Critter Control

The critter control team starting with Kaitlyn, then Jessie and Viven has been great to rid my iguana problem. Rudy on the monthly service also is the best!

Melanie does a great job servicing my home. She comes in and remembers the services required including where to place the traps and spray.

⭐⭐⭐⭐⭐ Viven has been fantastic throughout the follow-up process after our attic remediation for a rodent issue we were dealing with. We originally contacted Critter Control due to signs of animal activity in the attic, including smell and potential contamination concerns, and Viven has been instrumental in making sure everything was properly addressed and monitored afterward. He has been consistently professional, punctual, and thorough with each inspection. He takes the time to explain what he’s checking, answers questions clearly, and gives us confidence that everything is progressing as it should. It’s clear he takes pride in his work and genuinely cares about his customers. Great communication, attention to detail, and excellent customer service. We really appreciate all of his help and highly recommend Viven and the Critter Control team.

Vivan has been very helpful

I’m soooo disappointed they scam me they said they will take off the house of the Bees in my balcony and they charge me 1200$!!!!! Ana they just keep coming to spray and they didn’t take anything Any company heard about how much I paid they got shocked very bad I never recommended this company there’s better service with muuuuuch better price !!

My follow-up appointment got messed up. The technician was supposed to come by and check the traps, but he never showed up. When I called the office, they told me the follow-up appointment was never even added to the technician’s calendar. I had to schedule another appointment for next Monday, which means we now have to rearrange our schedules so someone can stay home. It’s not the end of the world, but it’s also something that should have been very easy to prevent. Messing up such a basic thing is honestly unbelievable.

Absolutely great and professional service. Technician went overboard to help my disabled sister in dealing with invasive raccoons inn her attic. Provided frequent and updated status throughput a successful elimination.

Service is always timely and thorough. Our rep is irreplaceable always very pleasant.

Very informative when I called for a quote & reasonably priced. Thanks for getting the raccoon out of my garage!

Critter Control is staying with my rodent issue and is intent on helping me deal with some fairly smart and tenacious animals. Service technician Mr Coney is friendly and hard-working and certainly willing to get his hands dirty to ferret out the problem.

Bill the manager worked hard to get a tech. Adell came today did a good job. They were both good. Other than that the company is a disaster. When they came out the first time the techs did a horrible job leaving open spaces galore.i called Critter to come out and they never came out. Bill the manager finally got my case and it took him a week and a half to get someone out here. Finally he got Adell who came out and did a good job. I hired Eric critter regulator the day before because no one was coming out.and he did a good job. When Bill called me to say he had a tech for Friday I told Eric to leave the rest for Adell. I was charged by critter control $1500 up front for work that was a disaster. I want a refund and I will not stop fighting this scam they put on me. If it wasn't for Northwest exterminator who Stephen set traps removed dead ones set traps again I would have to move out of my home. Critter never set one trap, never came out and never honored the $1500 I paid them. Bill, Adell, Stephen Northwest & Eric critter regulators help me from going to the hospital because the stress was making me very ill.

Called at 8:15 am 3 hours after they said you need to sign the form 2 hours after a guy came just to get payment After that NOTHING

Our 1st experience so far & in my opinion due to the technician tardiness has been horrible. The lateness & delay without a courtesy call is unprofessional & unacceptable customer service! I hope to get some resolve today after making 3 calls to complain for our 8-10am window not being honored! The service technician named Britton, who was suppose to call 30 min. prior to showing up & show up for the job has not come through yet & it's 12:09 pm! There is NO excuse, everyone has cell phone access to simply make a call! I would NOT recommend this company!

It’s rare that I leave a low rating. I’m usually the first to rave when great service is delivered. Unfortunately, this was not one of those experiences. If it weren’t for the kind technicians who did their best to help us, I would’ve given the company one star. We hired the service due to a raccoon problem. They were getting in through our side gate. The salesperson advised that a monthly service was required — no problem — and then quoted us $700 for one week of service, plus $79 for gel. We agreed and signed on a Thursday. The first appointment to set traps was a no-show, and the salesperson was suddenly unavailable. The technicians didn’t arrive until Monday. Once service began, I learned it only covered five weekdays, not a full week as implied. Still, we cooperated. The technician came daily, and we caught one raccoon. The warranty week went smoothly. However, the gel never worked — we continued to have raccoon activity every single night for the next seven weeks. The office promised a call to discuss reapplication, but no one ever followed up. Now, as I try to cancel, I’m told the cancellation policy “varies by case” and must be approved by management. Recommendation: Call the office directly and confirm every detail before signing. We were hopeful this company would solve our problem, but instead, it’s created an even bigger one. We were going to transfer our pest control over to them but glad we waited. Videos are just a handful of incidents.

Great service! John is always a pleasure to work with. Very communicative throughout the entire process!

Lucas is my service representative that services the rodent bait traps. I love this gentleman's service because he texts me when he is scheduled to come by the house, then texts me when he 20-25 minutes away and then again at arrival so I can go over the bait stations with him. Lucas answers any questions I may have. He is polite and professional. A great asset for Critter Control and service representative to his customers, He knows Custer service and delivers exceptionally. Thank you Lucas and Kudos!

The service we received was exceptional, from the exterior sealing to follow up after service.... the best. Wildlife person who worked sealing our location was knowledgeable and thorough... not to mention very friendly and easy to communicate with.

A big shout out to Caitlin, Andell and Ariel who have a been so informative, professional, knowledgeable and eager to provide great service with a smile! Thank you all for your time and skills.

Bill is an exceptional service manager who is knowledgeable, professional, easy to talk with and detail oriented. Bill explained how "Critter Control" would work to humanly catch a nuisance racoon roaming the neighborhood. Thank you Bill!

Very professional and flexible with their schedules. Recommend Lucas a lot!

$800 for four nights of two traps seems expensive. We were in a hurry because we were fed up with raccoons. They only caught one raccoon and two opossums. Compare prices before choosing Critter Control. Critter Control pointed out one torn soffit vent and they wanted to do an extraction even though there was no evidence of animals in my attic. Another company fixed the second floor soffit for $150, hundreds of dollars less than I was quoted from Critter Control.

After noticing my raised garden beds and yard were torn up I found Critter Control online. I called and they scheduled Caitlyn to come out the following day. Caitlyn was very friendly and able to spot the culprit’s paw prints on my fire pit cover. She gave us our options and we decided to try trapping whatever it was. She set up for Andell to come out the next day to set up the two traps in the back yard. Andell was also very friendly and helpful. He texts when he is on his way and makes sure to let me know when he has arrived. So far it is day 3 and there have been 2 raccoons and an opossum that he has been able to take from my yard. I would highly recommend Critter Control to anybody who needs their yard animal free.

Lucas is a great service technician. He truly cares about helping.I recommend him highly.

I had a really bad experience with Critter Control. 7 months ago I purchased a home in Oakland Park, and found out there were rat problems. I contacted Critter Control to request assistance. They charged me almost $3k, and falsely claimed that they did the required work. I inspected the property and provided photos and videos to the contrary. The manager basically argued with me and refused to take ownership of the issue. He only became interested when I posted a poor review and contacted the BBB. They then refunded my money, admitted the failure and asked me to remove the reviews in exchange for the refund. I did not post after this but I am at the end of my patience. Despite cancelling the contract, 6 months later I still get their employees calling to say they are coming by. This company is an absolute fraud - proven when I brought in 2 other pest control companies and they walked me around the house to show the failures. Critter Control will steal your money and not solve your problem. Try a company like Blackout Pest.

I had a mama raccoon and her babies in my attic. Critter company was efficient and effective. I am grateful to Andell who shared with me the process, his ETA, and for his experience, knowledge and overall professionalism, friendliness , and courteousness, also, for capturing the mama and completing the job satisfactorily, and with excellent expertise and experience . In addition, David was another technician who provided excellent service. A satisfied customer .

Very professional and worked in a timely manner. Highly recommend.

The technicians did an amazing job. The area where they worked was not easily accessible but they improvised and got the work done. More than satisfied.

Jay, my service technician was excellent. He was able to capture and remove two snakes on the initial visit. And then sprayed deterrant around the permiter of the house and within the screen porch where the snakes breached. Fingers crossed it's the last we'll see of any more snakes.