Provider profile

Terminix

4.5 stars from 691 customer reviews · 22 Reilly Rd Suite 700, Frankfort, KY 40601

  • 4.5 out of 5 stars
  • 691 customer reviews
  • Frankfort, Kentucky
  • Open 7 days, Early hours, Evening hours
4.5
Rating
691
Reviews
Yes
Claimed
Yes
Website

About this provider in Frankfort

Since 1927, Terminix has been Frankfort, Kentucky's trusted choice for expert pest control, termite extermination, and wildlife removal. Our licensed technicians use advanced technology to protect homes and businesses from ants, termites, cockroaches, spiders, bed bugs, mosquitoes, rodents, and nuis

Pests handledmicewaspsraccoons
Methodsthe best service
Safetysafely

Rating breakdown from customer reviews

4.5

691 reviews

5
574
4
27
3
9
2
10
1
71

Customer reviews for Terminix

TG

Tim G

1y ago

Where are negative stars? They are scam. I made $6450 contract with them for raccoon damage and paid part of full amount at the beginning and in the middle of their job. I had to pay extra $1400 for extra job at some time point. So, it is total $7850 job. 1. I told them the raccoons are in the attic and I saw them. Three of techs confirmed it after I led them to see this wild life with their eyes. The worst thing is that raccoons returned this year even I paid $2180 last year. They just trapped

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at social.support@rentokil-terminix.com . Listing your full-service address, copy of review and the phone number associated with the account?

KG

Katie Greaves

1y ago

**Updated to add: I emailed the requested info to Terminix weeks ago. And no surprise, I haven’t heard a thing in return! Still being scammed 🤷🏼‍♀️** It feels like I’ve been scammed. I was quoted an unbelievable price to have my attic and crawl space cleared and patched up to prevent mice. I needed it done, so I agreed. They arrived as scheduled, and removed the insulation etc. They left without a word, never to be seen or heard from again. Robert, the inspector, told me they would do a thoroug

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at social.support@rentokil-terminix.com . Listing your full-service address, copy of review and the phone number associated with the account.

LC

Lauren Cosentino

1y ago

Would highly recommend not doing business with this company. If you choose to do so, I would suggest getting a second opinion first as in my experience their estimation of the scope of the issue and the needed repairs was greatly inflated versus a competitor. I experienced poor communication with myself as well as between different representatives in this company regarding work to be done and schedules. I’ve been billed for services not rendered and haven’t received a response for multiple busin

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at social.support@rentokil-terminix.com . Listing your full-service address, copy of review and the phone number associated with the account.

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Treatment and cost guides before you call

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