Provider profile

Orkin

4.6 stars from 2,609 customer reviews · 1310 Scribner Ave NW, Grand Rapids, MI 49504

  • 4.6 out of 5 stars
  • 2,609 customer reviews
  • Grand Rapids, Michigan
  • Open 7 days, Early hours, Evening hours
4.6
Rating
2,609
Reviews
Yes
Claimed
Yes
Website

About this provider in Grand Rapids

With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our Orkin Pros at 1310 Scribner Ave NW provide customized pest and termite control across Grand Rapids, MI and nearby areas like Highland Park,

Pests handledbed bugs
Praised forpatient

Rating breakdown from customer reviews

4.6

2,609 reviews

5
2,180
4
206
3
68
2
37
1
118

Customer reviews for Orkin

SS

Shane Skop

5mo ago

Scheduled service for bird removal, was told on 4 separate days “someone will be there tomorrow morning” and then nobody ever shows up. After an entire week, Friday to Friday, of being strung along like that, I wake up one morning to a bill for service completed. Except, no service has been completed. Nobody ever showed up. Called the main office to cancel the service and they tried hitting me with a cancellation fee but then couldn’t tell me why nobody ever came to do the work or why I had a

Provider response

Hello Shane <br>If you’re open to discussing your experience further, please call us at (616) 951-8029. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.<br>

AM

Alexandra McLean

6mo ago

Orkin did pest extermination in our house and we were really happy with the service. I HATE any bug so when I realized we had a problem I freaked. We scheduled inspections with 3 companies. Orkin arrived first thing in the morning (I called the night before). There was some miscommunication on service initially but the manager took care of it promptly and fairly. Sabastian did our treatment. He was on time, patient with all my worries and questions, knowledgeable and thorough. His communicatio

Provider response

Your review is appreciated. We're glad to hear you were happy with our pest extermination service. Thank you Alexandra for sharing your experience.

SS

Spring Sage

10mo ago

Don't use orkin services they only treat the area where they ask you if you seen the pests even though they are everywhere. We asked them to treat the whole house and they didn't and good luck getting ahold of them we called and they said that they would have a tech getting back ahold of us and they would never call us back. It cost us just shy of $3,000.00 for them to do next to nothing for our pest problems. I asked them when our contract ends and they told me that it end when the pests are al

Provider response

Hello Spring,<br>We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Being known for our great customer service it came as a surprise, and we would like to make things right. Please give us a call at (616) 951-8029 to determine how we can p

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Treatment and cost guides before you call

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