About this provider in Topeka
Ozark Integrated Pest Services is a Veteran-owned pest control business that services both residences and commercial locations throughout Lawrence and Topeka, KS.
Rating breakdown from customer reviews
4.5
50 reviews
Customer reviews for Ozark Integrated Pest Services
Martin Yocham
Had one of your young reps ring my doorbell today. When I answered the door he proceeded to set on the railing of my front porch, then let out a big yawn. He did his spiel about getting rid of the bugs, and ants, etc. When I told him I wasn’t interested, he wouldn’t leave. I said again i wasn’t interested, and started to close the door. He then made a smart-ass remark about being cheap. I have the video.
Foster
Great service, would recommend to anyone looking for pest control. They offer expertise and great no-contract services for home pest control.
Catherine Ramshaw
Great service. Dependable. Trustworthy. Affordable.
Provider response
Thank you Catherine! We appreciate your business and your great review.
Kelly A
Wow! These people are awesome!! Super helpful, incredibly nice and the service is amazing! I can't thank you enough for coming to the rescue and at a price I could afford! Highly recommend Ozark to everyone!!
Provider response
Thank you for the amazing review! We greatly appreciate your business!
Susan Reed
Very satisfied happy with the service very family-oriented and very understanding made you feel very comfortable being in our home it's taking a little bit but it's getting better
Provider response
Thank you Susan for the review. We appreciate your business.
Kathryn Cummins
Very knowledgeable!
Provider response
Thank you for the awesome review. We greatly appreciate it.
Rachel Rollings
Made the whole process painless!! Extremely friendly and informative!! The best and fairest prices out there!! Local!! Would definitely recommend!!
Provider response
Thank you for the review, Rachel! We appreciate it greatly.
tess ulrich
The secretary for this company is extremely rude. The service was fine but when I called due to an ongoing issue the lady who answered was belligerent and refused to schedule the touch up appointment. I switched services after that
Provider response
We apologize for this experience and can assure you that this is not our normal practice. We are actually surprised at the one star review considering this incident happened almost a year ago and you stated that our service was fine. While our company strives to be the best, we acknowledge that all people can make mistakes. Please let us know if we can rectify this in some manner. We would love to earn back your business.
Belinda Bomhoff
The staff is all very professional, knowledgeable and friendly
Provider response
Thank you for the kind review! We appreciate your business and look forward to working with you in the future.
josh
I had terminix for 2 years trying to get rid of the Roaches in my house when I called to complain they started coming up with all sorts of paperwork that was supposedly given to me (it wasnt) on things that was "required" for them to be successful. I fired them and got ozark they told the the things I was told by terminix would help but wasn't essential. Ozark cleared my roach problem in 3 months
Provider response
Thank you for the review Josh. We are happy that we could help you out and look forward to working with you in the future.
Craig Thomas
Best locally owned pest business in the area hands down!!!
Provider response
Thank you for the review Craig. We appreciated it!
Angel Baatrup
Great service
Provider response
Thank you for the review! We appreciate it greatly.
Sheila Krohe
All of the employees we've worked with have been pleasant, kind and helpful
Provider response
We thank you for the review and the continued business.
D.C. Sterbenz
Great and professional service. I have used them for many years. I always recommend them!
Provider response
Thank you for the review. We greatly appreciate your continued business.
Anna Barnes
The technician is very knowledgeable & courteous. Great company to deal with.
Provider response
Hello Anna. Thank you for the review. We appreciate your business.
Brandy Ray
High priced but do good job
Provider response
Hello Brandy. Thank you for the review. We can't seem to find you in our customer base. However, our company takes pride in the service we provide. I apologize that you find our pricing expensive and we always encourage potential customers to get other proposals to compare pricing. We try to price our services according to the local market. Feel free to call our office if you would like to further discuss this. Thanks again.
Joanna Stone
They were extremely rude and left messages of them being rude. We are waiting on covid Results for multiple people and I communicated with them what was going on and they showed up the next day because no one communicated. Then sent rude messages and said I wasn't communicating with them. They act like they are being gracious enough to be doing the job but what they need to realize is they are getting paid to do it.
Provider response
Joanna I apologize for the miscommunication. We were hired to treat your home on behalf of an agency which has already paid for your treatment. At this time we still owe that agency a total of four more treatments at your home which needs to be done on a specific schedule. For whatever reason we did not receive your message cancelling your appointment for that day. I can assure you that if our office knew the situation with your Covid testing we would have never attempted to send out a technician. Please call our office and ask for the owner if you have any questions or concerns. I would appreciate the opportunity to discuss any issues before they are posted on Google. Thank you.
Claude Belshe
Family owned good service. Fair prices
Provider response
Thank you for the review. We appreciate your business.
Gary Williams
Gentleman arrive on time, did the work, then completed my request. Highly recommend this company.
jim snyders
I didn"t call these people,they snooped around my house for 20 minutes, should have called police department..creepy dirtbag,watch your step!why the hell where they looking in my vehicles ?
Provider response
Dear Mr. Snyders.<br>We apologize for any confusion. Your home was under our termite control warranty that Ozark offers after performing a termite treatment. We tried to contact you by phone numerous times to schedule an appointment. After multiple failed attempts, our office left a message on your phone informing you that we would be out to inspect the exterior of the home to insure that the warranty did not expire. This warranty can be cancelled at any time with a simple phone call to our office. Again we are sorry for the mix up. Please call our office with any questions. Thank you.
The Underestimated
Very unprofessional two ozark pest control employees stopped by my room today at the travelers inn. I went to wal-mart and when I returned my 14 year old son reported to me that two Ozark pest control guys where beating very hard on our door with an object, when my son answered he was greeted by one tall white man and another man shorter with a darker complexion. The short dark complected man asked if he could exterminate my son said no my parents are not here. The man insisted to my son we would be kicked out if we didn't let them in the next time they came by. Sorry Ozark but we have taught kids well on how to deal with shady strangers. Hopefully next time you stop by I will be here to give you a lesson on being hard. Its sad when a grown man tries to intimidate a child I talked with the front desk and its funny they didn't know anything about our family being kicked out. Dont come back to our room 110 trying to threaten and intimidate my son or family. Here is your warning Topeka Ks.
Provider response
We are sorry for the confusion. We were hired by the hotel management to service all rooms at the facility. Our technicians simply stated that, if we were not allowed in to service the rooms, we were to report those specific rooms numbers to management. Our company has a strict policy not to go into homes without an adult present. If you have any specific questions please call our office so we can clarify. Thank you.
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