CAD Pest Control
Verified5915 Tyrone Rd, Reno, NV 89502
Open 5 days/week
About CAD Pest Control
We are the longest family-owned operated pest control business in the area. Since 1958, we offer residential pest control including spiders, ants, rodents, wasps/hornets, gophers, voles, termites, prevention weed control and more. We don't require contract obligations. Don't get trapped with a contract. Call us today, and we'll be happy to help you!
Rating Breakdown
4.8
★★★★★82 reviews
Customer Reviews (25)
CAD is always professional. Gets the job done, no matter what it takes. They’re always punctual and respect your home like it was their own. Great people.
Response from CAD Pest Control
Hi Stephanie. It has always been a pleasure and we are so happy to help anytime. Thank you
Mike is always professional. We greatly appreciate him and all the CAD staff.
Response from CAD Pest Control
Thank you.
I have these ugly crawlers ,, elm bugs .. very bad this year so I told my landlord to get the pest control… I’m very pleased w their work .. I know that it takes a few days or weeks until all these pests will be outnumbered,,, although I saw a significant decrease, it still persists. So I decided to reach out again,, they are just so professional and scheduled me right away! Very highly recommended!
Response from CAD Pest Control
Thank you Olivia. I’m so happy we could help get rid of those pesky beetles!
Response from CAD Pest Control
Thank you
CAD has been my go to for over 20 years and I could not recommend them enough. The staff, and technicians are all extremely professional, friendly, and courteous. They remind when service is due and I am happy to be relatively bug free.
Response from CAD Pest Control
Thank you Fran! I’m so glad we could help!!
Bobby came to our home and evaluated our trees due to concerns we had about the health. He gave us priceless information about how to properly care for them and gave us excellent information on the services CAD could provide to help. I would highly recommend CAD without a doubt!!! Thank you, Bobby! We appreciate your help immensely!
Response from CAD Pest Control
I’m so glad that he was able to help
I reached out to CAD Pest Control after being referred to them by an arborist for a pest issue in one of my trees. I’ve got to say that every interaction I’ve had with them has been above and beyond. Communication was perfect, scheduling was perfect and service was perfect. I knew exactly what to expect and when. Service tech Eddie was awesome. He was right on schedule and explained everything in a way that was easily understandable. Payment was seamless. Highly recommend this company!
Response from CAD Pest Control
Thank you
Very friendly, but I think their prices are extremly high for the work they perform based on rodent issues. I was quoted $200-300 by Amber to have someone simply set bait traps. YIKES! Edit: After their response, I see how their lack of training might influence customers to look elsewhere. Not once did Amber imply that that price range was thier inital fee or that they had other visits. I spoke to other companies, and they also seal openings from the outside to inside for that price range.
Response from CAD Pest Control
Hi Kelsey, Thank you for your comment. I'm so sorry we didn't get a chance to do your services, NOR DID WE GET A CHANCE TO EXPLAIN OUR SERVICES AFTER YOU ENDED THE PHONE CALL. We do feel we are completive with our prices compared to other companies. The quote given to you was the initial setup on the service including installing the stations/traps and 3 follow up visits and about 6 weeks of us coming after the setup. With rodent eradication, unfortunately a single visit most times does not resolve the situation. They have to feed on the product, or get into the traps, then be removed and reset to get rid of the infestation. As a company it does cost us the training, certification, expertise, product and labor for the technicians to make the visits to your home. It does cost us more than if you do-it- yourself. If we can ever be of any help, please let us know. We often times are cheaper than the big name national chains, and we NEVER require you sign up on a contract to use our services, which saves you money in the long run. Thank you
Response from CAD Pest Control
thank you
Jason Peters is so friendly and helpful. He's nice to our dogs. He gave us lots of great suggestions about deterring the mice and ants also. Great guy. Great service!
Response from CAD Pest Control
Thank you.
The best pest control service I have ever used!! I have owned several homes and rentals and have used pest control services at all of them. CAD is the kindest, most informative, and most reasonably priced. Thank you CAD team for being so great!!
Response from CAD Pest Control
Thank you for the kind words and we enjoy helping you.
I used CAD for three properties for weed pre-emergent. We had so many weeds. I contacted them on May 7 and received a call back on June 5. It was a very expensive service that we thought would be worth it, but I cannot recommend.
Response from CAD Pest Control
I apologize for any miscommunications for your weed follow ups. We do email & send postcards out to all of our customers in early April to remind you to call us when you are ready. We made immediate efforts to resolve this matter with you, but no response was made on your behalf. We try to work with every customer to resolve an issues or miscommunications. <br>We provided Chris with an estimate for exactly the areas had requested, which are indicated in the email initiated to us back in January. Approval was given for the estimate with the square footage and areas outlined above, as well as follow-ups included with each property. We do encourage all of our customers to be present with our estimates so that we can go over everything, but you were unavailable and out of town, so we accommodated your request to facilitate the treatment. <br> In response to your negative online reviews, we did respond to you when you originally called in on May 6th. After you called, Amber immediately reached out to our technician and he responded with a phone call to you in less than 20 minutes. Eddie, the technician, did speak with you and again told you which areas we did at your home. At that time, he is telling me, you had indicated to him in conversation, you were unsatisfied with the areas that we DID NOT treat, and he did have a discussion and advised which areas were included with the follow-ups. At that time, you were going to go check on your other properties and told him you would reach back out to us to schedule. On June 5th, we receive an infuriated phone call demanding to know why we had not contacted you. We immediately followed up with you for an appointment for weed follow ups for all 3 properties, to which we have never received a return response and instead received negative online reviews. We held those appointments for over 1 week in hopes of resolving the matter directly with you. You still have follow ups which are included with your services and encourage you to reach out to have those services performed. Thank you.
This company is great to work! They are EXTREMELY organized, keep us in the loop for all the expected services per appointment, and communicate in a timely and no fuss fashion. We highly recommend their services!!!
Response from CAD Pest Control
Thank you. I’m so happy we could help.
These are the absolute nicest people and really care about their customers. They do a great job, are very considerate, have great prices and don’t try to charge you for things you don’t need. Wouldn’t even consider calling another company.
Response from CAD Pest Control
Thank you
Our family has been using CAD for our home for years. We absolutely value the professionalism, the quick response, and the knowledge of all the creepy crawlies. Charlie has been our technician these past few years, and he is amazing. He takes the time to explain our "pests" and is very knowledgeable in the needed treatment, the breeding times of insects/spiders and is just all around fabulous. Our home has been treated for ants, spiders and pests that get into our fruit trees and we have had no complaints. I always appreciate a company that is friendly, prompt and very experienced. CAD, and their whole team, has been amazing. Definitely recommend, and we would not go anywhere else.
Response from CAD Pest Control
Thank you Melanie. I’m so happy we were able to manage the pests.
Response from CAD Pest Control
Thank you
Great people and excellent service
Response from CAD Pest Control
Thank you Arlene!
Response from CAD Pest Control
Thank you
Super nice crew. Office staff as well
Response from CAD Pest Control
thank you. we appreciate the opportunity to help.
Eddy is awesome. He is always right on time. Calls when he is on his way. He is very nice, professional and does a great job. I highly recommend CAD and Eddy
Response from CAD Pest Control
Thank you
Funny I've lived here all my life. Weed control is usually 3-400 per acre. Cad quoted me over, $1,500/acre Thats ridiculous.
Response from CAD Pest Control
I’m sorry our prices didn’t match your expectations. That’s why we give free quotes. We are not as cheap as other companies, but do provide consistent service to our customers. All of our weed services include follow-ups for any weeds that germinate after the fact.
Response from CAD Pest Control
Thank you
Its Ok...As a Casino...But The Food/Restaurant Their Is Off The Charts When It Comes To Taste/Especially Price☆☆☆☆☆
Response from CAD Pest Control
Hi Peter, are you referencing the correct business? We are a pest control business.
Honestly I will not recommended this company. I had them spray my house exterior for ants and the problem got worse. The ants got worse and after looking up the product info they used, really not an effective solution for long term mitigation and I had it sprayed only a week ago. There were new nests of ants right outside my house and the problem intensified. If I pay for a service, I’d hope it gets done right the first time. Used the company I did last year and am confident, just like last year, my problem will be resolved. The money I spent with CAD is a loss.
Response from CAD Pest Control
We would like to apologize for your bad experience with our company. We have been in business 60 years with a great reputation of taking care of our customers. If given the opportunity by our customers, we will always re-treat if the application is in any way ineffective. It is always nice to be given the the chance to rectify the situation and resolve the situation for a customer.
Contact Information
Phone
+1775-853-1672Address
5915 Tyrone Rd, Reno, NV 89502
Website
www.cadpestcontrol.comHours
Frequently Mentioned