Provider profile

Arrow Exterminators

4.8 stars from 203 customer reviews · 2940-14 Trawick Rd Unit C, Raleigh, NC 27604

  • 4.8 out of 5 stars
  • 203 customer reviews
  • Raleigh, North Carolina
  • Open 5 days/week
4.8
Rating
203
Reviews
Yes
Claimed
Yes
Website

About this provider in Raleigh

Arrow Exterminators is committed to Going Beyond the Call, offering a full range of residential pest control services in Raleigh, NC. We are also the #1 provider of the Sentricon System for termite control in the Raleigh, NC area.

Rating breakdown from customer reviews

4.8

203 reviews

5
181
4
2
3
1
2
1
1
8

Customer reviews for Arrow Exterminators

CA

Carolyn Albright

6d ago

The people who work here are so nice! I was able to easily set up a quarterly pest service and they are cheaper than another competitor I was looking at. Charlie came out and was super kind and friendly. I have a preference for greener, less toxic products and he used that after we talked. After walking the house, he also applied something additional (I can't remember what it was) because he saw carpenter ants outside. It was nice to see that the products he applied were tailored to our house and not just broad-brush applied to every residence. After he was done, I told him about a wasp nest hanging under our grill and he said he would take a look at it and even knocked it down for me. Very excited to keep using this company going forward. Thank you Arrow Exterminators and to your wonderful employees!

T

Tim

8d ago

As a long standing customer and with multiple properties using Arrow Pest Control service, I am thankful for their service and especially their employees. Both the staff in the field and in the office are a pleasure to work with.

Provider response

That is great to hear, thank you so much for your business!

SR

Skip Roy

8d ago

Very thorough, responsive and we are pretty much pest free.

Provider response

Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime!

MW

MG W

14d ago

Very effective. Been using Arrow over 10 years. Charlie is the best!

Provider response

Hello there, thank you so much for the 5-star review! We truly appreciate your business and hope you have a wonderful day.

EP

Emerson Pinto Brum

27d ago

The company Advantaged Inspection outsourced the service to Arrow Exterminators, with whom I had a very bad experience with Samuel Hall. Initially, he arrived 30 minutes late without identifying himself. Upon arrival, he made demands that he would only enter the house after the dog was tied up or locked in a room. I understand that he may have cynophobia, as even after I explained to him that it was a very elderly dog that can barely see or hear properly. After locking up the elderly dog, the employee entered my house without asking permission. He treated me like a salesperson, when in fact I am the owner of this house. He wasn't able to ask at any point. He was very cold, treating me with indifference throughout all interactions, and upon finishing the house inspection, he was going to leave my house without saying what he found. I had to insist that he come back and give me his assessment.

JI

Jeff Iadicicco

29d ago

Quality care, consistency, professionalism.

Provider response

Hello there, thank you so much for the 5-star review! We truly appreciate your business and hope you have a wonderful day.

CK

Carole Kelly

1mo ago

Office staff makes it easy to schedule a visit to fit my calendar; personable and efficient techs; always available to answer questions and help me find a solution on the rare occasion a creepy-crawly needs extra attention. In my estimation, Arrow is simply a good company to deal with.

Provider response

Hi Carole! Thank you so much for your positive review. We're so pleased you're happy with our service and thank you for your business!

ER

Edwin Roberson

2mo ago

I use Arrow Exterminators at my home and also work with them business-to-business. So, I see the quality and professionalism at a deeper level than most people can. I trust Dave and his team at Arrow.

Provider response

Hi Edwin! Thank you so much for the 5-star review! We truly appreciate your business.

AL

annie lennon

3mo ago

Excellent service. Friendly, competent technicians. Great company overall.

Provider response

That is great to hear, thank you so much for your business!

RR

Rebecca Richmond

5mo ago

Awful, they show up unannounced without an appointment and no contract then charge you when you’re not even home to have the house treated inside, still had bugs even after treatments between the treatments, cancelled service and switched companies. Now I use Bulwark And guess what, now I don’t have bugs!! Highly recommend Gene from Bulwark, they do an amazing job! Don’t use Arrow switch to Bulwark. My house is bug free now and I’m so happy.

CA

Carol Allen

7mo ago

Arrow is very easy to work with, takes care of bug problems, shows up on time, etc. Our technician Robert always does an outstanding job.

Provider response

Thank you so much for taking the time to review our services, Carol. Please feel free to reach out to us at any time with any questions or concerns. Thank you for your business!

KB

Kathy borkowski

8mo ago

Living in a damp, muggy climate, we had trouble with bugs until Arrow began treatments! We have no problems now that Arrow hasn't been able to resolve. Also, when a neighbor had expensive problems with termites, we added the termite treatments as a preventative. We have been very happy with Arrow and would recommend them to anyone!

JP

Jan Pochis

11mo ago

The folks at Arrow are a pleasure to do business with, from the customer service people that answer the phone, to the courteous and professional technicians. They make it easy and effortless to stay on schedule with maintenance quarterly visits. They know their bugs!

RH

Robin Howard

1y ago

Pest control specialist professional and knowledgeable. They also shared additional information regarding mulch, bugs, water holding outside, where bugs may be entering etc. I like the quarterly inspection and that I can discontinue at anytime. Also, they will come out in between quarters to spray.

Provider response

Thank you so much for the great review, Robin. At Arrow, we like to ensure that our customers are treated with the utmost respect and care... just like family!

CC

Cara Corson

1y ago

Arrow Extermination

Provider response

Hello there, thank you so much for the 5-star review! We truly appreciate your business and hope you have a wonderful day.

D&

David & Sunshine Okken

1y ago

Very happy with Terry and our service!

Provider response

Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime!

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Treatment and cost guides before you call

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