Provider profile

Paladin Pest Control LLC

4.8 stars from 82 customer reviews · 1452 Sausalito Dr, Colorado Springs, CO 80907

  • 4.8 out of 5 stars
  • 82 customer reviews
  • Colorado Springs, Colorado
  • Open 6 days/week, Early hours
4.8
Rating
82
Reviews
Yes
Claimed
Yes
Website

About this provider in Colorado Springs

Paladin Pest Control helps home owners and business owners keep and maintain a pest free environment. We use state of the art processes to maintain a pest free life style. Whether you are dealing with insects, rodents or just have a question our staff Entomologist can assist you.

Pests handledwaspsmicespiderstermites
Praised forgreat guyprofessionalgreat experience
Safetypet safe

Rating breakdown from customer reviews

4.8

82 reviews

5
77
4
1
3
0
2
0
1
4

Customer reviews for Paladin Pest Control LLC

SL

Sarah Loines

4mo ago

We have struggled with wasps and yellow jackets for many years and haven’t found a solution from other companies - extended contracts and little help. It has been hard to enjoy our outdoor living spaces. Ed the owner came out today to assess our problem, and provided me a detailed plan to combat them. He was thorough and incredibly knowledgeable. He insisted not to charge me, and was the sweetest, most knowledgeable person! I could not recommend this small family run business enough - do not hesitate to use them, you won’t regret it (and I have been through a few)! Thanks Ed, wish the world was a little more like you.

AP

Andrew Palella

2y ago

Great experience working with Ed. He didn't try to up-sell me on work, and was happy to come back on short notice when I found more live termites after opening a wall. Highly recommend Ed and Paladin Pest Control!

Provider response

Thank you for sharing your experience. It’s great to hear that Ed provided a straightforward, reliable service and could return on short notice when you found more termites. We’ll pass along your kind words to Ed and the team. If there’s anything else you need, feel free to reach out.

SK

Scott Krzemien

2y ago

Horrible service incompetent and apparently everyone there is named ed thay make me tear apart half my apartment just so they can do a one minute inspection and I even had to remind the person last time to check the bathroom sink because they were ready to walk out without doing a thorough inspection they didn't replace traps all they did was look in the cabinets that I had to spend an entire afternoon clearing out and then another afternoon putting back together. I have never reported or had a pest issue but they make me tear apart half of my living area so they can show up to justify getting paid and I have to remind them to do their full job

RA

Ron Auer

2y ago

I have been using Paladin Pest Control for over a year, and they have done a great job. It is usually Ed that does the treatment. He his very knowledgeable, and he has a great personality. I would recommend Paladin Pest Control to anyone needing a pest control company.

Provider response

Thank you for taking the time to share your experience. We’re glad to hear Ed provides knowledgeable and personable service, and that you’ve had a positive year with our team. We appreciate the recommendation and will pass along your kind words. If there’s anything else you’d like us to address or any future needs, we’re here to help.

TV

Travia Valverde

2y ago

He just put mouse traps down that you can get from Amazon and charged $175...then have the audacity to charge another $75 just to come and do a follow up! Complete rip offf!!!

NR

Nathan Robertson

4y ago

I've used Paladin Pest Control for several years now. Ed has been great to work with. He addressed my original pest issues of wasps outside and spiders inside. We continue to use Paladin and our house stays bug free. Thank you!

Provider response

Thank you for taking the time to share your experience. We’re glad Ed has been able to help with the wasps outside and spiders inside, and that you’ve found ongoing value in keeping your home bug-free. We appreciate your continued trust and are here if you ever need anything in the future.

JM

John Mueller

4y ago

We tried a number of pest control businesses over the years. These guys are the only ones that managed to keep our house COMPLTELY pest free for the last few years. I still keep a few sticky traps around and I have to change them out occasionally because they dry out before there's anything to get stuck! Ed is a great guy who will only do things the right way.

Provider response

Thank you for sharing your experience and for recognizing Ed’s approach. We’re glad to hear you’ve stayed pest-free over the years and that our team has met your standards. If there’s anything else we can assist with in the future, feel free to reach out.

SH

Stephanie Hill

4y ago

I had my initial service in July. Since then I've left 4 voicemails to schedule the follow up visits. Today I was told I have to pay again for the inital service fee of $175 instead of receiving the followup service fee of $50. It's not my fault no one tried contacting me to schedule my follow-up visits after July. My phone records the 4 calls I've made with no reply from Paladin. I'm very disappointed in this customer service experience.

RM

Roberta Maez

4y ago

Was so impressed called scheduled the appointment Jeff came over looked everything over set 2 traps within 24 hours it was done. All within the 24 hours. Turned right around and recommended him to a coworker.

Provider response

Thank you for sharing your experience. We’re glad to hear everything went smoothly and efficiently, from the inspection to the quick follow-up. We appreciate you recommending us to your coworker. If there’s anything else you need, feel free to reach out.

MV

Matthew Vukovich

5y ago

Excellent affordable service and very professional. Ed showed up right away and took care of the small ants that invaded my house. I haven't had a problem since. Thanks!

Provider response

Thank you for sharing your experience. We’re glad to hear Ed could address the issue promptly and that you haven’t had any further ant problems. If you ever need anything else, we’re here to help.

SS

Steve Stepp

5y ago

We have been customers of Paladin Pest Control since early 2019 and are very happy with the service. No hype, no hard sell, just friendly quality service at a fair price. Ed, the owner, is a great guy and takes what he does seriously and is a pleasure to do business with.

Provider response

Thank you for sharing this, and for being with us since 2019. We’re glad to hear Ed and the team consistently provide friendly, quality service at a fair price. We appreciate your kind words and look forward to continuing to serve you.

DJ

Dustin Juceam

6y ago

Knowledgeable and friendly! Thanks for taking care of my office!

Provider response

Thank you for the kind words. We’re glad to hear the team could help with your office and that you found them knowledgeable and friendly. If there’s anything else you need, feel free to reach out.

BS

Brooke Schifferstein

6y ago

Ed was very professional, responsive and on time. We are having a bat problem and he was extremely knowledgeable and quick to come up with a solution. Very personable and caring which is hard to find these days in anyone. Would definitely recommend!

Provider response

Thank you for taking the time to share your experience. We're glad Ed could assist promptly and provide a thoughtful solution to the bat situation. It’s great to hear that his professionalism and personable approach stood out. We appreciate your recommendation and are here if you need anything else.<br>

SB

Schon Beechler

6y ago

I hired Paladin Pest Control based on on-line reviews to help me get rid of scorpions in my house - a problem most other companies won't touch. Ed responded very quickly to my request and provided me with the service, along with an education and advice about all kinds of critters - from bed bugs to mice to house spiders. Ed is very professional, personable and kind, and has won my business for any issues I might have in the future. What a pleasure to work with such a smart, kind and honest professional!

Provider response

Thank you for sharing your experience. We’re glad Ed could help with the scorpion issue and provide practical guidance on other critters as well. It’s great to hear you found him professional, personable, and trustworthy. If you ever need assistance again, we’re here to help.

SG

Sam Garrett

6y ago

Just moved to the area in January, bought our first house, and Paladin has been amazing. Ed is so professional and responds to texts immediately. He takes our concerns to heart and I love that he uses environmentally friendly and pet safe products. I highly recommend Paladin and Ed for all your pest control needs.

Provider response

Thank you for taking the time to share your experience. We’re glad to hear Ed has been responsive and that our use of environmentally friendly, pet-safe products aligns with your values. Welcome to the area, and we appreciate your recommendation.<br>If there’s anything else we can assist with as you settle in, please don’t hesitate to reach out.

M

mac3416

6y ago

Ed always does a great job. I have been using him for over 6 years now and will continue to do so. I always recommend him to my friends.

Provider response

Thank you for taking the time to share your experience. We’re glad Ed consistently meets your needs and that you’ve trusted him for over six years. We appreciate your referrals and will continue to aim for the same level of service.<br>

LG

Leigh Graber

6y ago

Ed is truly a professional. Thank you for always providing excellent service.

Provider response

Thank you for the kind words. We’re glad to hear Ed consistently provides excellent service and that you’ve had a positive experience with us.

KW

Kelly Willis

7y ago

Well I thought this was the one to wrong I was promised a amount that I could only afford and no instead I get a call after waiting a very long time saying they had a family emergency and would not be able to help me anymore. Wow really omg I was crying and left out with no one to help me. Also iam disabled.becareful I would not recommend this company . sorry

DR

Drew Rees

8y ago

I was very satisfied with the service that Ed at Paladin Pest Control provided. He was prompt with scheduling, he explained the service in great detail (before and after), and performed a seemingly thorough job at my home. Although I cannot yet attest to the quality of the work done as the spray takes 2 weeks to fully activate, I would definitely recommend Paladin at this point based off of my experience with the company thus far.

Provider response

Thank you for sharing your experience. We’re glad Ed could be punctual, thorough, and clear about the service. We appreciate your recommendation and are here if you have any questions as the spray activates.

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