About this provider in Indianapolis
Moxie Pest Control provides trusted pest control services in Indianapolis, specializing in pest removal for ants, spiders, cockroaches, fleas, wasps scorpions, ticks, bed bugs, mice, rats, and more. We also offer termite inspections and targeted ant control. As a top-rated pest control company, we tailor our general…
Rating breakdown from customer reviews
4.6
1,634 reviews
Customer reviews for Moxie Pest Control
Becky Merida
Damien does a great job servicing our outer grounds on our property. He is courteous and answers my questions when asked. I give him a 5 rating. So sorry I misquoted the name of our fellow who did the actual job for us. He is DeAngelo.
Provider response
This review is music to our ears! Thank you :)
Nick Larkin
Jeremiah was on time, thorough, polite and addressed all my concerns. Give this man a raise or bonus or something!
Matthew Gertz
Rachel did our general pest control today and did an awesome job. She was very helpful and took good care of our home. Very thorough job!
Provider response
We're so glad you loved your service!
Mike Middlesworth
I’m Jesse did a fine job but we were not home at the time the work was done. So I can’t give any review either positive or negative.
Provider response
This review is music to our ears! Thank you :)
Brian Workman
She was very professional and friendly and explained the service upon its completion. Very nice young lady!
Provider response
We love providing 5-star worthy service! Thank you for the excellent review :)
Linda Jackson
She explained her findings very well.
Provider response
Thank you for choosing us to help keep your home protected!
Seth Damas
Gavin showed up right on time, explained exactly what he was going to do, and went right to work. He was polite, professional and knowledgeable about the products he was using. Easy 6 stars for customer service. 03-28-26 - Rachel did an amazing job.
Provider response
You're making our day with this review, Seth!
Brian VanCamp
On time, introduced himself, went straight to work and finished quickly. Thanx!
Provider response
Thanks for the 5 stars!
Kirsten Bridges
Performed all tasks, could have been more thorough, I was observing the work in back and work seemed rushed and places missed.
Provider response
We appreciate your thoughtful feedback, Kirsten! We've forwarded this to our team, and someone will be in touch shortly to address your concerns. We're looking forward to speaking with you! :)
Amy Merritt
Rachel was professional and thorough.
Provider response
This is making our day!
Lisa Hardey
Rachel was very attentive and polite . She took time to ask questions and to ensure that every concern was addressed !
Jerry Pace
Professional service, thank you Anthony!
Provider response
Thanks for letting us know :)
Joe Boes
Robert was great and very thorough! Highly recommend!
Provider response
Thank you for the great review!
Debi Megenhardt
Rachel was wonderful! Did her job quickly and efficiently. Highly recommend!
Provider response
We can't wait to keep up the great work!
David Endsley
Xander from Moxie explained everything in detail and did a great job.
Provider response
Thank you for your feedback! We can't wait to keep it up!
Jason Riddle
Good customer service
Provider response
We love providing 5-star worthy service! Thank you for the excellent review :)
Hartley Kidd
Inspection of attic due to need for mice control in attic. We also use Moxi for our yard and home pest control and are exceedingly pleased. The men who come are always efficient, thorough and friendly. No spiders, no bugs, no mice ! Yaaaay now all we need is our attic serviced and we’ll be set.
Provider response
Thanks for the 5 stars!
Angela Malone
My parents acquired the services of Moxie when a salesman approached their home stating they were trying to gain a presence in the area and were offering a special deal. My parents, both in mental decline, understood that they would get 3 months of service for $189. Moxie came one time to spray. The spray stained the house with blue steaks and Moxie keeps billing them. I sent a cancellation on behalf of my parents & my dad sent a cancellation email as well. I recently called Moxie to confirm the cancellation due to lack of finances and the mental decline. Moxie refused my cancellation and said we signed a contract and would send us to collections if my parents wouldn’t pay. I informed them that they do not have the resources to pay and were struggling to keep their home. Moxie didn’t care, and are holding us to the contract. Very disappointed with the rapport.
Provider response
Angela, this is concerning to hear and we sincerely apologize for any frustrations we've caused for you and your family. We'd like to address your concerns, so please give our office a call when you have a moment. We're looking forward to speaking with you and making things right.
Stevens CK
If I could give less than one star I would. They showed up pressured me into signing a contract. Then they showed up several times without product. They would show up when I tried to email and contact them and try to reschedule visits and they would show up anyways. They would have employees on personal phone calls I would try to talk to them to tell them what needed to be done through my cameras they would be on personal phone calls. I would not recommend this company at all do your research before you sign with them. I have them on cameras not doing their job. I sent them the videos and it was not enough they still charged me. Because I am locked into a contract. They have horrible customer service.
Provider response
Cindy, we sincerely apologize for any frustrations you've experienced with our service agreement and care of your home. We do see your account has been discontinued, but please give our office a call if we can further assist you.
Justin Broyles
This was a TERRIBLE experience. Do not buy their services. They sent a girl to my house door to door and she made the service sound like you can cancel at any time. I had to move for my job and I tried to call and cancel. They said I signed a contract and want me to pay nearly $500 to get out of it. That’s no way to do business. I’m in an apartment now and can’t utilize the service. They said they would suspend the agreement but then they keep sending people to the house to apply the application and try to charge me for it. These guys are not good business people and I would advise not using their services and they clearly aren’t reasonable and up front. Had I known, I was signing a contract, I wouldn’t have signed it. I don’t understand why they need people to make a commitment for any length of time to do business with them anyway. ADDING!! They are still trying to bill me for monthly services after they said they would suspend their services. These people are dishonest and not easy to do business with. Please do not use their services. This is a complete money grab. Again, any company that tricks you in to a contract is not worth doing business with. DONT USE!!!!!!!!!!!
Provider response
Justin, we sincerely apologize for any frustrations or misunderstandings that have occurred with your account details. We do see your account is in the process of being discontinued, but please give our office a call if we can further assist you.
Wendy Carlson
AVOID AT ALL COSTS! FEES QUOTED ARE NOT WHAT YOU PAY. Make sure you ask questions! Door to door sales. (CON) Advertising $99 a service. $169 is what they charged my card. Still have spiders and other pests. Sounded like he was tearing my siding off with the brush. Have him on Ring bearly spreading something in my yard. What a racket. Wanted to cancel service, was told it would be $400. I've had to spray myself around my house.
Provider response
Wendy, we sincerely apologize for any miscommunications that have occurred regarding our billing. We'd like to address your concerns, so please give our office a call when you have a moment. We're looking forward to speaking with you and improving your experience.
Gabriella Costilla
Honestly great service but very unforgiving contract. Sometimes you have someone that needs to leave the home quickly, get it sold, and then file for divorce after it gets sold. And maybe selling the house isn’t going as planned due to the economy we’re in so now there’s a huge financial stressor. The last thing anyone should have to worry about is getting contacted regularly to pay for the remaining charges plus a large cancellation fee with money you can’t spare. They give a little leeway with how much time you have to pay for it - but wait! They can only push it out so far until you have a hard deadline you can’t escape. Little tidbit about the actual service - general miscommunication between the initial salesperson and the teams that come out to service your home. Happens across all major companies that rely on sales, but make sure that if you’re promised certain services, you actually get them
Provider response
Gabriella, we sincerely apologize for any frustrations or miscommunications you've experienced with our service agreement. If we can do anything for you, please give our office a call. We're looking forward to speaking with you and addressing your concerns.
cari russell
Sales quoted one price, then contract stated another price that was almost $100 more. Was told that I could cancel services 30days prior to the service date and just now tried to cancel my account and was told that I would have a $300-400 penalty for early termination. This company is terrible with its sales and accounts management. I wouldn’t recommend this company to anyone.
Provider response
Cari, we sincerely apologize for any frustrations you've experienced with our service and appreciate you sharing your concerns. We're happy to see you've spoken with our office, but please let us know if we can do anything else for you. We're looking forward to improving your experience.
Lora Hofmann
We haven't been serviced for awhile and the same cobwebs have been on our porch since summer. I requested Mikhail to wait for me to get home at 3 to give him access to out buildings and interior of house. I received notice as I was pulling on our road that he had left. Service is never when we are home. I may have to locate a new provider.
Provider response
Lora, we sincerely apologize for any frustrations that have occurred regarding our de-webbing service. We're happy to see we've scheduled a free warranty service for you, but please let us know if we can do anything else. We're looking forward to improving your experience.
Shelly Stultz
Deceptive practices. Door to door salesman walked up on property promising a fee $199 for two treatments, ended up costing over $600 and still have bugs. Many attempts to cancel and still getting charged. Do not use this company.
Provider response
Shelly, we sincerely apologize for any miscommunications that have occurred regarding our service agreement. We do see your account has been discontinued, but please give our office a call if we can further assist you.
clint wetherill
STAY AWAY!! I signed a contract with Moxie and was excited to start service. So much I took off work to be there for the 1st treatment. After they got here, they said that they wouldnt do the work for the price the salesmen quoted. Keep in mind, the salesman was at my house. On top of everything, I cancelled my previous pest control company. Wish I had never listened to their salesmen.
Provider response
Clint, we'd like to get a better understanding of what's happened. Will you please give our office a call?
Jessica Jones
Predatory practice to get you to sign up, once signed up they never answer their phone, their website to utilize the rescheduling function is always experiencing an “error”. I have had to record my multiple texts, emails, calls that they never return to only be told “sorry we were in training” “sorry we had a high call volume” I truly am under the impression as this point they make it incredibly difficult for you to even reschedule so they can keep you in. Insane to think on what it will be like to try and cancel the agreement with them. I have no idea how they have high rating unless it’s people creating a review after initial service because yes, they are sooo great that first time!! Then they got you!! Thank god my town is now permit only so they can cannot be predatory on anymore people in our community !
Provider response
Jessica, we sincerely apologize for any frustrations you've experienced with our team and service. We'll be in touch with you soon to address your concerns.
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