Bug House Pest Control - Carrollton
Verified215 Bankhead Hwy, Carrollton, GA 30117
Open 5 days/week
About Bug House Pest Control - Carrollton
At Bug House Pest Control - Carrollton, we provide unparalleled quality in pest solutions and exceptional customer service, since 1993. Our experienced professionals are ready to tackle your pest problems. We offer a wide range of services, including pest control, insulation, and animal control. Protect your home or business from unwanted guests - contact us today and be pest-free!
Rating Breakdown
4.8
★★★★★154 reviews
Customer Reviews (28)
I highly recommend Bug House Pest Control. Very thorough & professional. Scott Lewis is AWESOME! Great company!
Response from Bug House Pest Control - Carrollton
John, thank you for recommending Bug House Pest Control! We take pride in our thorough and professional services. Your satisfaction is our priority, and we're delighted to hear that you had a great experience with us. We appreciate your support!
Scott Lewis is an excellent technician. He is prompt, courteous, and efficient. He takes his time and does not race through the job and he is thorough. We’ve been using Scott several years for treatment for carpenter bees, and he is excellent. Hard-working, honest, all around good employee.
Response from Bug House Pest Control - Carrollton
Thank you for taking the time to leave a review! We’re happy to hear that we were able to deliver an extraordinary experience, and we want to thank you for choosing the Mouse!
Great Experience! Scott was very nice, professional, took care of our ant infestation quickly. Will definitely be using them again!
Response from Bug House Pest Control - Carrollton
Thank you for taking the time to leave us five stars! We are happy to hear that we were able to deliver an extraordinary experience to you! Thanks for choosing Bug House!
I always have a good experience with Scott. He never has a problem doing the little extra things that he knows I like to have done and he's always willing to listen. I always feel like I received a thorough treatment.
Response from Bug House Pest Control - Carrollton
Kelly - Thank you for your kind words! We're so glad Scott's attention to detail and professionalism make every visit a great experience for you. We appreciate your trust in Bug House and look forward to continuing to serve you!
Scott is our technician, and I couldn’t be happier. He is very thorough and aims to make his customers happy! Would recommend him and Bug House to anyone.
Response from Bug House Pest Control - Carrollton
Thank you for taking the time to leave a review! We’re happy to hear that we were able to deliver an extraordinary experience, and we want to thank you for choosing the Mouse!
Scott showed up for our service within the window provided. He was kind, thorough, and knowledgeable, taking care to explain what he was doing and answer questions. The Bug House office staff is also friendly, proactive, and helpful.
Response from Bug House Pest Control - Carrollton
Hi Angelyn, Thank you for taking the time to leave us five stars! We are happy to hear that Scott delivered an extraordinary experience to you! Thanks for choosing the Mouse.
I would highly recommend Bughouse because of their great service with professionalism. Scott always does an awesome job . He is so nice and very thorough on explaining the service that he provides. He always take his time and gets all area that are needed. The office staff are very nice and always available whenever needed. Wish there stars were more then five because you guys deserve so many more. I referred my daughter to you guys and she is so happy with the service as well. Scott Lewis is the best. He provides his service and is always pleasant and nice.
Response from Bug House Pest Control - Carrollton
Thank you for your kind words, Virginia! At Bug House Pest Control, we’re grateful for teammates like Scott who deliver outstanding service and ensure our customers are always satisfied. We appreciate your support and look forward to continue serving you for years to come!
Scott Lewis did a great job! He sprayed around the perimeter of the house and just went above and beyond. An extra plus is he was on time
Scott Lewis is who you want for your pest control! He talked with me at length through so many options and was so patient explaining the packages! He placed indoor traps and took special care of all my problem areas for me! 10/10 recommend.
Response from Bug House Pest Control - Carrollton
Thank you for taking the time to leave us a positive review. We are grateful for our extraordinary teammates who treat our customers like family. Thanks!
Scott was the best experience I have with a pest control. He explained everything he was going to do and made sure I understood what he was doing. Very efficient- very friendly - highly respectful- highly recommend him to do the job!!
We have been very pleased with our experience. They're fast to get you on the schedule and very easy to work with. Scott is very, very thorough and very personable and easy to communicate with as far as specific concerns. Would definitely recommend!
Scott Lewis is one of the best! Always asks if there is any issues and will tell me if he sees anything additional that would need to be treated. Very professional and extremely nice! Gets the job done everytime to where we don’t see bugs.
Response from Bug House Pest Control - Carrollton
Whitney - thank you so much for taking the time to leave such a kind review of Bug House Pest Control! We are grateful Scott Lewis provided you with friendly and professional service and will be sure to pass along your positive feedback. Thank you for your business!<br>
Scott Lewis came to service our home and he did a great job. Very thorough and attentive to all my concerns. Very professional and polite.
Scott is so professional!! You always has a pleasant smile and kind words. Just a pleasure.
They always do a great job. Bought a 140 year old house with bug problems, they have done a great job keeping them away for the last couple years. Scott Lewis was my tech.
Scott Lewis is a real pro. He knows his stuff and always asks if we have any areas that need special attention. He is personable and friendly but doesn’t get in the way. I have had other pest control companies ask for our business but Scott and Bug House do such a good job, I do not have any reason to switch. I recommend them fully and without hesitation.
Scott was professional, punctual, and so nice!
Scott Lewis is our bug guy he does a great job each time he comes out. He also shared information that is helpful. Thank you Scott
Scott is amazing!!!! He took his time to explain everything to me. He did a very thorough job and said that he will come back if we had any issues. We are very happy with the service that we received, and we will definitely recommend Bughouse pest control!!!!
Great service! Very friendly and so helpful! Scott Lewis is the best!
Response from Bug House Pest Control - Carrollton
Travis, We appreciate your feedback and sincerely apologize for the experience you had with our pest control services. It's disheartening to learn that we did not meet your expectations, and we take your concerns very seriously.<br><br>To better understand the specific issues you encountered, could you please provide more details about the service visit? Your insights will help us identify areas for improvement and ensure that such situations are addressed promptly.<br><br>We are committed to resolving this matter and would appreciate the opportunity to discuss it further with you. Please feel reach out to me directly at: billy@bughousepestcontrol.com.
Horrible company to do business with we originally set up service after the real estate company I work for has been recommending them for years After the $600 initial set up fee we were paying $50 a month for a couple of months we were still having problems with spiders and my Center house, and every time they came out to spray and not only that the termite service was supposed to be done quarterly and they only came out once in one year to check the termite stations and then after reporting this, we to a different pest control company and after we went with another company, they sent us a bill for $100 saying it was past due and not only that when they came to pick up the termite them up broke three out of the eight lids so I cannot use them anymore for anything and they came out unannounced. Please do not do business with this company.
Response from Bug House Pest Control - Carrollton
We are genuinely sorry to learn about your recent encounter with our company. We value all customer feedback. To understand your experience better and work towards a resolution, please email us at billy@bughousepestcontrol.com and let us know the best way to reach you.
When we first started using bughouse 2 years ago the technician Bobby was amazing. He went above and beyond to make sure our home was protected. Since Bobby left we have gotten nothing but horrible technicians. Jacob on two separate occasions came out and both times he didn't do the service but we were charged like he did so. The lady at the office when I called to complain was very rude and unprofessional. I do not recommend this place at all unless you want to pay for a service and not receive the product or want to be treated like garbage.
They come out within 24 hours to take care of ur problem...
Response from Bug House Pest Control - Carrollton
Danielle, we are glad to see our Carrollton office was able to have such a<br>quick turn around time. We strive to provide a 5 star service, and we value any feedback you would be willing to provide so that we can improve customer experience.<br><br>The Staff at Bug House Pest Control
In and out in under 5 minutes, who does business like that.. Bye Bug House..
Response from Bug House Pest Control - Carrollton
Nicole, we are very sorry you had a negative experience with Bug House. We would love to resolve any issues you might have, and make your experience with us a better one. If you wouldn't mind emailing us: bhpcsyrup@gmail.com, one of our customer service specialists can assist you.<br>The staff at Bug House Pest Control
Response from Bug House Pest Control - Carrollton
Lashaunda, we are so sorry you had a less than satisfactory experience with Bug House. If you could shoot us an email at BHPCSYRUP@gmail.com with your address and telephone number, I would be happy to help correct the issue.<br>The staff at Bug House Pest Control
Response from Bug House Pest Control - Carrollton
Oh no! Kelley we are sad that you had a terrible experience with Bug House. We would like to reach out to get your feedback, and hopefully resolve this problem for you. If you could send us an email, we would be happy to help. BHPCSYRUP@gmail.com<br><br>The staff at Bug House Pest Control
Contact Information
Phone
+1770-629-9439Address
215 Bankhead Hwy, Carrollton, GA 30117
Website
bughousepestcontrol.comHours
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