About this provider in Cedar Rapids
For over 100 years, Plunkett’s Pest Control has helped Cedar Rapids homeowners and businesses stay pest-free. Our team treats everything from ants and rodents to spiders, wasps, and bed bugs with reliable, long-term solutions. Serving Cedar Rapids, Marion, Dubuque, and Waterloo, we’re your trusted partner for pest…
Rating breakdown from customer reviews
4.9
206 reviews
Customer reviews for Plunkett's Pest Control
Aric Engel
With reluctance I’ll be aging myself for the benefit of a company I strongly suggest without biased. I have been a landlord 20+ years and a commercial real estate agent nearly 10, I can confidently say there are zero companies I would trust more with pest control than plunkett’s. Jaime and Ben have been so helpful compared to Orkin, Aaa, & etc., I’d invite them to my wedding… highly recommend.
Provider response
Aric, thank you for your glowing review and long-standing trust in our pest control services. Your experience and recommendation mean a great deal. It's a pleasure to have clients like you!
Monica Littrel
I always enjoy seeing Zach because he always explains things so thoroughly!! Even when i ask repetitive questions, he is so nice, and responds with confident answers-so that makes me confident in Plunketts Pest Control!! Thank you Zach and Plunketts!!
Brian Miller
Great service; also works hard to get it done right.
Provider response
Thank you for the positive feedback and 5-star rating, Brian! We're thrilled to hear you appreciated our commitment to quality and diligent service.
Kris King
Service Tech Andy was very professional and courteous. He explained, with great detail the procedures taken and also any other plans that were available.
Chester Fritch
Highly recommend due to Highly qualified professionals
Provider response
Thank you, Chester, for your 5-star review! It's great to hear that our team's qualifications stood out to you. We appreciate your recommendation!
Don Boland
Pete has serviced our place, and our HOA, for years ! Very professional, easy to chat with and vary accommodating. Would highly recommend Pete.
Provider response
Thank you for the wonderful review, Don! We're thrilled to hear about your positive experience with Pete and the professional service he provides. It's great to know he's made such a good impression.
Sheryl Voss
I wish I could give them a 0 for not showing up, wanting me to prepay, etc. waited 3 hours! Bye bye. Too bad. I have 4 houses to treat.
Provider response
Hello,<br><br>We are disheartened to hear about your experience with our team. At Plunketts Pest Control, we place immense trust in our technicians, who undergo extensive training to provide professional and courteous service to our customers.<br><br>We value your feedback and take it seriously. While we strive to provide exceptional service, it seems we may have fallen short in your case. We are committed to addressing this issue with our team to ensure that all our customers receive the respect and professionalism they deserve.<br><br>It is important for us to understand the specifics of your experience so we can address any concerns directly. If you are willing, please contact us directly so we can discuss this matter further and work towards a resolution.<br><br>Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused and appreciate the opportunity to improve our services.<br><br>-Director of Client Experience, Plunkett's Pest Control<br>(877) 571 7100 • Email: reviews (at) plunketts.net
Niki Spruell
Randy is always professional and knows his stuff. Always responds quickly when I have questions or concerns. The company as a whole is great.
Kevin Christiansen
Sam was very knowledgeable and goes above and beyond to finish the work.
Andrew McDonald
Professional, courteous and very friendly.
Patti Gerling
We have alot of respect for Will. He is a very trustworthy man. I would recommend him to anyone regardless of his employer.
Lyle Bodensteiner
Does the job through with ]positive results
Breeze& Chance
About a year and a half ago, we had hired Plunkett's to be rid of bugs. We did everything they asked before they treated the home. The next week they asked us to now remove all boxes from the living room so they can treat the carpet. This took another weekend for us. We never stepped foot in the house for 3 1/2 months. When we were able to put things back, we realized all of my fathers shoes were taken. At the same time we were dealing with my father being in the hospital. It wasn't until this fall when my mother passed and we were going through everything, that we realized her diamond earrings, diamond necklace, ruby and diamond ring, and my fathers Rolex watch were missing. Knowing my mother would never allow anyone in the house without not knowing them and never would have anyone in her bedroom and the sadness of loosing my father and finding out she had cancer, the jewelry was the last thing she was worried about. I had emailed the company shortly after we found my dads shoes missing, that we never herd back from the company. They did rid of the bugs and I am to think they helped themselves to precious jewelry that was to be passed on to us daughters. Well, the gal that was in charge of the operation at my folks home has been let go. I guess this will not be delt with and brushed under the rug. Too anyone that has precious items, please remove from your home or business.
Provider response
We are truly sorry to hear about your experience and, most importantly, about the loss of both of your parents. We recognize how incredibly difficult that time must have been for you and your family, and we do not take your concerns lightly.<br><br>Plunkett’s Pest Control holds our team members to very strict ethical and professional standards, and any allegation involving missing personal property is taken seriously. While we cannot discuss specific personnel matters publicly, we encourage you to contact our leadership team directly so we can fully review your concerns, look into past records, and determine what steps—if any—can be taken. We are especially concerned to hear that you previously reached out and did not receive a response, and we apologize for that breakdown in communication.<br><br>Our goal is always to provide effective service while treating every customer and their home with the utmost respect and care. We would appreciate the opportunity to speak with you directly to better understand the situation and address your concerns appropriately. Please reach out to us at reviews@plunketts.net , and ask to speak with a member of our management team.<br><br>Again, we extend our sincere condolences to you and your family.
Craig Nessan
Wyatt is very competent and provides excellent service. He communicates clearly and follows up on details. Excellent! Highly recommended!
Rick Schumann
Wyatt does a great job really like the job he does
John H
great customer service.
Stefanie Pyrek
Amazing service! Answers calls quickly, very professional and reliable. Glad to have met someone who does their job thoroughly without direction or supervision. Best prices in town! Trust him explicitly to work on my properties without me having to be present. I will hire him again and again for ALL my properties in need of these services!
Ginger Povenmire
Plunket Pest Control addressed some bats living in my attic in a humane way (no kill) They explained the process and timing clearly for my understanding. Their operators are professional and thorough.
Tim Meyer
Not sure what we paid, ended going to a yearly package while the dude was here. He did a great job with the bees and apparently with the asian beetles as there are 100's laying around the foundation of the house. Very satisfied!!
Donna Solomon
Terrible customer service! I paid almost $500 to resolve a rodent issue in my lawn and garden (moles and chipmunks) and still have a problem after they so called “completed” the project. Would never hire again!
Provider response
Hi Donna,<br><br>Thank you for sharing your feedback. We completely understand how frustrating it can be to still experience issues with rodents in your lawn and garden, especially after investing in a service to resolve the problem. Moles and chipmunks can be persistent, and while our treatments are designed to control and prevent further activity, it can sometimes take multiple steps or follow-up visits to fully resolve certain infestations.<br><br>We’d be happy to review your service and discuss additional options to address the issue and improve results on your property. Your satisfaction is very important to us, and we want to make sure your lawn and garden are properly protected.<br><br>Thank you again for taking the time to share your experience. We hope to have the opportunity to work with you toward a solution.<br><br>Sincerely,<br>Director of Client Experience, Plunkett's Pest Control<br>(877) 571-7100 • Email: reviews@plunketts.net
Beth Post
We had some unexpected visitors recently. Some yellow jackets thought it would be fun to set up house in our side porch. We objected. Plus our dog liked snapping @ them. Not ok. We called Plunkett’s and spoke with Joe who explained everything about getting rid of our guests. In addition, there was a seven day guarantee if the treatment didn’t work, we would get another application for free. By day six our guests were gone, never to return! We don’t miss them, thanks Plunkett’s!
Helen Barry
Not happy. The beetles are out in full force. They do not drop once they touch the siding as I was told, leaving a trail. I do know they are a pest but I was hoping for something better. Maybe I was expecting a miracle!
Provider response
Hi Helen,<br><br>Thank you for sharing your feedback. We completely understand how frustrating it can be to still see beetles, especially during the fall when Asian lady beetles are most active. These beetles are seasonal invaders and can be persistent, sometimes leaving small trails before fully disappearing. While our treatments are designed to reduce their presence and prevent future entry, it can take some time to see the full effect, especially during peak activity periods.<br><br>We’d be happy to review your service and discuss additional steps to help improve the results in your home. Your satisfaction is very important to us, and we appreciate your patience as we work to get things under control.<br><br>Thank you again for taking the time to share your experience.<br><br>Sincerely,<br>Director of Client Experience, Plunkett's Pest Control<br>(877) 571 7100 • Email: reviews (at) plunketts.net
George
A difficult pest situation is nearing a completion, because of the steady work of Plunkett's individual technician aided by thorough assistance from the office support staff.
Susan Lemieux
I’ve been very happy with the service I’ve received. Bryce has been very professional and nice to share my concerns with.
marti goyette
quick and efficient service.
Jason Barreto
Amazing service. The company was responsive and communicative. The people were professional and courteous. Was very happy with their willingness to go above and beyond and aid us in our time of distress.
Paula Stephens
I was very happy with Plunkett's Pest Control. They were professional & honest. What impressed me, I was quoted one price, and when they saw that I was in a townhouse, smaller than an average home, they did not charge me the full amount. I will call them next year, as I was very pleased with them.
John Fenyus
Came out quickly and took care of the bee problem
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Treatment and cost guides before you call
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