Rating breakdown from customer reviews
4.6
145 reviews
What Jack's Glass says about their service
Google has no written reviews for this company, so the details below come from their own website rather than from customers.
Licensing and certifications
- Auto Glass Safety Council
Areas served
Greater Cincinnati · Northern Kentucky
In business since
1941
Services listed
- Auto Glass
- Window & Doors
- Shower & Mirror
- Commercial Glass
Guarantees they advertise
- Safe, quality and close to home
Source: jacksglassshop.com · collected 2026-08-18. These are the company's own claims, reproduced as stated. We have not verified licensing, pricing or availability.
Customer reviews for Jack's Glass
Evelyn Pence Newport
Excellent service for two different repairs: windshield and rear view mirror. They are reliable and quick. Jack's stands behind their work. I'd highly recommend.
Marlene
Jack’s Glass replaced 13 windows in my house with broken seals. They were professional, responsive, punctual and reasonable. Their work is very good, and I would use them again without hesitation. They went above and beyond for me and my project.
Kayla Mains
Phill and I were down bad when our car window malfunctioned amongst the Snow and freezing temperatures. Jason took care us without hesitation and also saved us money and we are extremely grateful for their service and top notch standards. Ty again
Beth Weaver
Scheduling appointment was very easy. Got me in and out in less than quoted time.
Brandon Meade
So far, so good
stive stive
Thankful for such wonderful service. Just okay for me.
Simon Sapsford
Quick good inexpensive service.
Mike Gebhart
Jack's Glass has provided exceptional service and value to my home and my aunts home. From Bill in the office to Jim and Eddie in the field professional and friendly service. The value they can literally fix and replace any window. My town home has specific windows per the community. Manufacture is out of business...No problem Jack's glass can fixed that. My aunts house 10 windows seals all broke and in operable Yea they fixed all those too. If it's a seal broke or glass cracked or a complete sash falls to the ground from 3 stories high and crazy river winds. I call Jack's Glass problem solved!!
Rhonda Lou
Phenomenal service, professional, courteous & knowledgeable people there. Got answers, service and a great price. They filled my specialty order almost immediately! I will, word of mouth, recommend them to everyone; just as I am recommending them, via this review! I'll be their customer for life!!!
Douglas Alexander
Professional and great quality work! Very reasonable pricing
Matthew Marusak
You need glass done right and fast? Get it here! Done well, awesome price. Really saved me with this one.
Justin Signorile
Took my wife’s car to Jack’s Glass after a windshield crack big enough to qualify as a scenic overlook. Jason made the whole thing painless, which is more than I can say for explaining to my wife how the crack definitely wasn’t my fault. Service was fast, professional, and surprisingly enjoyable for something involving shattered glass. The new windshield is so clean I almost drove into a bird thinking it was open air. Jason, if you’re reading this—thanks for fixing the glass and keeping my marriage intact.
Nancy Overstake
Absolutely a Godsend!!! These folk go over and beyond to help a costumer out! We had a rock shatter our car window on the Highway. What a mess! They were able to get a new window ordered and replaced within 2 hours!…on a Friday afternoon! So thankful! Thanks Michelle for going the extra mile!
Matthew Zacharias
Michael and his staff were amazing and went out of their way to help me. I will definitely return for any glass needs.
Moananui Haretuku
Great job!!
C.J. Rushman
Great service
Mark Fanthorp
I think they're extremely expensive
Josh Barrett
Damaged car during windshield install. Did not tell me. Good front desk people, but judging by the work the techs are not professional. I also had them do a glass treatment on the windshield and they had the product all over the car
Kevin Whitehead
I wasn't comfortable witn the pricing
wilma wilson
Could not get an appointment scheduled before 7 weeks. My window has been fixed.
Iris Lattimore
Right now I am upset , They made a promise ,and didn't come through , today is Friday they promised that I would get my window repair . Still waiting
Jody Shively
Horrible. Took off work twice for repair and both times there was an issue. Never ended up having the repair, went elsewhere
G
New windshield cracked for no reason within a couple of weeks of installation. Had to be a bad windshield or installation problem. Jack's Glass would not take any responsibility whatsoever. Never again!
Provider response
Hi J,<br><br>We apologize for your experience. We would love to connect with you to have an opportunity to turn it around. Please contact us at your soonest availability.
Matt Bright
I spoke to Drew on the phone and I was told they could replace my windshield on my antique car. I drove an hour and a half one way to Kentucky from Ohio, just to be told the opposite. The bathroom was unusable, due to lack of cleanliness. And the employees seem to be very disorganized and lack knowledge of the trade. I would not recommend this shop to anyone. I wasted 4 hours of my time and $40 in gas money.
Other providers in Covington worth comparing
Pest control near Covington compare other Kentucky markets
Back to all Covington exterminators or the full Kentucky directory.
Treatment and cost guides before you call
Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.