About this provider in Toms River
Bug Boys Services is a third-generation, family-owned pest control company serving Toms River, New Jersey, and beyond. We provide expert solutions for a variety of pest issues, including roaches, termites, mosquitoes, and wildlife nuisances. With decades of experience and a highly trained team, we deliver customized…
Rating breakdown from customer reviews
5
205 reviews
Customer reviews for Bug Boys Services
Joseph Busichio
Miguel always does a good job and informs me of the problem areas
Kapil K
Jose is great .. he helped out with issue and provided the best service .. highly recommended
Provider response
Thank you so much for the great review! We’re glad Jose was able to help resolve the issue and provide the level of service we strive for. We truly appreciate your recommendation and your support of our team.<br><br>-Rachel, Bug Boys Services
Isequiel Silva
Very professional
Provider response
Thank you for the 5-star review! We truly appreciate your kind words and are glad you found our service professional. Your support means a lot to our team, and we look forward to helping you again whenever you need us.<br><br>-Rachel, Bug Boys Services
Rosemary Greco
I can't say enough good things about Jose his crew. They did an amazing job on my attic. I would highly recommend them. Very professional.
Provider response
Thank you for taking the time to share this. Jose and the crew are proud of the work they do, and it’s great to hear it showed. We appreciate your recommendation and are grateful you chose Bug Boys.<br><br>-Rachel, Bug Boys Services
Diana Leininger
We had a deceased deer on the property, and Bug Boys came out the same day to remove it. The technician was prompt, professional, and very polite. Thank you for making an unpleasant situation much easier for us to handle.
Provider response
Thank you so much for taking the time to leave this review. We’re glad our team at Bug Boys was able to respond quickly and help take care of the situation the same day. Handling something like that is never pleasant, but we’re happy to hear our technician was prompt, professional, and courteous throughout the process. We truly appreciate your trust in us and are always here if you need assistance in the future.<br><br>-Rachel, Bug Boys Services
D Schneider
Posting for a neighbor. Yesterday Kenny can to inspect for a possible pest infestation at my neighbors home. Kenny was more than helpful and found they did not have a problem. Kenny was professional going above and beyond what he had to do for my neighbor. Would definitely recommend them!!!
Provider response
Thank you so much for taking the time to share this—especially on your neighbor’s behalf! We’re thrilled to hear that Kenny provided such helpful and professional service and went above and beyond during the inspection. We truly appreciate the recommendation and your trust in our team!<br><br>-Rachel, Bug Boys Services
Cathleen Hayes
Had a great experience with these guys, very informative I would give them 5 stars easily
Provider response
Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience and found our team informative. We truly appreciate your support!<br><br>-Rachel, Bug Boys Services
Amy Herrick
Bug Boys was a wonderful find!
Provider response
Thank you so much! We’re thrilled you found Bug Boys and enjoyed it. Your kind words truly mean a lot to us—hope to see you again soon!<br><br>-Rachel, Bug Boys Services
Dona Preston
Kenneth called to give me notice of his arrival which was greatly appreciated. He was very thorough with his inspection of my house. Afterwards we discussed a plan to eleminate my mice problem. He broke everything down into a step by step plan. He answered all my questions and was so easy to work with. I recommend him hands down
Provider response
Thank you so much for taking the time to share your experience! We’re glad Kenneth’s call ahead, thorough inspection, and step-by-step approach made you feel informed and confident in the plan to address your mice issue. Making the process clear, stress-free, and easy to work through is always our goal. We truly appreciate your recommendation and are grateful you chose Bug Boys Services to help protect your home!<br><br>-Rachel, Bug Boys Services
Ralph Mercuro
Jose responded the same day I called. Performed an inspection and provided reasonable options for a solution.
Provider response
Thank you for taking the time to leave us a review! We’re glad Jose was able to respond the same day, complete a thorough inspection, and walk you through clear, reasonable options. We always aim to be prompt, honest, and transparent so you can make the best decision for your situation. We truly appreciate your trust in Bug Boys Services and are here anytime you need us!<br><br>-Rachel, Bug Boys Services
Janet Lucas
We were very happy with Bug Boys Services. Jose and Christopher was very helpful and they explained everything to us about our situation. They will be our go to when ever we have a problem in the future Thanks Jose Janet
Provider response
Thank you, Janet! We’re happy to hear you had such a positive experience with Jose and Christopher. Your trust in Bug Boys Services means a lot to us—we’re always here when you need us!<br><br>-Rachel, Bug Boys Services
Craig Rexford
Jose is very honest, he explains every thing. His prices are very fair,
Provider response
Thank you so much for your kind review! We truly appreciate your trust. Jose takes pride in being transparent and fair with every customer, and we’re glad that came through. Thanks again for choosing us!<br><br>-Rachel, Bug Boys Services
Susan Grogan
I had a great experience with bug boy. Jose was very professional and experienced. We had a raccoon that was trapped within three days. They communicated well. Had updates every day. I would recommend them and I would use them again. I was very pleased with the service I received.
Provider response
Thank you so much for the kind words and for taking the time to leave us a review! We’re happy to hear you had a great experience and that Jose was able to take care of the raccoon issue quickly and professionally. Clear communication is very important to us, so we’re glad that stood out. We truly appreciate your recommendation and look forward to helping you again if you ever need us!<br><br>-Rachel, Bug Boys Services
Rozlyn Carter
Excellent service for a mouse call! He came over, inspected, gave me answers immediately. His son came a few hours later and did whatever they do! I felt safe and secure in my home! Thanks a million!!
Provider response
Thank you so much for sharing your experience! We're glad we could give you quick answers, fast service, and peace of mind in your home. It means a lot to know you felt safe and well taken care of throughout the process. We truly appreciate your trust—thank you a million right back!<br><br>-Rachel, Bug Boys Services
MANNY S
I had a raccoon getting into my attic and Jose came out right away to help. He was professional, knowledgeable, and walked me through everything step-by-step. He set up a smart, humane system to safely remove the raccoon and explained exactly how it works so I knew what to expect. Jose went above and beyond, checked every entry point, and made sure my home was protected from future issues. Super reliable and genuinely cares about his work. Highly recommend Jose for any pest control or wildlife problems — he really knows his stuff!
Provider response
Manny, thank you so much for this awesome review and for trusting me with your home.<br><br>I’m really glad we were able to get that raccoon situation under control quickly and in a humane way. Walking you through the process and making sure you understood each step is really important to me, so I’m happy to hear that stood out.<br><br>Thank you also for mentioning the extra time spent checking all the entry points and making sure you’re protected moving forward — that’s the level of care we put into every job.<br><br>If you ever need anything in the future, whether it’s wildlife or general pest control, don’t hesitate to reach out. I truly appreciate your support, your trust, and your kind words.<br><br>Happy Thanksgiving to you and your family! 🦃🍁<br>– Jose, Bug Boys Services 🐜🦝
Ray Sachkowsky
Jose the Exterminator I recently had a problem with small flies in my bathroom and called Jose for help. From the start, he was professional, punctual, and very knowledgeable. Instead of just treating the problem and leaving, he took the time to explain what was happening — that the flies were likely fungus flies breeding in the nooks and crannies of the bathroom. Jose inspected every possible source carefully, from the sink and shower drains to the toilet base and vents. He explained each step clearly and even showed me simple ways to prevent the problem from coming back. His explanation was easy to comprehend and helped us understand why the problem was there and how to fix the source of it. What really stood out was how much Jose cared about doing the job right and making sure I understood what was going on. He even asked me to follow up afterward to make sure everything stayed clear. If you’re looking for an exterminator who is friendly, honest, and truly knows his craft, I highly recommend Jose. He turned a frustrating situation into an easy and informative experience.
Provider response
Thank you so much, Ray! We really appreciate you taking the time to share your experience. It was great meeting you and helping identify what was causing the issue in your bathroom. At Bug Boys, we believe in educating our customers first — understanding the why behind a problem is the key to preventing it from coming back. I’m glad we could provide some clarity and guidance to help you resolve it the right way. Thanks again for your kind words!<br><br>– Jose, President of Bug Boys Services<br><br>
kiki
We contacted Bug Boys due to a termite swarm in our home. Jose came out the same day to conduct a thorough inspection. They provided a very fair price, and the work was completed just a few days later. I’m extremely glad we found Jose and Bug Boys—they are professional, knowledgeable, and clearly passionate about what they do. I highly recommend them for any pest control needs.
Provider response
Thank you so much, Kiki! We truly appreciate your kind words and are so glad we could help you quickly and effectively. It was a pleasure working with you, and we're always here if you ever need us again. Thanks for trusting Bug Boys!<br><br>
J Lyons
Jose was great came out same day. Was very personable. Educated me on the squirrels. He humanely and safely got the mom and her 4 babies out. I would recommend to anyone 5 stars from me. I will sleep peaceful tonight knowing there are no more squirrels in my crawl space in the garage. Thanks again Jose can't recommend you enough!!!!!
Provider response
Thank you so much, Jamie! I’m really glad we could take care of the squirrel issue quickly and safely. It was a pleasure meeting you and helping out — and I’m especially happy to hear you’ll be sleeping peacefully tonight! If you ever need anything in the future (pest or wildlife), don’t hesitate to reach out. Thanks again for the awesome review and recommendation!<br><br>
Rob P
They orginally quoted me $395 and later said the best they can do is $295 to remove a hornet nest that is 8 feet off the ground. I spoke with the owner and informed him on the issue and shared my objection. I was given a new price range of $195-$295 for the service. The length of the nest was no bigger than the insect itself. It's Highways robbery. Your competitors even said that was exorbitant. Inflation is out of control, but that doesn't give you the right try to be greedy.
Provider response
Hi, I am representing Bug Boys on their behalf.<br><br>I have review the telephone call and the team did everything to accommodate all your needs. You were demanding about the scheduled time and our pricing. The team at Bug Boys accommodated you, 3 different times. Your review even shows how Bug Boys was willing to work with you and your objections. This only shows Bug Boys provided exceptional customer service when talking with you. Now, you don't have to like our pricing, you don't even have to do business with Bug Boys. But your review shows that Bug Boys did everything to accommodate your demands.<br><br>Again, you 1 star review clealry shows Bug Boys in good faith tried working within your budget. It's clear their intent was good.<br><br>However your actions in writing a negative review shows your attempt to harm Bug Boys good reputation and this falls into defamation. This behavior is unacceptable. Mr. Pringle you posted an online review designed to hurt Bug Boys reputation based off your personal feelings when it came to pricing. I want to make you aware that this platform is considered a publication. You review is your opinion, however your opinion affects our reputation and users who read your review. This is defamation.<br><br>This is a request to remove you review by 10/08/22. If it's not removed I will be forced to take action to resolve this negative review. Let me remind you that your review clearly shows how willing Bug Boys was to accommodate your needs, this is considered "fair and true". However, your review clearly shows your actions, your choices, and your feelings on how a company operates their business. These are all of your actions and your review, you have publicly displayed your intent.<br><br>Mr. Pringle your intentions was to harm a small business who did everything they could to work with your demanding objections. This is online defamation and we request it to be removed by 10/08/22 or we will be forced to take action against you. A word of advice. Do not contact Bug Boys and Do not use another review platform. Your best option is to remove the review by 10/08/22.
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