Provider profile

Orkin

4.7 stars from 2,555 customer reviews · 3932 Pendleton Way, Indianapolis, IN 46226

  • 4.7 out of 5 stars
  • 2,555 customer reviews
  • Indianapolis, Indiana
  • Open 7 days, Early hours, Evening hours
4.7
Rating
2,555
Reviews
Yes
Claimed
Yes
Website

About this provider in Indianapolis

With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offer

Pests handledmiceants
Praised forhelpfulprofessional

Rating breakdown from customer reviews

4.7

2,555 reviews

5
2,224
4
190
3
43
2
23
1
75

Customer reviews for Orkin

KL

Kaylee loveless

10mo ago

Honestly it had been an entire mess dealing with Orkin. We had paid in August to get our service which was the 1st visit. We paid the $134 for the 1st service. Shortly after paying he stated that he had run out of gas and that he would come out another day to finish the job. No worries. I called shortly after to see when the next date would be for someone to come out. The call center said she was not aware of that. That they would send someone out in September and they would treat my yard and it

Provider response

Hello Kaylee,<br>We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Being known for our great customer service it came as a surprise, and we would like to make things right. Please give us a call at (317) 746-7171 to determine how we can p

SB

Skyler Blanton

7mo ago

DO NOT USE ORKIN. THEY WILL TRY TO SCAM YOU. I had a terrible experience with Orkin, and I strongly advise anyone with a pest issue (mice) to avoid them. I found a mouse in my basement closet and noticed droppings around the first floor of my home. I contacted Orkin for an initial inspection, but the first red flag came when they told me they wouldn’t begin/complete the inspection until I signed up for a monthly payment plan for a full year of services. As a first-time homeowner, I was stresse

Provider response

Hi Skyler <br>Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (317) 746-7171 to speak with a customer care representative about your recent experience.<br><br>

AS

Alexa S

8mo ago

Signed a service agreement, no one showed up to the appointment. I was told I would be getting $75 off my initial inspection because or this. When the tech finally showed up two days later, we were then told that they can’t do the inspection because (according to one person) “we aren’t the homeowners” and then (by another person, the manager) because “ The person they sent out doesn’t do initial inspections and that’s not what we were signed up for” (see attached confirmation). So we received no

Provider response

Hi Alexa <br>I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Please reach out to us at (317) 746-7171 to discuss what occurred and how we might make it up to you.<br>

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Treatment and cost guides before you call

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