Critter Removal Indianapolis
Verified4998 Riverview Dr, Indianapolis, IN 46208
Open 7 days, Early hours, Evening hours
About Critter Removal Indianapolis
Indianapolis' trusted wildlife removal & pest control experts since 2018. Expert humane wildlife removal specializing in bats, raccoons, squirrels, skunks, and rodents. We offer professional trapping, exclusion, and damage repair with a 100% satisfaction guarantee on all pest-proofing procedures. Fast, professional bug extermination for ants, spiders, cockroaches, bed bugs, termites, wasps, fleas, and all crawling pests. Why Choose Us: ✓ Same-day pest control service available ✓ Locally owned, licensed & insured ✓ Eco-friendly, humane methods ✓ Free inspection & upfront pricing ✓ Certified wildlife specialists ✓ Complete damage repair & sanitization ✓ Available 24/7 for emergency wildlife removal
Rating Breakdown
4.9
★★★★★390 reviews
Customer Reviews (30)
Response from Critter Removal Indianapolis
Thank you for your 5-star review, Mark!
I wish I had called Critter Removal years ago! Living near a park, we had both raccoons and possums getting into the eaves of our home. We tried so many things to get rid of them and deter them. Critter removal was the answer!
Response from Critter Removal Indianapolis
Thank you for the great review, Carol! Living near a park can definitely make homes more inviting for wildlife, so we’re really glad we could help solve the issue for you. We appreciate you trusting our team and are happy to hear we were the answer! 🦝
Very good experience. Completely shared the process and what would happen after evaluation. Communicated new price and the timing and quantity. Ver good follow up
Response from Critter Removal Indianapolis
We’re glad you had a great experience and that our team clearly explained the process. Good communication and follow-up are very important to us. We truly appreciate you choosing our team! 😊
My experience with this company was excellent. Arrived on time and communicated with me about the removal of the racoon process.
Response from Critter Removal Indianapolis
We really appreciate your review, Jean! Thank you for your compliments to our team and for choosing us!
Couldn't be happier with the service from Critter Removal Indianapolis! Our technician Jarod was fantastic from start to finish, he took the time to explain exactly what was going on and what steps he was taking to fix it. He was easy to reach, kept us in the loop throughout the whole process, and genuinely seemed to care about our situation. It's rare to find someone who combines real expertise with that kind of personal attention. Highly recommend!
Response from Critter Removal Indianapolis
Thank you so much, Jennifer!
Jarod was great to work with. He installed fencing under deck to keep racoon out.
Response from Critter Removal Indianapolis
Thank you for your review, Don! Happy to hear that Jarod fixed your deck so the raccoon couldn't get back in!
Fast Service, easy to schedule. Jarod was AWESOME! Explained everything well and followed up numerous times to ensure the squirrels had relocated before he deemed the job complete. I’ve already been referring other folks!
Response from Critter Removal Indianapolis
Thank you so much, Jon! Elated to hear that Jarod thoroughly and efficiently resolved your squirrel issue! 🐿️
Shout out to Dalton for being awesome at his job. Friendly, competitive prices, and fully transparent.
Response from Critter Removal Indianapolis
Thank you, Musa! We appreciate your review and trusting us for your project!
Very happy with Critter Removal services. Critters were caught and Jarod devised a barrier system so critters could not get under our deck. Jarod was very responsive to any question and request.
Response from Critter Removal Indianapolis
Happy to hear that Jarod did the job right for you. Thank you for your review, Bob!
Dalton was great and very easy to work with
Response from Critter Removal Indianapolis
Thank you for your review, Wendy!
Professional, efficient, reliable and honest. Very happy with their service.
Response from Critter Removal Indianapolis
Thanks so much for the great review, Julia! We’re really glad you had such a positive experience and that our team could help.
A few months ago, I walked into my upstairs storage closet and discovered insulation scattered all over the floor. As I looked closer, I found walnuts. That’s when I knew immediately the squirrels had made their way into the attic. They had taken up residence in my detached garage the previous summer and were humanely ushered out, so I suppose they were just looking for a new home! As a devoted animal lover and supporter, it was very important to me to find a company that would address the issue humanely and not harm the animals. That’s when I found Critter Removal Indianapolis. From my very first contact, they were professional, personable, and extremely thorough in explaining their services and pricing. I immediately hired them and I can honestly say they have to be one of the best in the city. Throughout the entire process, they quietly monitored the situation and kept me updated in a timely and reassuring manner. Their approach is thoughtful and humane, which meant everything to me. Upon completion, they honored my request to text me when the work was done and to let me know the invoice had been emailed (I get so much spam and didn’t want to miss it!). That level of attentiveness says so much about their customer care. The technicians were professional and respectful, and the home office communication was absolutely spot-on. I truly hope you never have attic critters but if you do, Critter Removal Indianapolis is the company to call. Humane, professional, and exceptional service from start to finish.
Response from Critter Removal Indianapolis
Thank you so much for the kind and thoughtful review! We know how stressful it can be to discover critters in the attic, and we’re really glad we could help resolve the situation in a way that felt humane and reassuring to you. We truly appreciate you trusting us with your home and for taking the time to share your experience!
I had a squirrel get in my attic and get itself trapped under some stairs. Critter removal was very helpful in getting it out of the attic and also making sure nothing else could get back in. And since almost all work was done outside of the house, I didn't constantly need to change my schedule to be home. Definitely recommend as they are kind, quick and professional.
Response from Critter Removal Indianapolis
We’re glad our team was able to safely remove the squirrel and secure the entry points to keep anything else from getting back in. We also try to make the process as convenient as possible for homeowners, so we’re happy to hear the exterior work made things easier for your schedule. Thanks again for trusting us! 🐿️😊
Dalton W. came and checked our home for mice/rats. We were previously quoted over 17,000 from Orkin to remove our insulation and take care of our “rat infestation” problem (in our less than 2 yr old home). Fast forward to today - we were told we have MICE, not rats - and we don’t need anything but a roughly 2,000 job done to help remove any remaining mice and treat our home. GIVE THIS MAN A RAISE!!! So incredibly professional - clearly cares about his customers and genuinely wants to help - very knowledgeable. Beyond impressed with this company and their integrity. THANK YOU DALTON!!!
Response from Critter Removal Indianapolis
Thank you so much for the kind review! We’re glad Dalton was able to provide a thorough inspection and an honest recommendation. Our goal is always to give homeowners clear information and only recommend what’s truly needed. We’ll be sure to pass your feedback along to Dalton — he’ll really appreciate it. Thanks again for trusting our team! 🐭🏡😊
Mike and Zak were very professional and knowledgeable of my issue, a squirrel that chewed through some siding above my roofline and was making a home in my attic space. After spending an hour to check all around my home they found the entry point, installed a one-way door so the animal could get out but not back into the attic, and then secured the entry with a metal strip so the squirrel won’t get back in. ——————————— Squirrels found a new entry into our home in November 2025. Jarod was persistent coming out nearly every day finding several entry points. Ultimately the holes were sealed and problem solved.
Response from Critter Removal Indianapolis
We appreciate your trust in us to resolve your squirrel issue, Walter. Thank you!
Critter Removal saved the day (mostly nights sleep) All I have is great things to say about Critter Removal Indianapolis! They came, they saw, they solved our raccoon in the attic problem! I have faith that if we have a problem like this again, my first call would be to Critter Removal!!
Response from Critter Removal Indianapolis
Thank you for your review! We are happy to hear we were able to solve your raccoon problem!
Great company. They do exactly as promised. They laid out the plan for us with the exact pricing, stuck to it and eliminated our animal problem. Dalton was our tech and he was on point. Dalton communicated with us every step of the way. His work is top notch and very professional. When you call them ask for Dalton by name and you won't be disappointed.
Response from Critter Removal Indianapolis
Thank you for your review, Eric!
Very prompt and knowledgeable. They took care of my raccoon problem right away
Response from Critter Removal Indianapolis
We appreciate your review, Marcia! Happy we could help!
Response from Critter Removal Indianapolis
Thank you for reviewing us, Deanne!
Response from Critter Removal Indianapolis
Thanks for your review, Stuart!
Hannah and the team spent alot of time patching the entry points. Several trips out - they were committed. They were able to keep the squirrel out for a couple of weeks. Unfortunately, she chewed back in and continued to do more damage to our home. Since Critter Control doesn't trap and remove we were left to find another outfit to finish the job. Paid Critter Control a small fortune and we were still not rid of the "Critter".
Response from Critter Removal Indianapolis
For clarity we do trap animals when necessary for a wildlife problem and provide lasting solutions by pest proofing homes. This review was originally posted in 2022 and appears to have been renewed recently for unknown reasons. It also references Critter Control, which is a completely separate company from us—Critter Removal Indianapolis.
We called with an emergency situation with a live animal that had chewed a hole to get out of a wall into our house. I called twice and the operator said they would call us back immediately. No one called so their 24/7 advertisement is false Advertising. I finally did get a text at 9 am the next morning saying they could come out Friday. Do not use this company for emergency services or believe the open 24/7 hours. If you can wait several days then I would use them.
Response from Critter Removal Indianapolis
Hello Danielle, we are glad your neighbor was able to help get your squirrel out of your house in the middle of the night. With one of our employees being unable to work because his daughter was in the hospital our scheduling was pushed out. Please understand that this is not indicative of normal operations but more of a one-off scenario. The fill-in operator, due to the circumstances, used the words "call back immediately," which was not the accurate verbiage for that moment and caused that confusion. We apologize for the inconvenience this may have caused.
We had a guy come out to check on the scratching in our crawl space. He told us it was a raccoon but that it was gone. We were charged like $180 just for that and the scratching started again that same night. We had to have somebody else resolve the situation so it was $180 just wasted. Would have loved to get our money back since this company did nothing to solve the problem - just went under our crawl space for 5 minutes and charged us an automatic $180 minimum. EDIT / UPDATE: Shortly after posting this, the owner did contact me to hear more about the experience and issued a full refund. I certainly appreciate that they were willing to talk to us about it further and resolve the situation.
Response from Critter Removal Indianapolis
Thank you for talking with us! Martin is one of our best employees <br>when it comes to understanding animal behavior and likelihoods but there must have been an oversight. Since we came out in May back when we were taking inspection fees we were unable to pinpoint exactly what happened. We would have came out the next day if we knew you were hearing noises again. <br>
As far as the raccoons go they were able to remove them. Unfortunately they also broke a gutter off when clibiming on roof and also exaggerated issues that were going on in my attic, trying to take advantage of the fear that I was currently in with having raccoons stating that I had a colony of bats in my attic and letting me know how much it was going to cost for them to do it asking me to sign that day. I did not because I didn’t have the money to do so. Now having the attic investigated prior to removal by the DNR, there was no proof of any bats whatsoever nor was there piles of feces as they had stated. Seems rather criminal to me but the raccoon removal was completed.
Caught a opossum. But wanting a Racoon .
Response from Critter Removal Indianapolis
Hello Gina! Unless you are posting under a pseudonym we haven’t serviced you. Please reach out to our office 317-514-0898 so we can straiten this out. We do not charge for non-nuisance animals.
Never called me back for my much-needed situation
Response from Critter Removal Indianapolis
We regret that we weren't able to return your call immediately. I understand how critical timely responses are, especially in urgent situations. For clarity, while we pride ourselves on offering emergency services, there are times, particularly in the middle of the night, when we may not be immediately available. We always strive to communicate these limitations to our clients, and I'm sorry for any confusion or distress this might have caused.<br><br>We'd appreciate another opportunity to assist and understand your needs. Please let us know a convenient time for you, or you can directly reach us at office@critterindy.com
Response from Critter Removal Indianapolis
Hello Victoria! We would love to hear what the reason for your low rating might be. Our quality assurance team is looking through our records and can't find anyone with your name. Please reach out we would be happy to hear from you!
I gave them a call and they never returned my call. So I went with my normal pest control guy Larry’s Pest control and he was great! Thanks for not Answering your call it worked out great for me
Response from Critter Removal Indianapolis
We are happy to hear you were able to resolve your animal issue but we respond to all inquiries as quickly as possible. We don't have any inquiries under your name but if you would be able to check your call or email log we would very much appreciate it.
Didn't show up the for the first scheduled inspection, showed up for the second and did inspection. Told me to expect to hear back via email about course of treatment, cost, and to schedule but I never heard from them again.
Response from Critter Removal Indianapolis
Hello Toya! Sorry we did not reach the five star service we strive for everyday. What you experienced is very uncommon and due to a transfer of office responsibilities. We would appreciate any opportunity to right this wrong with a discounted service and a credit extended to you for any future animal issues you may have.
Response from Critter Removal Indianapolis
Hello Eric! We looked up your name and found an email from you that was marked as read but not responded to. We value all of our customer's inquiries and wildlife questions. You not getting a response was an error by our office staff and is a very abnormal occurrence. We will be happy to look at your animal issue for free anytime that is convenient for you.
Contact Information
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+1317-743-9579Address
4998 Riverview Dr, Indianapolis, IN 46208
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