About this provider in St. Augustine
InnoTech Pest Management, Inc. is a professional and efficient pest control company in St. Augustine, FL offering both residential and commercial pest control services. We offer bed bug, rodent, mosquito, termite and wildlife control. Our entomologist-trained, state-certified pest control technicians are experts in…
Rating breakdown from customer reviews
5
65 reviews
Customer reviews for Innotech Pest Management, Inc.
Jojo
Dawson from innotech was here performing service to my home. He is always a pleasure to have here. Such an awesome young man. He doesn't rush or take shortcuts. Always professional and polite.
Provider response
Thank you for choosing InnoTech Pest, recognizing Dawson's thorough efforts, attention to detail and high-level of professionalism! We are beyond grateful to have Dawson on our team as we feel that he is truly a member of our family! We look forward to continuing to service you and appreciate your taking time to share your experience with others! Best Regards, Josh and the entire InnoTech Pest Team.
RVA 5.0
Allen always does a great job and is always so polite, professional, and personable! He’s a true pleasure!
Provider response
Thank you so much for your kind words! We’re delighted to hear Allen continues to provide such polite, professional, and personable service. He truly cares about our customers, and we’re lucky to have him on the InnoTech Pest Management team. We appreciate your support and look forward to continuing to serve you!<br>
Kaitlyn Pontrelli
From the intake call to service provided and follow up-5 stars! Allen was professional, patient, and knowledgeable with the service today. Would definitely recommend Innotech. They also have different types of products including organic ones which are great if you have kids or a vegetable garden close to the problem area. Would definitely recommend!
Provider response
Hey Kaitlyn, Thanks so much for your awesome review of Allen and our team! We also appreciate your sharing our organic and least-toxic options with other prospective customers. We have families too and protecting the safety of families, children and pets is always a top-priority. Our foundation is rooted in education as our co-founder Dr. Richard Kramer holds a Phd in entomology from UF and as a result, our team is well-versed in solving tough pest problems with minimal use of pesticides. Thanks again for the shout-outs and we look forward to seeing you soon! Best Regards, James Young and the InnoTech Pest Team
Melanie Wojak
I've been a customer for a few years now. Dawson does an excellent job and with good communication. He is always very polite and professional.
Provider response
Hi Melanie, <br><br>Thank you for you for being our customer for these past few years and for specifically recognizing Dawson, his expertise and fantastic communication. We know that being subject-matter experts as well as proficient communicators makes a huge impact on our customers as well as the positive results related to pest problems. We look forward to seeing you for years to come! All the Best, James and the InnoTech Pest crew.
Lee Stearns
Did an excellent job
Provider response
Hey Lee, Thanks so much for your 5-Star review! We greatly appreciate your taking time to share your excellent experience. We look forward to seeing you soon!
Philip Martin
The specialist (Allen) was very knowledgeable and knew what my issue was within minutes of arriving
Provider response
Phillip, Thanks so much for your awesome 5-Star Google Review! We love that you recognized Allen's technical competence and expertise in diagnosing pest problems. Our co-founder Dr. Richard Kramer is a Board Certified Entomologist (degrees earned at UF) and holds regular training meetings with our team, hence, our focus on pest identification, habits and control methods. Thanks so much for sharing your feedback with others and we look forward to seeing you again soon! Best, Josh and the InnoTech Pest Team
Marie Collins
As always Allen is always professional does. Thorough job. I love that he explains his findings and is patient helping me to understand. He is the best and knows his job well. Consistent over the years and I look forward to his service visits. I have not had any major issues with pests since switching to this company.
Provider response
Good Afternoon Marie, Thank you for your kind words, compliments re: Allen's high-caliber of service and for sharing with others. We agree that he's among our very best and he is one of those guys that can literally do anything. He takes so much pride in his work as well as pleasing customers. Thanks for your trust and for being our customer!
Marcelino Bernardone
Did a fantastic job! Marco is awesome! Highly recommend him.
Provider response
Marcelino, Thank you for recommending Marco. We agree that he's awesome! We absolutely love that you've taken the time to share your terrific feedback with other prospective customers. Thanks for being our customer and we look forward to taking care of you moving forward. <br>Best Regards, Josh and the entire team.
michael demetriou
Justin did a great job.
Provider response
Michael, thanks so much for taking a few minutes to review our company and specifically Allen. As you indicated, Allen is a huge part of our team and he brings it every day! We look forward to seeing you soon.
Susan Jacobus
Today, I had the pleasure of yet another super polite young man/ tech from Innotech Pest. Kudos to "Allen", He has been here before and each time this young man wants to make sure you are completely satisfied and he did an excellent job, with attention to the details. I can see the company has integrity in all that it does. Thank you Innotech Pest Management and thanks Allen. Happy & safe 5th of July celebration.
Provider response
Hi Susan, Thank you for such a glowing review of Allen, his candor as an individual and for recognizing his passion and expertise. We are so fortunate to have Allen on the team--he's truly one of those individuals who can do and has done virtually every job in the company. We love that you saw this translate in his effort to resolve your pest concerns. Thank you for your trust and confidence in our company and we look forward to seeing you soon! Best, Josh and the entire InnoTech Pest Team!
Chef Taylor
I love this company and it's personal. They are always attentive and professional. They set the bar. Dawson is one of their lead technicians and he's so willing to educate you on whatever you're situation is. The owner is amazing as well & now I will only use them.
Provider response
Thank you so much for the kind words and for being such a loyal part of our Innotech family!<br><br>At Innotech Pest Management, we truly value long-term relationships, and it means a great deal to us that we’ve had the privilege of working with you and your parents’ homes over the years. Providing attentive, professional, and personal service across generations is exactly what we strive for, and we’re honored by your trust.<br><br>Thank you for recognizing our team and for allowing us to care for your family’s homes. We look forward to continuing to serve you and your family!
Aaron Semmens
Allen was great. Very professional and informative.
Provider response
Hey Aaron, Thanks so much for your awesome 5-Star review re: Allen's high level of service. Allen brings it every day and we're most appreciative of your recognizing his strengths. We also appreciate your business and look forward to seeing you soon! Josh and the InnoTech Pest Team
Michelle Mirka
Justin was great to work with Very helpful and explained everything.
Provider response
Hey Michelle, Thanks so much for recognizing Justin and sharing your excellent feedback with others! Justin is a super technician and a super human! We appreciate your recognizing his level of professionalism and we look forward to seeing you soon. Best, Josh and the entire InnoTech Pest crew!
Dee Smith
He is exceptional in his job, listens to Concerns and addresses.
Provider response
Hello Dee and thank you for your kind words and trusting us with your homes care! Justin is an awesome Customer Success Technician and works diligently with our customers. Our team prides itself on delivering excellent service results while making sure to effectively communicate throughout every step of the process. We appreciate you being a loyal customer of 4 years and we look forward to working with you in the future!
Serena Nelson
Mark was very knowledgeable & personable!
Provider response
Hi Serena, Thanks for sharing your feedback and 5-Star review re: Marco. He's one of the newest additions to our team and we love that he's here! He brings a ton of experience and knowledge to the table and makes us a better company. We look forward to seeing you soon! Best, Josh and the InnoTech Pest Team.
Tim Williams
Been using this company for a couple of years now. They are very responsive and explain bug stuff well. Their tech Dawson is pretty awesome.
Provider response
Hey Tim, Thanks for your feedback re: Dawson being pretty awesome. He definitely is! We've got a lot of diamonds in the rough and he's definitely one of them! Dawson has been with our organization for a number of years now and there's about nothing this guy can't handle! Thanks for being our customer and sharing your thoughts with others! Regards, James Young and the InnoTech Pest team.
The Prepared Press
Allen and his team (James, Dawson, and Marco) with Innotech Pest Management did an excellent job. They were extremely polite, very respectful, and thorough with their inspections and interactions. 5/5 stars! ⭐️⭐️⭐️⭐️⭐️
Provider response
Thanks so much for your awesome review of our team! We love the multi-shout-out to James, Dawson and Marco! Thanks for your trust in assisting you with your pest-related concerns. We look forward to seeing you in the near future and sincerely appreciate your taking time to share your thoughts with others. Best Regards, James & the InnoTech Pest Team
Victor Torres
Innotech provides great service. Allen, provided plenty of notice prior to arriving to complete the service. Thank you Allen!
Provider response
Hey Victor! Thanks for the shout-out recognizing Allen for doing an outstanding job! As our focus has always been on top-notch service and quality, we pride ourselves on calling or texting ahead of arrival--and setting plenty of time aside to complete each job. Thank you for taking time to share your feedback with others. We look forward to seeing you soon! Kind Regards, James Young and the InnoTech Pest Team
Amanda Judd
Justin is reliable and professional. Great service!
Provider response
Hey Amanda! Thanks for your review and recognizing our "great service" and professionalism of Allen! We appreciate the opportunity to take care of you and your pest related issues and we also appreciate your taking time to share your experiences with others! We look forward to seeing you soon! James and the InnoTech Pest Team
King Family
Innotech provides excellent customer service in the field. We have been fortunate to have Allen on all of our service calls and are grateful. Leaving our previous pest control services who not only over charged us but over-treated our home was the right move for our family.
Provider response
Thank you so much for your thoughtful review and for trusting Innotech with your home! We’re thrilled to hear that Allen has consistently provided excellent service and care during each visit. At Innotech, we take great pride in delivering effective pest control solutions while also taking our environmental stewardship seriously. Our goal is always to treat responsibly — using only what’s needed to protect your home, family, and the environment. We truly appreciate your support and are grateful to have your family as part of the Innotech community!<br>
Ana Salas
My experience with Innotech Pest has been really really good, supreme. Super quick responses, helpful, professional, reasonable prices, INCREDIBLE customer service, reliable, they are available when you need them. You won’t find a better option. James is THE BEST!!!
Provider response
Hey Ana! Your review was just awesome! So many shout-outs and accolades--we couldn't ask for more! Thank you for recognizing one of our founders and Principals, James. He's a workhorse, a beast and great at people and problem solving! Thanks for your business, your trust and we look forward to seeing you soon! Best, Josh and the InnoTech Pest Team
Impostor Consulting
Allen was incredible! Not only was he knowledgeable, he took the time to make me sure all my needs were addressed. I didn't feel like just another stop. Highly recommend for a tech who will get the job done right the first time.
Provider response
Thank you for the amazing review! We’re so happy to hear Allen made such a positive impression. Providing knowledgeable, attentive service and making sure every customer feels heard and valued is exactly what we strive for at Innotech. We’ll be sure to share your kind words with Allen. Thank you for your recommendation and for trusting us to get the job done right the first time!<br>
Susan Jacobus
Innotech Pest Management, KUDOS to Justin Figueiredo. This young man was extremely polite & very knowledgeable. No doubt, he is a huge asset to your company. He made me think about the innovations in "Insect control". And in Florida, Pest control is a must.Thank you.
Provider response
Hey Susan, Thanks so much for your HUGE shout-out recognizing Justin's work ethic, subject matter expertise and candor. He's a superstar and we're thrilled to have Justin on the team. We value our techs tremendously as a small, family and Ret. US Army-entomologist owned company! Thanks for taking time to share your thoughts with others. We look forward to seeing you soon! Josh Kramer and the InnoTech Pest Team.
Jennie Adams
Justin was great! Took care of my any problem
Provider response
Thank you for the great review! We’re so glad to hear Justin was able to take care of your ant problem and provide excellent service. We appreciate your support and thank you for choosing us! Please reach out to us if you have any other issues!~ Innotech Team….<br>
Brian Murray
Allen came by today for the pest prevention and treatment. He was thorough and attentive to all the issues we had. He is also very knowledgeable and personable.
Provider response
Hey Brian, Thanks so much for taking time to recognize Allen and his outstanding level of service! We sincerely appreciate your business and taking time to share your experience with others! Best, Josh and the InnoTech Pest Team
Clori St. Paul
I had a great experience with my pest control technician, Justin. He's beenp incredibly helpful, communicative, and made sure I understood everything they were doing throughout the process. He always goes above and beyond to handle every issue thoroughly. I could tell he genuinely cares about doing a great job. I definitely recommend!
Provider response
Hey Clori, Thanks so much for your review of InnoTech Pest and especially Justin. We love the fact that you recognized him as "helpful, communicative and going above and beyond." We are truly honored to have Justin on our team and we sincerely appreciate your sharing your experiences with him. We look forward to seeing you in the near future! Best, Josh and the InnoTech Pest Team
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