About this provider in Pensacola
Book your free inspection today! Pensacola’s top pest control and termite experts, Massey Services, offer a No-Nonsense, Money-Back Guarantee trusted by over 1 million customers. Voted the #1 best pest control company, we provide services including pest control, exterminator, termite treatment, bed
Rating breakdown from customer reviews
4.5
218 reviews
Customer reviews for Massey Services Pest Control
Sherry M.
I was initially pretty frustrated because my Termite inspection appointment was mixed up and I was told it was scheduled for the wrong day. Also I was to have the inside and outside inspection done on the same day. That is a different technician. So that would be the next day, taking up one more day for this inspection. But Mark my inspector who helped me out was really kind and understanding. He totally calmed me down and made the rest of the inspection go smoothly. He did a thorough check an
Provider response
We are overjoyed to hear Mark provided excellent termite inspection service, Sherry! We appreciate your understanding regarding the scheduling mix-up.<br><br>Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspe
Todd Bagley
Update provided on 02/05/2026 On February 5, 2026, Kyle did our quarterly pest control service for the inside/outside of our house. Kyle is amazing! He is friendly, caring, knowledgeable, and professional. This is his second time providing our pest control service and we continue to be happy with him. His personality and passion for helping people is a plus! From November 2024 to August 2025, Matt from Massey Services completed our quarterly pest control service. Matt did an amazing job sprayi
Provider response
Thank you for your wonderful feedback, Todd! We appreciate your recognition of our team.<br><br>Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing
Ryan Meester
Poor consistency, multiple times we have made appointments and adjusted our schedules to accommodate only for them to no-show. Call in and find out there is no record of appointments. We have dealt with multiple new managers and several occasions a technician has told us "they will be our tech from now on", and it will be their only visit before it becomes someone new. We have had good experiences with some technicians, but we make appointments for a reason, and this experience has been prett
Provider response
Good morning, Ryan<br><br>Thank you for bringing this to our attention. We truly apologize for the inconvenience and frustration you've experienced with the scheduling and communication related to your service. This is certainly not the level of service we aim to provide. <br><br>Upon review of your
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