Provider profile

SavATree

4.7 stars from 213 customer reviews · 2146 Dean Lake Ave NE, Grand Rapids, MI 49505

  • 4.7 out of 5 stars
  • 213 customer reviews
  • Grand Rapids, Michigan
  • Open 5 days/week
4.7
Rating
213
Reviews
Yes
Claimed
Yes
Website

About this provider in Grand Rapids

At SavATree Grand Rapids, our certified arborists are your experts in comprehensive tree, shrub & lawn health care, from roots to canopy. Using advanced technology and science-based solutions, we deliver top-quality care tailored to your property’s unique conditions. Since 1978, we’ve built our reputation on…

Praised fortop notch suck

Rating breakdown from customer reviews

4.7

213 reviews

5
192
4
7
3
3
2
1
1
10

Customer reviews for SavATree

RF

Robert Funk

3y ago

Never heard back from them

Provider response

Hi Robert, <br>We deeply apologize for your experience. Our goal is to provide 100% satisfaction to each and every one of our clients and we apologize that we were not responsive. Please feel free to give our office a call and speak directly with our office manager at 616-364-4558. We appreciate your feedback and look forward to hearing from you.

DM

Dawn Murin

4y ago

No response

Provider response

Dawn, i am sorry so you had a bad experience with us, I would love to help change your mind and give us another chance.

JP

Janie Pattock

4y ago

I waited 2 months after my estimate to have the work completed. I was given a date to have it done. I asked if they could come 2 days after the date they gave me so I could be home. They said they would make that work for me. I sat at home on my only day off and waited. When I finally called them to see what time they were coming they said they didn’t think they would make it today but they would call me back! Never heard from them. I would not recommend this company. I understand everywhere is short on help and I would have accepted this as a reason if they have even called to tell me that but instead I was ignored. Poor communication! My time is valuable as well!

Provider response

We apologize for falling short in our communication with you. Your time is valuable, and we regret the inconvenience caused. Please feel free to reach out to us at (616) 364-4558 to discuss this further.

JW

James Wood

5y ago

Will never use a business that is unAmerican like they are.

Provider response

Thank you for bringing this to our attention. Please feel free to contact us at (616) 364-4558 to discuss your concerns further.

AW

Adam Williams

7y ago

Poor customer service. Not wanting to help existing customers!

MJ

Mack Jones

8y ago

Terrible service and way over priced I could have paid some one alot less to leave ruts in my yard top notch suck.

RC

Richard Crawford

10y ago

Awful service. They showed up randomly almost 2 months after I originally contacted them (without a phone call or any other attempt to schedule the work). While I was at work they trimmed my tree, seriously damaged my fence, put a hole in my neighbors' garage roof, and tore up their front lawn. Because they hadn't contacted me to let me know they were coming, this mess was the only indication that someone had been on my property. Worse, they didn't contact me afterwards to let me know that they had caused any damage. I was left wondering who had broken into my yard and torn the place up. It was only when I got a bill from them in the mail (for the full amount - no mention of any damage) that I realized what had happened. Who knows what other damage they might have done to my roof that I'm yet to find. A terrible experience.

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