, we appreciate the stellar review of Emmanuel here at Clark's Termite & Pest Control!

MA

Melissa Aldridge

10mo ago

Left them great reviews for many years but when it came time to sell our home and move to another city, Clark’s would not refund us the UNUSED portion of our service agreement. I will never use them again!

Provider response

Melissa, we're so thankful for your years of support, and we're very sorry that we've let you down. Your feedback is important to us, and we apologize that we weren't able to refund your service agreement as expected. If you have a moment to discuss this further, please don't hesitate to contact us. Thank you, Management - review@clarkspest.com

SW

Sharon Weber

10mo ago

We have had Clark’s for 5 years. The technicians have all been so helpful. Today, Thomas. And out and did our service. He was very thorough and helpful. Talked me through everything he was doing for today’s service. Great customer service.

Provider response

Thank you for choosing Clark's Termite & Pest Control, Sharon! We're so grateful for your continued trust over the past 5 years.

MS

Michele Stanley

10mo ago

Steven Parham really went above and beyond while reactivating our Sentricon termite stations. He was very helpful and informative

Provider response

Michele, thank you for choosing Clark's Termite & Pest Control - Raleigh and for leaving this great review. We're glad that Steven went above and beyond during the appointment. We will pass along the kind words!

MP

Mary Price

10mo ago

Clark's Termite and Pest Control provided excellent service. Chris Whitt was both efficient and courteous, and the job was done thoroughly. I would highly recommend them to anyone in need of pest control.

Provider response

Mary, we’re sure Chris will be proud to hear your kind words. Hearing your high recommendation means the world to us! Thank you from everyone at Clark's Termite & Pest Control - Raleigh.

AP

Antonette Pimentel

10mo ago

Steven from Clark’s Pest Control was professional, knowledgeable, and very thorough. He explained everything clearly and made the process stress-free. I highly recommend Clark’s and Steven for reliable pest control service!

Provider response

Antonette, this feedback made our day! Thanks for sharing your experience with Steven and the team. We hope you won’t hesitate to reach out if we can be of assistance again. - The Team at Clark's Termite & Pest Control!

MK

Michele Kyle

10mo ago

Lea Cloer is very friendly and knowledgeable. We would love to have her be our regular technician.

Provider response

Thank you for your feedback, Michele! We're pleased to hear you're happy with Lea's service. We’ll make sure to pass along your request to have Lea as your regular technician. We appreciate your business! - Clark's Termite & Pest Control - Raleigh Team

CM

Chelene Mobley

11mo ago

Chris Early did a wonderful job servicing the interior and exterior of our house. Je answered my questions and educated me on the process. Thanks, Chris!

Provider response

Hi Chelene, thank you for sharing your feedback about Chris's thorough support! Your experience is our priority. All of us at Clark's Termite & Pest Control hope you have a lovely day!

TV

Tom Van Camp

11mo ago

Brody Rhyne did a great job and address all my questions professionally.

Provider response

All of us at Clark's Termite & Pest Control are happy to see this wonderful feedback for Brody! Thank you, Tom!

HB

Haley Barry

11mo ago

Destiny W. came by and did our termite inspection. She was very thorough and made sure to explain exactly what we needed to know.

Provider response

Haley, thank you for the five-star review! We will be sure to pass your kind words along to Destiny and the rest of the team. We look forward to helping out in the future! <br>- Clark's Termite & Pest Control

DS

Darvile Smith

11mo ago

Very much predatory pest control company that get shady salesman to go door to door and lie about a service they cant do. Lock you into a contract without being able to cancel unless you pay in full to do so which is crazy because why would I pay for a service that I dont need nor will I get because I already had a pest control service. Dont trust them they are shady

Provider response

Darvile, we're sorry to hear about your experience. We strive for transparency and it's concerning to learn that this wasn't the case here. Please reach out so we can address these issues directly with you. Thank you, Management - review@clarkspest.com

CP

Clarence Pittman

1y ago

I had recently got a quote from Clarke's Pest control and they sent me a contract to sign .I had a couple of questions to ask and started calling them at 9:12am and at 10:28 am and at 12:56pm.l was answered by a automated receptionist telling me to press the star button to leave a message. I have yet to receive a call back. when you have one caller til your turn and no one calls you back ,something is wrong. I'm going to keep calling so that I can my order.

Provider response

Clarence, we're sorry to hear about the difficulty in reaching us. We strive for prompt communication and it's clear we fell short here. We will reach out so we can address your questions and assist you further. <br><br>Thank you, <br>Management - review@clarkspest.com

WS

Whitney Sorensen

1y ago

TERRIBLE customer service. I've been with Clark's for 4 going on 5 years and come time for my renewal they move me to Sentricon for an INCREASED renewal cost AND a $375 installation fee. NO ONE EVER communicated that about a dozen green 5 inch circular stakes would be placed throughout my yard and walking path. They REFUSED TO REFUND OR CREDIT ME, only offered to send someone out to "do a better job" of installing the bait stations then offered me the same renewal price for a infestation bond - same price as treatment + infestation bond - I already had. If I wasn't trapped into their service and FORCED to eat a $375 dollar installation cost, I would move my service. Upper management DID NOTHING to address my concerns. I should also note I had at least a 15 minute conversation with the Sales Rep discussing the Sentricon installation and AT NO TIME did she disclose the implications of having it installed and the eye sore it creates to the homeowner landscape. DO BETTER CLARKS! June 2025 - Clark's providing exceptional customer service again.... NOT. Pest Control came and failed to treat THREE wasps nests and now they won't send a technician until mid-July. Thanks Clark's you guys really knock it out of the park...

Provider response

Whitney, we're sorry to hear about your experience with the renewal process and installation. We strive for clear communication and it seems we fell short here. We'd like to help address these concerns further if you're open to discussing them. Please feel free to reach out at your convenience. Thank you, Management - review@clarkspest.com

BC

beth clancy

1y ago

Terrible customer service just shocked by the terrible service. No one even answers voice mail or emails I've been on d 20 minutes waiting for a manager.

Provider response

Beth, we're sorry to hear about your experience with our customer service. We strive for prompt and attentive communication, so it's concerning to know we've fallen short here. Please reach out directly when you have a moment; We'd like the opportunity to assist you further. Thank you, Management - review@clarkspest.com

DF

Darrel Fitch

1y ago

I had Clarks for 5 years with a termite bond. Paid all fees and monthly payments on time. I canceled my bond due to the sale of my home and Clarks denied my claim for termite damage under their bond. I feel they ripped me off and don't appreicate good customers who pay them on time every month. Don't find out the hard way like I did. If there was a zero star rating they would have it.

Provider response

Darrel, we strive for transparency and fairness in our services and would like to discuss this situation further. Please reach out at your convenience. Thank you, Management - review@clarkspest.com

LT

Lou Tucker

1y ago

Clark Pest Control is a solid company. Their scheduling is easy and the Techs show up as scheduled. We enjoy the pest and termite control. Their younger techs are a little shy and got to get nudged a little to have a conversation. Overall we are very happy with the annual service.

Provider response

Lou, thank you for sharing your experience with Clark's Termite & Pest Control - Raleigh! We're glad to hear you're satisfied with our service and appreciate the feedback about our team.

DS

Donna Sanborn

2y ago

since being acquired by Killingsworth, the service provided by Clark's has deteriorated significantly. The lack of communication during the transition period was concerning, and I encountered numerous billing issues that were not promptly addressed. This gave me with serious doubts about the company's financial management practices. Now, despite giving ample notice when selling my home, I have continued to receive bills for services that I no longer require. Upon contacting Clark's to rectify the situation, I am repeatedly met with unhelpful and unfriendly representatives who insist that I am still obligated to pay for services even though I no longer own the home. This level of customer service is unacceptable and reflects poorly on the company as a whole. I would not recommend Clark’s to a single neighbor and would never consider doing business with them personally again.

Provider response

Donna, we're truly sorry to hear about your experience. We strive for clear communication and efficient service, so it's disappointing that we've fallen short here. We'd like to assist in resolving these billing issues—please reach out when you can. Thank you, Management - review@clarkspest.com

LH

Lauren Hargrave

3y ago

DO NOT conduct business with this company. I am in a new build and thus under a one year warranty. They refuse to come out to do what they have already been paid to do because I won't commit to continuing my contract with them. I am still under warranty right now. This is terrible business! I will be telling my builders and all of the people in my community to not renew their contracts with these twerps!

Provider response

Hi Lauren, <br>We're disappointed to hear this. We always strive to provide the best pest control along with the best experience. We'd appreciate the opportunity to make things right. If you're willing, please share your experience and contact information at review@clarkspest.com and we'll have a team member assist you as soon as possible. <br> <br>Thank you, <br>Clark's Management

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