AAA Pest Control
Verified1716 Hollywood Blvd NE, Cedar Rapids, IA 52402
Open 5 days/week
Rating Breakdown
4.9
★★★★★69 reviews
Customer Reviews (22)
We have used AAA for years and have always had good service. Our current tech Brent consistently goes out of his way: very friendly, takes the time to answer questions, and really goes above and beyond in servicing our home.
Response from AAA Pest Control
Thank you Kathy for the fantastic review! Brent is a great asset to us. We will be sure to let him know how appreciated he is.
Matthew did an awesome job. Response time was great and had clear communication through the entire process.
Response from AAA Pest Control
Thank you Jake! Matthew is such a great asset to us. He will be very happy to see this.
I recently moved into a property that was pretty severely neglected by its aging homeowner for years. We have encountered numerous pests since moving in from wasps to spiders to ants to carpenter ants. The carpenter ants were of greatest significance and concern, so I reached out to AAA for guidance on an approach to treating them now and prevention in the future. Brent was such a great support - after hearing my desperation following countless ant traps and DIY exterior treatments. I was concerned about the implications to our structure and adamant that we wanted to not only prevent new carpenter ants from entering, but eradicating those that clearly have made their way into the home. He was so patient and kind and offered his thoughts on an immediate strategy and a longer-term one. He even noted that I needed to have my trees trimmed away from the structure which was on my list of to-dos, but bumped it in priority. He took time to be very thorough in finding any culprit areas throughout the whole house and was very sensitive to my concerns about the safety of our cats with any indoor treatment. We are feeling so much better knowing Brent is on our team to rid these pests and are already seeing marked improvement. Great technician and great company to work with!
Response from AAA Pest Control
Thank you Annie! Such a great review and Brent is an amazing part of our team. He will be very pleased to see this review. We will be sure to let him know how blessed we are to have him also.
Owner just yelled and hung up on me! I just called for 2 separate reasons that I left a concise message about with the answering service. Reason 1-canceling service because we are moving. Reason 2-treating an ant hill for the new owners. I’m not sure if the this dude thought I was trying to “get one over” on him or what but the conversation was instantly defensive and was using terms that I didn’t understand and acted like I remembered the ins and outs of my service agreement. We have been using this company for years. I truly don’t remember the months they come out as it’s not every month. He couldn’t even be calm enough for me to explain I wasn’t trying to get ant treatment and cancel without payment for my next scheduled month. Was raising his voice so much I couldn’t even explain. Tbh this isn’t the first time he’s been snippy with me about service but I wrote the first time off. NO reason any business owner should treat a customer like this.
Response from AAA Pest Control
I’m sorry you feel that way Erin. However when I told you that yes we can absolutely come back and treat for the ants and you are also due for service and that it would be the current Service fee you didn’t seem to like that. You told me we are canceling and moving and didn’t seem to understand that it is still a service fee and not a free callback since it’s due for its regular service. We will absolutely be happy to come treat but yes there will be a fee for that treatment.
Matthew and the whole team at AAA Pest Contorl were wonderful to work with. Not only were their customer service skills extraordinary, but their knowledge and down to earth attitude put me at ease and made me feel like they really cared about providing the best service possible. I could not recommend them more. 10/10. Thanks Matthew!
Response from AAA Pest Control
This is an amazing review! Matthew is such a blessing to have on our team! He definitely goes way up and beyond. I’ll be sure to let everyone on our team know they are very much appreciated. Looks like a Lunch for them on us! Thank you
We had mice problems, and someone recommended AAA Pest Control. Had quick response from Matt, and was so polite and answered all my questions in an easy to understand manner and professional. He ended up having a cancellation same day, so came that afternoon. Spent time explaining everything and showing the products they use. His recommendations and products he used did the trick very quickly. We also had ant issues once in awhile, and so far haven’t had any. The maintenance program is very nice to have. Thank you so much Matt. We have such a good piece of mind now- that the issue is taken care of, and have the products to use , if the issue does came back.
Response from AAA Pest Control
Thank you for the Amazing review! Yes Matthew is an amazing asset to us! He will be very pleased to see this review.
They get the job done. Very friendly.
Response from AAA Pest Control
Thank-you for the Wonderful review! We very much appreciate it.
Upon remodeling our basement, we found what we believed to be carpenter ants. I contacted other pest control businesses and they sent their quotes, but Eric went above and beyond to actually educate us why they might be in our home. Eric came and confirmed that our problem was carpenter ants, treated our home, and we've had no issues with ants since! We will gladly utilize AAA Pest Control in the future and recommend them to our friends and family!
Response from AAA Pest Control
You are very welcome! It was my pleasure to be able to handle that for you. Thank you for the great review. Much appreciated!
Matthew was here when he said he would be.very courteous and explained everything so that I could understand it.have seen no ants since he was here.very pleased with the service he provided.will call again if needed.
Response from AAA Pest Control
We are happy to hear that! Matthew is definitely an amazing part of our team. He will be happy to see this.
Brent is the best! He is timely, mindful and so friendly. When I heard mice in my home Brent went out of his way to stop and take care of it for me. He’s been taking care of my home for awhile now and I am always pleased with his work!
Response from AAA Pest Control
Thank you Alyssa for the Amazing review! Brent is a great asset to our company and we are very happy to see this review. We will be sure to absolutely let him know.
Matthew with AAA Pest has been incredible! Always on time and always letting us know when he’s planning to come out for our service. Even coming out to do a treatment outside of our normal service visit to treat for the abnormal pest increase of the Japanese beetles this year!
Response from AAA Pest Control
Thank you for the wonderful review. Matthew is absolutely a blessing to have around. We will be sure to let him know how much he is appreciated.
We've used AAA Pest Control for a few years now for ant control. They are very professional & helpful. I love the convenience and ease of their seasonal plan. I'd highly recommend!
Response from AAA Pest Control
Thank you Katie for the great review and support over the years. It’s been our absolute pleasure having you as a client.
Matthew is very knowledgeable and has done a fantastic job for us. We have had issues with ants for years. Usually the normal routine of treatment takes care of it but this year the ants were much more persistent. It required multiple extra visits to finally take care of them, which were performed promptly and pleasantly. I would highly recommend AAA Pest Control and our technician Matthew.
Response from AAA Pest Control
Thank you for the amazing review! Yes Matthew is a fantastic Technician. We are very proud to have him on our team and he will be greatly surprised with this review.
If you have pests call Matthew, he will take care of all your needs. 👍🏻
Response from AAA Pest Control
Thank you! He will be excited to see this review. He is an amazing technician. We are proud to have him.
I cannot recommend AAA Pest Control enough. We had a major yellow jacket bee hive issue in the basement of our house. We called AAA and Eric stopped by on the way home from his day to take a look. He said it was bad but he didn't have a bee suit with him. His schedule was booked up for 3 days but he put us on his schedule. Shortly later he called and told us he would come back that night to take care of it for us at the end of his day so we would not have to continue to deal with the issue. So above and beyond service! All around amazing. Thank you.
Response from AAA Pest Control
Thanks for the Great review. It was absolutely my pleasure to take care of that situation.
Haven't needed to use them yet, but feel compelled to leave a review from my experience contacting them. When you call, you get to talk to a human, which I love. Owner, Eric, then promptly called me, listened to my issue, and gave me his expert advice. A few texts back and forth, confirmation on my issue, and a plan to move forward that didn't even involve an exterminator at this time. When the time comes that I need that work done, he'll be my first call, and my first recommendation for anyone who may need his services. Thanks, Eric!!!
Response from AAA Pest Control
You’re very welcome. It was very nice chatting with you and I look forward to working with you to resolve your issue. Thanks again for the amazing review.
They were so quick to respond and helpful. We appreciate the service and follow up. We'll definitely recommend this company to friends and use in the future.
Response from AAA Pest Control
Thank you Jennifer for the amazing review. We are proud to be able to take care of your problem.
Amazing! Prompt, honest, friendly, highly communicative and fully transparent. He went out of his way to come out and treat the issue faster than I thought would be possible. So happy I went with this awesome local company.
Response from AAA Pest Control
That is great to hear! We are very happy we exceeded your expectations. Thank you for the amazing review.
I always get great service from them at a reasonable price. Also, Brent is one of the best communicators I have ever seen in a business environment! He always notifies me ahead of time when he is coming to spray the exterior of my house. Much appreciated!!
Response from AAA Pest Control
Thank you for the Wonderful review! Brent is a Great part of our team. He will be very excited to read your review. Thanks
AAAPest Control has been taking care of our home for almost 2 years now. The service has been most helpful since we live beside a farm. Brent G. is our friendly and thorough technician, and we appreciate all he does to help our home remain pest free always!
Response from AAA Pest Control
Thank you for the Amazing review Ruth! Brent is an amazing Technician and we are very proud to have him as part of our team. He will be very happy to see this.
Response from AAA Pest Control
Hi Kathy, I know I have spoke with you and gave you a verbal quote over the phone I do wish we could have earned a 5 star review.
Never returned any of the three calls/messages.
Response from AAA Pest Control
I’m sorry but I seem to have no record of you in our system as a current or past client. Please call me directly at 319-213-3040 and kindly remove this! We pride ourselves on our rating.
Contact Information
Phone
+1319-365-3257Address
1716 Hollywood Blvd NE, Cedar Rapids, IA 52402
Website
www.aaapestcontrol.netHours
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