About this provider in Reno
Spidexx Pest Control offers world-class solutions for home and commercial pest problems throughout the United States. Each of our locations are staffed by a team of highly-trained and experienced pros that know the unique details of pest problems in the community. We offer a wide range of services, including recurring…
Rating breakdown from customer reviews
4.8
1,022 reviews
Customer reviews for Spidexx Pest Control– Nevada
Sharon Antonelli
Cheyenne did a good job with spraying the outside of the house for spiders and Beatles. We may have to have her come back, it seems that there are still quite a few left.
Rachel Navarro
Eric is always so nice. Goes the extra mile and knocks down the wasps nest we get.
Provider response
Thank you for your awesome 5 star review of Amanda and your business. If you need anything or have any concerns please dont hesitate to reach out @ 775-800-1510 Sincerely Tom Flaherty- Owner
Raymond Roberts
Eric did a great job and was very professional.
Provider response
We greatly appreciate the positive feedback, Raymond! We shared this with Ceasar and glad the service was great!
clare mckendrick
Cheyenne is always so helpful, professional, and courteous she does a very thorough job
Provider response
Thank you for your wonderful review! It’s great to hear that Cheyenne made such a positive impression with her helpfulness and professionalism. We appreciate your kind words about her thorough work!
Christin Black
Our technician was Jonathan on 3/18/26. He did a great job! Explained everything he was doing, he was very knowledgeable. Cleaned spider webs and sprayed for all the pest spring brings out.
Provider response
Thank you for your wonderful feedback, Christin! We're delighted to hear that Jonathan provided you with thorough service and took the time to explain everything. It's great to know he was able to tackle those spider webs and prepare you for the spring pests. Your satisfaction is important to us!
Finders Keepers
Very professional and friendly
Provider response
Thank you for the great rating! We're glad to hear that you found our team to be professional and friendly. Your feedback truly means a lot to us!
Cinnamon Woodcock
Eric was super friendly and eager to provide the best service possible. I have seen a massive reduction in spiders and other bugs since starting my service.
Provider response
Thank you for your wonderful review! It's fantastic to hear that Eric made such a positive impression with his friendly approach and commitment to excellent service. We're glad you're experiencing a significant reduction in spiders and other pests. Your satisfaction is important to us!
Torri Conley
Eric was very professional and explained all the steps to me.
Provider response
Thank you for your kind words, Torri! We're delighted to hear that Eric provided you with a professional experience and took the time to explain everything clearly. Your feedback is greatly appreciated!
Kathy Paresa
Lon is great! Super nice and efficient!
Provider response
Thank you for your kind words, Kathy! We're delighted to hear that Lon made such a positive impression with his friendly and efficient service. It's always great to know our team is delivering a wonderful experience. Your feedback means a lot to us!
Dolph 1000
I had a pest control technician come out named Eric. Eric did a fantastic job very polite. Highly recommended.
Provider response
Thank you for your kind words! We're pleased to hear that Eric provided you with excellent service and made a positive impression. Your recommendation means a lot to us, and we appreciate your feedback.
Sheri Sather
Eric was as friendly as all of your other professionals. I really appreciate prompt, courteous service.
Provider response
Thank you, Sheri, for your wonderful feedback! We're delighted to hear that both Caesar and his colleague provided you with such polite and professional service. It's great to know Micah's recommendation made a positive impact.
Nichole McCarthy
Amazing every time!!
Provider response
Thank you for your wonderful feedback, Nichole! It's fantastic to know that you consistently have an amazing experience with us. Your satisfaction means a lot to the team!
Guy McKillip
Jonathan Thank you for your excellent service today. I especially appreciate that you closed the gate before you left!! 👏👏
Provider response
Thank you for your business Mr. McKillip, and the great 5 star review! Its great to hear how well the technicians are doing! If you have any questions or concerns, please feel free to reach us at 775-800-1510
chris M
Everything went beautifully, thank you. Cheyenne is extremely friendly and knowledgeable about her craft. Thank you!
Provider response
Thank you for your wonderful feedback, Chris! We’re delighted to hear that everything went smoothly. Your satisfaction means a lot to us!
Wyatt Shields
Would highly advise anyone reading this to find a different pest control company. Their selling point for the contract is unlimited visits until the pests are gone for a monthly fee. They lock you into a 12 month contract show up for the first visit and you’ll never see them again. Dropped a box of mouse poison outside, still had a mouse problem 3 months in and couldn’t get anyone to show up. sprayed for wasps, still had wasps 3 months in “we have to wait for the chemical to set” was the line they fed for why they couldn’t return. Said they’d get rid of black widows, and still had widow nests all over. Said they’d get rid of ant hill, ant hill wasn’t phased. I HIGHLY ADVISE YOU DONT USE THIS COMPANY.
Provider response
Thank you for your feedback, Wyatt. We're sorry to hear that you're still experiencing pest activity. We offer a year-round warranty on our general pest control program for accounts in good standing. If you would like to resume your services please contact us and we can get back out there right away. Otherwise, I show that your account has been canceled and your early termination fee for your agreement waived. Please contact us directly if you wish to discuss further at 844-636-2025.
Brantley Cooper
Employee by the name of Caden Dekker continued to harass me despite telling him to get off my property. There were no solicitation signs so soliciting was highly illegal.
Provider response
Thank you for sharing your experience. We're sorry to hear about the situation you encountered with Caden. Immediately upon learning of Caden's actions in the community, our company took swift action and he is not a representative of Spidexx for several months. <br><br>We sincerely apologize this was your experience with Spidexx. We hope someday to get the opportunity to turn the experience around. If you wish to discuss this matter further, you can reach us at 844-636-2025.
Justin Brinker
They lie about weather so their techs don’t have to come out and service your home. Then when you approach them about their lies and lack of service they “investigate”, deny, and then treat you like you’re the problem for trying to make them do what they are contractually obligated for. Then offer you significantly less than you paid to end the contract. When they do make it your property they spend more time in the truck and avoid the cameras on your home that prove they aren’t doing the work they say they are doing. I would pay literally anyone else to do this job before I let ANYONE from this company back on my property.
Provider response
Hi Justin, Thank you for taking the time to share your concerns. I want to sincerely acknowledge your frustration—we take customer feedback seriously and are committed to investigating any issues thoroughly.<br><br>While we do stand behind the work and integrity of our field team, we also understand how important it is that our customers feel heard and respected. We follow strict protocols including GPS-tracked visits and EPA-regulated weather guidelines, and we always aim to resolve concerns fairly. That’s why we made adjustments to both the service costs and agreement terms as part of our effort to resolve this with care.<br><br>If you’d like to discuss anything further, our Customer Success Team is available at 844.636.2025.
Alex
Service is a joke and wayyyyy too expensive. When they come out to your house the job is way under par. You have to practically be out there and actively do their job for them. Also the bugs were worse this year after they treated them before. Do not recommend STAY AWAY
Provider response
Thank you for sharing your feedback, Alex. We're sorry to hear that your experience didn't meet your expectations. It’s important to us that our customers receive quality service, and we appreciate your insights, as they help us improve. Unfortunately, I was unable to locate your account by name, and would love to have the chance to speak more regarding this. Please call our office at (775) 800-1510 at your earliest convenience and ask for an account manager. Thank you and hope to hear from you soon!
Pure Crimsun
If I could give zero stars I would. Their sales man told me it was a trial service. Now they want 300 dollars to cancel the service. They have also forged my signature on documents that I never saw or signed. I gave them a chance to show their services were good but I’ve just had more pests in and around the house since they started. They kept saying they were breaking the egg cycle and it would take an extra treatment or two but after multiple treatments nothing changed. Huge scam don’t use them.
Provider response
We sincerely apologize for your experience. It’s concerning to hear about the issues you've encountered, especially regarding communication and the service effectiveness. We take matters like forged signatures very seriously and would appreciate the opportunity to address this directly. Your feedback is valuable, and we aim to ensure all our customers feel supported. Unfortunately, I was unable to locate your account by name, please call our office at (775) 800-1510 to speak more regarding this matter, thank you!
Adolfo Flores
The salesman came to my place and was talking to my wife. We recently started a contract with another pest control so my wife told him that information. He pressed her about what company we hired and she advised him that she did not know. She told him only I knew the company and the salesman told her “oh, I wouldn’t want to bother you… You can go get the man of the house for me.” Mind you, I was driving up to the house. We spoke outside and he asked me who I was using for pest control. I did not tell him who I used because I just started a new contract. I dislike how rude he was to my wife. Definitely not recommending them.
Provider response
Hi Adolfo, I'm extremely sorry to hear about this experience with our sales representative. This behavior is definitely not tolerated and have forwarded this to our sales manager to have addressed right away. If you would like to add your home to a do-not-knock list or speak more regarding this experience, please call our office at (775) 800-1510 and ask for a manager. Thank you for bringing this to our attention and I'm sorry for this inconvenience to you and your wife.
Michael Hernbroth
Salesman came to my door at 6:30 PM as I’m trying to feed dinner to my family. Kept pushing for the sale and I said I’m happy with my current pest control. This is a horrible time to go marketing, sorry. Also, the salesman showed up in a polo shirt and faded athletic shorts, could probably dress up a little bit.
Provider response
Hi Michael, thank you so much for providing your feedback! I'm sorry to hear about this experience and have shared this with our sales manager. If you would like to speak more regarding your experience or add your home to a do not knock list, please call our office at (775) 800-1510 and ask to speak with an account manager. Thank you!
Jason Villarreal
Door to door salesman came to my residence to sell services, i let him know right away that we have been getting a lot of this pest control sales visits and that we are not interested. He continued with the pitch and I told him multiple times I am not interested. He then stated that what I’m doing is a smokescreen and that it’s common then continued the sales pitch. Frustrated, I informed him that I’ve stated multiple times that I’ve let him know I'm not interested and that I'd like him to leave. he still refused, so i threatened to call the police as I've asked multiple times and he is now trespassing. he eventually left after stating that "he has made more sales today than i will see on my entire paycheck". needless to say, i won't be signing up. I would appreciate contact by the Reno management team.
Provider response
Hi Jason, thank you so much for this feedback and making us aware of this situation. I'm sorry to hear about this experience and want to assure you this behavior is not tolerated. We would definitely love to speak with you more regarding this situation, please call our office at (775) 800-1510 and ask for an account manager. Thank you and hope to hear from you soon!
Katana Rhedt
This company has the most unprofessional sales team. Your sales member came to our house TWICE in the same day, even though we have a "NO SOLICITING" sign clearly posted on our front door. The first time, we did not answer the door because we figured our sign was clear. The sales member then proceeded to cross our private property and jump off our retaining wall to reach the sidewalk. SO disrespectful. The sales member came to our door a second time, so we answered and told him he needed to leave our property and pointed out our VERY CLEARLY POSTED "NO SOLICITING" sign. He would not leave and continued to give his sales pitch as we shut the door. We will NEVER use this company due to the unprofessionalism and blatant disrespect toward us and our property. It doesn't bode well for this company that someone posted a review with the same complaint just one week prior. TRAIN YOUR STAFF.
Provider response
Hi Katana, I'm extremely sorry for the experience you had with our door to door sales team. We do hire a 3rd party company during the summer, and will be passing this along to the sales manager right away! We greatly appreciate this feedback, if you would like to add your home to a do not knock list or have any additional feedback, please call our office at (775) 800-1510 and speak with an account manager. Thank you and hope to hear from you soon!
Tiffany Collins
If I could give them negative stars I would. When I signed up for this service(over a year ago) I was guaranteed warranty work, haven't recieved it. Set appointments, they do not show. I have had numerous problems and getting a supervisor to call you back.... good luck. Please choose any other pest service than this rip off. Oh by the way they charge more because they offer the warranty service, that you will not recieve.
Provider response
Hi Tiffany, I am very sorry to hear that and would love to discuss this further. I cannot locate your account based on your name. Please give me a call to discuss at (775) 800-1510. Thank you for your feedback. -Katie Peckat Account Manager
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