About this provider in Denver
We are a local, family owned & operated pest control company serving Sedalia, Colorado and the surrounding Denver Metro area. Whether you've got insects, rodents, or wildlife - we can help! Our goal is to bring you peace of mind through the quality solutions we provide. We offer the following pest control services in…
Rating breakdown from customer reviews
4.9
569 reviews
Customer reviews for Whitmore Pest & Wildlife Control of Denver
Gail Garcia
Excellent service. He checked the interior and exterior boxes and answered my questions. Very polite. Offered to put shoe covers on before entering my home.
Provider response
Gail, thanks for the 5 stars! We appreciate your support and are here whenever you need us.
Jane
Jon was very polite, thorough and wise. We appreciate him and Whitmore.
Provider response
Thanks for your support and kind words, Jane! It means the world to us to know we’ve made a positive impression.
Silvia Martinez
Keller and Mark were friendly and professional. They answered all my concerns professionally.
Provider response
We’re so glad you had a great experience, Silvia. We appreciate your trust in our team.
Joshua Sawicki
Prompt, friendly, professional.
Provider response
Joshua, it means a lot that you took the time to leave this review. We value your trust and will continue to work hard to exceed your expectations.
Krista Gay
JC is always amazing! Prompt and courteous!
Provider response
Thanks for choosing us, Krista. We look forward to helping again.
crys w
They showed up 4 days after I called them to do an inspection. We are on the list to be repaired.
Provider response
We’re grateful for your support, crys. It's always a pleasure working with customers like you.
phil romero
Robert always does a great job
Provider response
We appreciate the love, phil! Thanks for the review.
Ben
Brandon was kind, professional, and did a great job!
Provider response
Ben, thank you for your generous review. We’re committed to offering reliable and professional service every time.
Kevin Smith
Brandon shifted his schedule to accommodate mine, and was super quick and efficient. Super easy to work with.
Provider response
We’re so grateful for your review, Kevin! It’s wonderful to know you’re happy with the work we’ve done.
Bormir Beor
Brandon did a nice job checking all the vole "feeder" boxes. There was only one box that had a any sign of vole feeding. This is quite an improvement over what we saw last year. It looks like the Whitmore vole control program has been quite successful. I would highly recommend Whitmore for pest control.
Provider response
Thank you for choosing our services for your vole infestation. We are delighted to hear that you found Keith to be professional and informative. We take pride in being a reputable locally owned business, and we're grateful for your support.
Kim Smith
John was very professional, knowledgeable, and thorough! We have an excellent plan for mitigating rodent activity. Thank you!
Provider response
We appreciate the positive review, Kim. If you need scheduling assistance or have questions, our team is here.
Karen Krause
Brandon was quick and courteous.
Provider response
Thank you, Karen! We truly appreciate your business and look forward to working with you again.
Julie Armijo
I had some questions and Keller came out and answered them well and thorough. I have been a client for a long time and I will continue to use them for the years to come.
Provider response
Thank you so much for the 5-star review, Julie. We’re grateful for your support and thrilled that you’re happy with our service.
James Kamm
Our pest control tech Brandon has been amazing. He'll go the extra mile to take good care of us. Spraying all areas where we request. We've never had better service and he always answers our emails, questions, and inquiries. Thank you Brandon and Whitmore Pest Control!
Provider response
We appreciate your thoughtful feedback, James. It’s always a pleasure to work with customers like you!
Joan Theis
Brandon would not remove his headphones and was very rude.
Provider response
Thank you for your updated review, and I’m truly sorry to hear about your disappointment with your recent service. We pride ourselves on providing excellent care and attention, and it’s concerning to hear that you felt Brandon did not meet your expectations.<br><br>Regarding the scope of the service, I understand your frustration about the outside-only treatment. We always aim to provide clear communication about what each service includes, but if there was any confusion, I sincerely apologize for that.<br><br>We value your feedback and would love the opportunity to address your concerns directly. Please don’t hesitate to reach out to us at our office and ask for our Office Manager, or email us at info@whitmorepestcontrol.com and we will make every effort to ensure you’re satisfied with the outcome moving forward.<br><br>Thank you for bringing this to our attention, and we hope to have the chance to improve your experience with us.
Luke Manhattan
Called up was told to hold, I said that’s fine, hung up on me, called back no answer. Fastest way to lose business. Avoid.
Provider response
Thank you for your feedback, and I’m genuinely sorry to hear about your experience. We take all customer interactions seriously, and I sincerely apologize if you were left feeling frustrated or neglected during your call. Unfortunately, I was unable to find any record of your call in our system, which makes it difficult for me to directly address the issue or follow up with you personally.<br><br>We strive to provide excellent service, and it's disappointing to hear that we missed the mark in this instance. Please feel free to reach out to me directly atinfo@whitmorepestcontrol.com, and I would be happy to assist you further and make this right. We value your business and hope to have the chance to serve you better in the future.
Pam Enright
We don’t feel like the mice are decreasing. We were under the impression that they would eventually go away.
Provider response
Thank you for sharing your feedback. I’m sorry to hear that you’re not seeing the results you expected yet. Rodent control can sometimes take time, depending on the extent of the issue and other factors like the environment or access points. While we work to eliminate the problem, it’s important to note that complete eradication may take a little while to fully resolve.<br><br>We are committed to helping you address this issue and would be happy to re-evaluate the situation to see if any adjustments or additional steps are necessary. Please feel free to reach out to us directly at info@whitmorepestcontrol.com so we can discuss how we can best continue supporting you.
Laura Stessman
I ended up cancelling my appointment the morning of because I had a huge emergency electrical problem at my house and had several utility trucks working on it early that morning, digging a 6-ft hole to get to wires, etc. It was a mess. Little did I know, Whitmore has a cancellation policy where they charge for cancellations within 24 hrs. This wasn’t explained when I made the appt or when I cancelled. They sent a confirmation text with a link that showed the policy. Never mentioned to look at it. And why would I? Appt was confirmed. And they didn’t mention it when I cancelled. They just sent me a bill. I emailed explaining the problem and they said they were sorry to hear about it but I still owe the cancellation fee. I will pay it, because I owe it. But they will NEVER get business from us or anyone we know because of the way they handled it. Shame on you, Whitmore, for not being upfront about your policy. I hope that unnecessarily burning bridges is a strategy that works for you.
Provider response
Hi Laura, thank you for taking the time to share your feedback. I’m one of the owners here, and I’m disappointed to hear that your experience didn’t reflect the level of service we’ve delivered for thousands of customers over the years.<br><br>While we always try to communicate key details during scheduling, like many service companies we also provide a Terms of Service document at booking so customers don’t have to sit through a lengthy call covering every detail. Part of those terms includes a cancellation fee, which exists because last-minute cancellations leave our inspectors with time they cannot recover.<br><br>That said, our policy is to waive the cancellation fee when an appointment is rescheduled, and after reviewing the account correspondence I see that we did extend the offer to waive the fee if you wished to reschedule and place a card on file. To ensure there’s no lingering frustration, I’ve gone ahead and voided the invoice entirely.<br><br>With everything you were dealing with regarding the electrical issue, I’m sorry this added additional stress to your day. Our goal is that once a customer calls us for help with a pest or wildlife concern, they can rest easy knowing they’ve reached the right company to expertly solve the situation. We will use your feedback to continue improving how we communicate and serve our customers.
Kate Kane
No one has shown up for the scheduled time inspection, but I received an invoice for their service. Not acceptable.
Provider response
Thanks for your continued confidence in us, Kate. We look forward to being your go-to team for years to come.
J F
Ineffective and unresponsive. Would not recommend a company that can't be relied on to follow-up on the weekends. Left multiple messages, no follow-up. Have their subscription service and it's proven to be a waste of money.
Provider response
Thank you for your feedback. As a family-owned and operated company (and one of the owners), I completely agree that being able to talk to someone when you need help is important. It’s an area we’ve identified for improvement, and we’re actively implementing changes to enhance our responsiveness outside regular hours—so thank you for highlighting that.<br><br>I reviewed your account and see that we followed up first thing Monday, moved your appointment up, and have already been in direct contact to address the concern. A manager is also scheduled to visit the property to ensure everything is resolved. We truly appreciate the opportunity to make things right.
Lalo Avalos
The driver crashed into a parked car came in to my front yard, back up his truck, and it started to leak engine oil everywhere and they just left it there with out cleaning it up this is so unprofessional, now there is oil in front of my house and it looks all ugly thanks to the driver that hit a parked car, probably on the phone or texting, when I talked to him he looked drunk smh.
Erica Pearson
Says they offer solutions for birds. Got an email saying that they’re not taking those requests at this time and they can put my information, in mass, out there to see if someone will take my job. No, thank you. Literally have a couple of pigeons living under my solar panels. Please remove this service from your website.
Provider response
Hi Erica<br>Thank you for your feedback, and we’re truly sorry for the inconvenience you experienced. We completely understand how frustrating it must be to seek help for a problem and not get the support you were expecting—especially when it comes to something as persistent as pigeons under solar panels.<br><br>Your experience matters to us, and we’re reviewing how this service is presented on our website to ensure it better reflects current availability. We appreciate your honest feedback and hope we can better serve you in the future.<br><br>Please reach out at your conienience, and we would be happy to check on updated availability for you.<br><br><br>If you'd like to speak with us directly, please don’t hesitate to reach out
Spencer Flanders
I liked their service but they will continue to try to charge your credit card each month even after you cancel the service. This is now the second time this has happened.
Provider response
Thank you for sharing your experience, Spencer. We're glad to hear you liked our service, but we sincerely apologize for the issues you've encountered with billing. This is certainly not the standard we strive for, and we appreciate your feedback as it helps us improve. If you haven't already, please reach out to our team so we can address this matter directly. Thank you for bringing this to our attention.
Michael Giavanti
Had to escalate to a manager once the collections rep told me I had to pay for a full qtr even though I’m cancelling due to qtrly service vs bi annually.
Provider response
Thank you Michael. We appreciate the honest feedback and we continually improve our service and communication.
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