Mosquito Joe of Kansas City
Verified3800 S Ponca Dr, Independence, MO 64057
Open 5 days/week
About Mosquito Joe of Kansas City
If you’re looking for superior pest control in Kansas City, look no further than Mosquito Joe! We offer more than mosquito control to both residential & commercial properties, including exterior pest control & eco-friendly options! Locally owned & operated, & supported by urban entomologists, we understand pest behavior and create a customized service plan for your property to keep pests away. The work of our expertly trained service professionals is supported by the Neighborly Done Right Promise & backed by the Mosquito Joe Satisfaction Guarantee. If you’re looking for exterminator services in Kansas City, contact us today for a free quote, excellent customer service, & expert pest control options.
Rating Breakdown
4.9
★★★★★456 reviews
Customer Reviews (30)
The supervisor and tech arrived today calling me 30 minutes before they arrived. We walked around the property so I could show him my granddaughter's playing area and the above ground pool. We discussed the approach of their treatment plan. Both David and Chase were knowledgeable on the way forward. Our yard is up against a common area full of trees and it stays wet when it rains. Before using Mosquito Joes, we had mosquito activity. We constantly received mosquito bites. With the treatment, almost always there is no mosquito bites only near the wooded tree area. Our granddaughter has reactions to the mosquito bites so Mosquito Joe's has definitely made outside fun again for my granddaughter when she visits!
Mosquito Joe is very effective. And dependable.
Response from Mosquito Joe of Kansas City
Sandra, thank you for six years of loyalty with us! We're thrilled to go to battle against those pesky mosquitoes for you, and we're delighted that you've noticed a huge difference. Have fun in your bite-free paradise! <br>The Mosquito Joe Team
Response from Mosquito Joe of Kansas City
Thank you so much, Sherrie Lynn, for your 5-star review! We truly appreciate your support and are happy to know you had a positive experience with Mosquito Joe of Kansas City. We're here whenever you need us to help keep your outdoor spaces comfortable and pest-free!
Overall, I was happy with the service and felt like it helped a lot. I was not bothered as much by the mosquitoes in the evenings. The few that I did still see were very small. Not sure if that was due to the treatments but maybe.
Response from Mosquito Joe of Kansas City
Dawn, we're glad that our service has been helpful! We've got you covered so that those pesky mosquitoes don't. Thank you for sharing your experience!<br>The Mosquito Joe Team
Great job. We have used Mosquito Joe’s for several years. Always great service by techs in giving us notice and while spraying on site. Thanks Zane!!
Response from Mosquito Joe of Kansas City
Wow, a 5-star rating! That's fantastic, Robert! <br>The Mosquito Joe Team
I’ve been using Mosquito Joe for 3+ years and am very satisfied. Joe and AJ went above and beyond with my first treatment last week. They were very respectful of my property and my time. Thank you guys!
Response from Mosquito Joe of Kansas City
Thank you for the five-stars, Sue! We are glad we could help stop the itch! <br>Mosquito Joe of Kansas City - Pest Control Team
Service and communication is always great with the owner Stephanie, and she is very responsive via texts and phone calls to any questions I have. Her technician Tony Harris, is extremely polite, very mannerable, and professional in our interactions which makes me feel valued as a customer. I always appreciate the text prior to his arrival and upon completion of his service. I would highly recommend this service and this company that puts a high value on a good customer experience and relationship. I have really been enjoying my outdoor living space this season. May 12, 2025 Service and communication with customer remains excellent. I still highly recommend. June 23, 2025 This company and its’ employees continues to provide excellent service and communication is always fantastic. I really appreciate Tay who is typically my regular service man as well as the others. I still highly recommend them to others as I have been highly satisfied with their customer service. March 26, 2026 Restart service for the new season. The communication remains fantastic and the service was delivered as expected.
Response from Mosquito Joe of Kansas City
Your kind feedback made our day! We're buzzing with joy to hear that Stephanie and Tony earned your recognition. It's our pleasure to make sure the process is easy for you and those pesky pests are sent packing! Thanks for trusting our team to make outside fun again. <br>The Mosquito Joe Team
Zane and Brandyn did a great job!!
They always do a great job! Zane was awesome and so was anderson
Response from Mosquito Joe of Kansas City
We appreciate you, Georgene! <br>The Mosquito Joe Team
Joe was very nice and explained where they would be spraying and how long it would take.
Response from Mosquito Joe of Kansas City
Thank you, Christina, for your wonderful review! We're so glad to hear that Joe took the time to explain the process and make the experience smooth for you. Your satisfaction means a lot to us, and we're happy to help you enjoy your outdoor space. If you ever have any questions or specific concerns, please don't hesitate to let us know. Thank you for choosing Mosquito Joe of Kansas City!
Guy was very nice but nats are back.
Response from Mosquito Joe of Kansas City
Thank you for your feedback, Kathy. We apologize for the confusion regarding the yard sign. We spoke with you the same day to confirm that the treatment was completed properly. The reason a sign was not left was because we initially believed your property was in an HOA where signs weren’t allowed. After clearing up this misunderstanding with both you and our technicians, we will ensure that a sign is left after future treatments. We truly appreciate your understanding and look forward to continuing to serve you. Please don’t hesitate to reach out if you have any further concerns.<br>The Mosquito Joe Team
Joseph did a great job and is an excellent communicator!!
Response from Mosquito Joe of Kansas City
Thank you so much for your wonderful feedback, Tom! We're delighted to hear that Joseph provided excellent service and clear communication. We appreciate you taking the time to share your experience and look forward to keeping your outdoor spaces comfortable all season long!
Response from Mosquito Joe of Kansas City
Thank you so much for your 5-star rating, Doughboy! We appreciate your support and are glad you had a great experience with Mosquito Joe of Kansas City. Your satisfaction means a lot to our team!
Mosquito Joe is a customer service first company. I have used them for many years as my outside Mosquito terminator. The few times I have had a problem between applications they have immediately responded and taken care of the problem. I would recommend them to anyone for an enjoyable outdoor space. Both the office and the applicators are obviously trained in providing excellent customer service.
Response from Mosquito Joe of Kansas City
Ooh, Mosquito terminator! We like that! We're so glad you've stuck with us for so long and that we've been able to keep your yard free of those bugs. It's always our goal to provide top-notch customer service and make sure you can get your outside on without any irritating interruptions. We'll make sure to keep up the good work and keep your yard mosquito and tick-free. Thanks again for the referral – we'll make sure your friends and neighbors don't get bugged by pesky mosquitoes either!<br>The Mosquito Joe Team
I just gotta say this... Don't ever aim squirt gun at a hornet,, they will get revenge...trust and believe me, call mosquito Joe's first...just saying 33 bites later
Response from Mosquito Joe of Kansas City
Seeing 5 stars makes our day! Thank you for choosing us, Judy! <br>Mosquito Joe of Kansas City - Pest Control Team
Took special attention to the fire pit area and gravel. Thanks guys!
Response from Mosquito Joe of Kansas City
Thank you, Tom, for your kind words! We’re glad to hear that our team took special care with your fire pit and gravel areas. Your feedback means a lot to us, and we appreciate you choosing Mosquito Joe of Kansas City. Enjoy your mosquito-free outdoor space!
Excellent service
Response from Mosquito Joe of Kansas City
Thanks, Richard! We're glad we could send those mosquitoes packing! <br>The Mosquito Joe Team
Response from Mosquito Joe of Kansas City
Thank you so much for your 5-star rating, Patty! We truly appreciate your support and are glad we could make your experience with Mosquito Joe of Kansas City a great one. If you ever need anything or have questions, we’re always here to help keep your outdoor spaces comfortable and enjoyable!
Great technicians Supportive office Great and effective product. Recommend to anybody
Response from Mosquito Joe of Kansas City
We're grateful for another terrific summer with you, Christian! Thank you very much for supporting our MoJo team.<br>The Mosquito Joe Team
From the young lady who answered the phone and set up your appointments to the guys doing the work, I would give five stars too. As far as their manager, Audrey and the actual service is working it was a complete failure at my home. After I had canceled my service with this doesn’t work and hasn’t been working I don’t want to pay for any more treatments. That wasn’t clear enough to Audrey that I was canceling my services and she charged $76 to my account. Audrey is about the figures and not the service or how the client feels As she totally disregarded, my text sent to the office that had been taken care of my applications.
Response from Mosquito Joe of Kansas City
You're awesome, Jacqueline! Thanks again.<br>The Mosquito Joe Team
Hired Mosquito Joe for my annual spray—after four visits in three months (three of them billed), the problem is worse than before. I can’t be outside without being swarmed, and now mosquitoes are even inside my home. They also claim to treat ants. I had no ant problem until after their first spray—now I do, and it’s never gone away. The last visit, the technician was here for only 15 minutes. Despite that, I got long lectures about how their products “work,” followed by texts telling me they “can’t kill every single mosquito.” Nothing they promised in their marketing was delivered. I paid for results, but instead ended up with more pests and a new ant infestation. Very disappointing and not worth the money.
Response from Mosquito Joe of Kansas City
Wendy, we understand how frustrating it is when pests are still a problem after multiple visits, especially during peak mosquito season. We’ve been trying to reach you because our goal is always to get a property stabilized, which can take a few treatments in summer months. We’ve followed our treatment protocol, completed a full inspection, and even provided your most recent service and a Home Pest Defense treatment at no charge to help address your concerns. Our lead technician didn’t find ant activity on the last visit, but we know rains and seasonal conditions can quickly change pest patterns. Our service is backed by a guarantee, and we’d like the chance to re-inspect, identify what’s going on, and adjust your plan if needed. Please give us a call so we can work toward a solution and get you enjoying your yard without uninvited guests. Thank you so much.<br>Mosquito Joe of Kansas City - Pest Control Team
We had set up an appointment with some Back and forth texting. They say of the appointment arrived and at 7:30 in the morning received a text they would not be out day due to rain and be out tomorrow. Well it never rained after 7:30 that morning. I would like to have had options on a reschedule vs behind told the day as I would not be in town. I text them again and explained that day would not work and was not happy they cancelled at 7:30 and was clear the entire day. I explained I felt like I would like to look at other options as I feel some concern is holding appointments and cancelling for quick reasons. I received text messages suddenly on a Wednesday for a Thursday appointment. Again I have not had any communication with them since the initial so I was a bit confused. The tech texted me prior to heading out. Tech arrived and was very nice, but I explained that I had not had the initial treatment done and he seemed confused by this. About as confused as I was that this random appointment happened. I explained to him that I would like to look at other control options as I just have not been happy with how this started. He said he understood and would let his office know. As he was driving away I received a call from their office. The lady that I talked to explained that they run their day on a phone app for weather and base if they will work that day on the forecasting from the app. She also said she wasn’t sure what was going on due to limit communication from us, so at this point I feel like they are pointing fingers at me when I told them I wanted to check other options and obviously if I was not reaching out I was either not interested or have not made a decision yet. She went on to tell me that if I wanted to be there I needed to let them know as I gave them a gate code and so forth…… I made it CLEAR at setup I wanted to be there at the first service. But once again she made me feel like I was in the wrong as I did not communicate that. Well I did. And I gave the gate code for future treatments as I did not plan to be there. I do not believe she handled this in a professional mannor as I am left feeling like I am to blame. She asked me if I wanted her to delete my account which I asked her to do so. I hope others have had better experience but the office issues here are questionable and not professional, really at all. They state they are customer focused and driven so why do I feel like I am to blame here? Anyways….. buyer beware. I am sure there are much better options out there and will intend to find one.
Response from Mosquito Joe of Kansas City
Mr. Campbell, thank you for your feedback and for taking the time on the phone to discuss this experience with us. We are constantly striving to enhance our communication and our team, and your input greatly assists us in doing so. We sincerely apologize for any scheduling inconveniences and any lapses in communication on our part. We acknowledge the value of your time and the frustration that arose from the situation. Please do not hesitate to reach out if we can be of assistance in the future. Thank you once again for considering our service and for your honest communication.<br>The Mosquito Joe Team
I received mosquito treatment and I will say, I was rather disappointed. I would stay away from this company (or maybe this location?). Yes, they have great reviews but one would expect an effort to eradicate a failure to achieve what they claim to do. If that effort proves futile and ineffective, compensation (84.99 per treatment every 3 weeks seems a bit much) or further action should be take. This is the case in any line of work. In that regard, they fall well short. They have offered to do an additional “complimentary service” (something they already did unsuccessfully), so let’s see how that goes.
Response from Mosquito Joe of Kansas City
Asif, we appreciate your review. We always use feedback to improve our service. We are obviously disappointed to see one star and to hear you were unsatisfied. You started our services at peak season in late July, so it can take longer to get insects under control, but it's certainly possible. To get you stabilized, we provided two free treatments between your regularly scheduled services and offered to come out again as there may be an infestation or other insect at the root of the issue. Nonetheless, it is on us if our communication is lacking. We guarantee our mosquito, flea, and tick services can get the job done to your satisfaction. Please reach out directly and let us know how to help.<br><br>Matt & Stephanie Perry, Owners
They treated the wrong yard.
Response from Mosquito Joe of Kansas City
Dennis, we're sorry that happened, but we're so glad you gave us a call so we could quickly remedy the situation and send our mosquito-fighting technician back out to treat your yard. We always want to make sure you're satisfied with our service, so we appreciate you letting us know! We hope this treatment keeps you itch-free, and please let us know if you need anything else.<br>The Mosquito Joe Team
Aaron at the customer service desk was unhelpful when trying to troubleshoot a problem.
Response from Mosquito Joe of Kansas City
Katie, we want to make sure any issue you have is addressed. We searched our client database, and don't have anyone with your name. Please call our team at 816-897-0502 so that we can find out more information and address any problem that you have. We look forward to hearing from you and seeing how we can help.<br>The Mosquito Joe Team
I've had abhorrent experiences with multiple technicians blowing the chemicals straight into my dog's face on multiple occasions even capturing it perfectly on video with clear indications they knew the dogs were present and continued to use the treatment within 3 inches from their face. Stephanie, Matt and Aaron use excuses and take no accountablily as they know they are in the wrongand know even a simple apology would show liability. Do not use this company when there are much better and safer solutions
Response from Mosquito Joe of Kansas City
Maria, it’s disappointing to see your review as you are not a customer of ours, and do not receive our services. We understand from speaking with you today that you are neighbors of one of our customers and had concerns about our treatment and your dog. As we discussed, our product is perfectly fine for use around people and pets, and our team of licensed professionals treats in very specific ways to attack the small insects we are targeting on our customers’ properties only. We tried to further explain our processes and alleviate your concerns but, unfortunately, you did not allow us the opportunity to do so. We're always willing to address any issues and welcome the opportunity to educate others on what we do, but we're unable to help if we can't have a dialogue. We also offered to review your videos with our team but, as of the time of this response, have not received them. If you have further questions about our services or products, including our botanical options, please call or you can learn more at: https://kansascity.mosquitojoe.com/faq/.<br>The Mosquito Joe Team
I have used Mosquito Joe a few times for my back patio. When I was first scheduled with them via phone, it was very easy, but I was told that I could schedule all future appointments as needed online. That however, has not been the case. 2 treatments has been sufficient for my needs and yet I continue to receive notifications the day before they're due to come out even though I never scheduled another service. Keep in mind that even if you don't schedule, and they come out to do an "automatic " service based on their time-line, you will still be charged for that service. I'm not a fan of auto services, and I've told them already to take me off this schedule and I will call to set up when I need to, but they continue trying to auto schedule, and its getting old. Even though the service has worked, I'm starting to regret using them due to the schedule issue.
Response from Mosquito Joe of Kansas City
Hello Courtney, thank you for your feedback and the opportunity to provide some clarification. We apologize if there was any miscommunication regarding our online system, as it does not have scheduling capabilities. The reason we set up multiple services is to ensure our customer's spot on our route is saved as we add new customers daily. But, we can always cancel or change service at a moment's notice if your next planned visit does not work with your schedule. In regard to your billing concern, we will never charge until after a requested service is performed and can confirm that you had two services with us and have only been charged for those two. We are sorry again for the misunderstanding, Courtney, and are happy to change your service to schedule by phone since that is easier for you. If there is anything else we can do, please let us know. We appreciate your business and are happy to help make your Outside Fun Again when you need us!<br>The Mosquito Joe Team
Response from Mosquito Joe of Kansas City
Hello, we're concerned to see your review and want to make sure any issues you have are addressed. Please call our team at 816-897-0502 so that we can help. We look forward to hearing from you as we always want to make sure our clients have a five-star experience.<br>The Mosquito Joe Team
Response from Mosquito Joe of Kansas City
Kristen, we are disappointed to see your 1-star review but are glad we had the opportunity to talk to you yesterday. As we discussed, you received four services ending in July and we did not receive payment until October. We visited about the difficult and sometimes uncomfortable nature of collections as business owners, and are sorry if you did not agree with our approach. But we value hearing about all of our customer's experiences so that we can grow and improve. Should you wish to give us another opportunity in the future, please let us know.<br>The Mosquito Joe Team
Contact Information
Phone
+1816-375-2821Address
3800 S Ponca Dr, Independence, MO 64057
Website
mosquitojoe.comHours
Services
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