Provider profile

W.A. Stone Pest Control Inc.

4.8 stars from 108 customer reviews · 330 Rancheros Dr STE 110, San Marcos, CA 92069

  • 4.8 out of 5 stars
  • 108 customer reviews
  • San Marcos, California
  • Open 5 days/week
4.8
Rating
108
Reviews
Yes
Claimed
Yes
Website

About this provider in San Marcos

W.A. Stone Termite is one of the oldest San Diego-based companies offering non-chemical & limited-chemical options in termite services and pest control. Even before the green movement, W.A. Stone Termite utilized the most cutting-edge alternative treatments saving thousands of homes from the lethal gas process of…

Rating breakdown from customer reviews

4.8

108 reviews

5
101
4
3
3
0
2
1
1
3

Customer reviews for W.A. Stone Pest Control Inc.

CL

Christopher Leso

1y ago

I’ve been a loyal customer of W.A. Stone Pest Control Inc. for over 25 years, and I can confidently say they are the best in the business. From my own home to my rental property, they’ve consistently provided top-notch service that I can always count on. Lauren is incredibly responsive and professional when it comes to scheduling—she always makes the process easy and hassle-free. Mark, my service technician, is not only honest and reliable but also extremely knowledgeable and helpful. He takes the time to explain what he’s doing and offers practical advice to keep everything in great shape. After so many years of dependable service, I can say without hesitation that I will always be a customer. If you’re looking for a pest control company that truly cares about their customers and delivers consistent, trustworthy results, look no further than W.A. Stone Pest Control Inc.

GC

grace clark

1y ago

W A Stone has taken care of our termite and pest control needs for many years. They always respond quickly.Their services are completed the first time and fairly priced. No one is better than Stone!

Provider response

Thank you for your time to leave us a 5 star rating. We appreciate the continued opportunity to provide service at your home.

VC

Vicky Cucinella

1y ago

W A Stone Pest Control is great! They've been servicing our home for the last 25 plus years! Lauren & Mark are wonderful people!

OR

Olga Ritter

1y ago

I have been very happy with the work done by W.A. Stone Pest Control to rid my house of mites and other vermin. They have been very professional and friendly.

Provider response

Thank you so much! We're so happy to hear that you’ve been pleased with our work and our team. Your kind words mean the world to us, and we’re grateful for the trust you’ve placed in us to keep your home pest-free. If you ever need anything, we're always here to help!

DA

Donna Aeling

1y ago

WA Stone is a family-owned local business that has been providing services to Hidden Valley Orthodontics for over 15 years. Their amazing team, known for being friendly and highly knowledgeable, includes Mark and Lauren, who are always quick to address any issues we encounter, ensuring our office remains pest-free. I strongly recommend their services for your pest control or termite treatment needs.

Provider response

Wow, 15 years! We are beyond grateful for the long-standing partnership with Hidden Valley Orthodontics. Mark and Lauren will be thrilled to hear your kind words! We truly appreciate your recommendation and look forward to many more years of keeping your office pest-free.

SS

Susan Serrano

1y ago

Great and dependable service and willing to go the extra mile to satisfy the customer. Been with them for over 5 years. 1st time was due to ants in my kitchen, haven't seen an ant since. Highly recommend.

Provider response

Wow, five years and no ants! That’s what we love to hear! We appreciate your loyalty and your recommendation. Going the extra mile for our customers is what we do, and we’re always here whenever you need us.

AD

Achille Dendramis

1y ago

Close-knit family business, always responsive to customer needs. Knowledgeable, with a passion for the pest control field. Willing to answer all questions asked. Have used them for 13 years running. Very happy with results. Employees and owner very cordial, delightful to interact with.

Provider response

On behalf us all of us at W.A. Stone, I would like to thank you for sharing this great review about our service! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team. We look forward to providing continued service at your home.

NH

Nancy Heldt

1y ago

W.A. Stone has been a great team partner. They are extremely responsive and the people that work for them are wonderful!

Provider response

We are so grateful for your kind words. Thanks for sharing your review with us and the community. We have enjoyed performing service at your home for nearly 20 years!

SF

Sherry Freeborn

1y ago

I have used Stone Pest control for several years. They have effectively. controlled ants and spiders (mostly), but most importantly, rats! The reliably service my house monthly. I recommend this company.

E

Evelyn

1y ago

We have used them for many years, and we are very happy with their efficiency and professionalism. They do keep our home free of pests and clean the eaves of all spiderwebs. We have zero complaints.

Provider response

Thank you for your review, Evelyn. We are delighted to hear that you are satisfied with our services and professionalism.

JW

Jesse Wood

1y ago

WA Stone is excellent! We use them on our real estate transactions and rental properties we manage. Excellent service and knowledge of the industry. Thank you WA Stone!

Provider response

Jesse, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal client and helping to share the word about us. We’re here for you anytime.

FW

Frederic W

1y ago

I have dealt with rodents outside the house but once they got in the attic and the walls it became a professional’s job. It was easy and quick to obtain an appointment and within 5 days and two visits Mark solved our problem. Nothing but excellent work and advice.

Provider response

Thank you for sharing your excellent experience with W.A. Stone Termite & Pest Control Inc. We are glad to hear that Mark was able to solve your rodent issue efficiently.

SC

Suzayn Chandler

2y ago

The best customer service I have come across in pest control. Truly grateful I chose W. A. Stone. Thank you Lauren and Chris!

Provider response

Thank you for your wonderful feedback, Suzayn Chandler. We are glad to hear about your positive experience with our customer service at W.A. Stone Termite & Pest Control Inc.

JB

Jack Brouwer

2y ago

grateful for a trustworthy service provided by Mark T @ WA Stone

Provider response

We greatly appreciate your positive feedback, Jack. It is always a pleasure to help our customers with their termite needs. We thank you for choosing W.A. Stone Termite & Pest Control Inc., and we look forward to serving you again in the future.

MG

Mike Gold

3y ago

We have spoken with 6 other termite companies but when we got in touch with W. A. Stone, our minds were instantly made up. They are professional, honest, courteous and very, very price competitive. They not only offered the best service but literally had the best price. They were very thorough and more importantly listened to what I had to say and they replied with informative data as well as explained how termites work. These people care! They do great work and have a customer for life. The office is great and easy to work with and Mark is an awesome guy. Thank you W.A. Stone, great team.

Provider response

Greetings Mike,<br><br>Thank you for taking the time to share your positive experience with W.A. Stone Termite & Pest Control Inc. We're thrilled to hear that you were satisfied with our professional, honest, and competitive service. It's also great to know that our team took the time to listen to your concerns and provide informative data about termites.<br><br>We truly appreciate your kind words and the trust you have placed in us. Rest assured, we will continue to deliver top-notch service to ensure your satisfaction. If you ever need assistance in the future, please don't hesitate to reach out to us at (760) 743-2847.<br><br>Thank you once again for your support, and we look forward to serving you for many years to come.<br><br>Best regards,<br>W.A. Stone Termite & Pest Control Inc.

TT

Travis Tubbs

3y ago

I would not recommend this company. Their service did not live up to basic expectations of removing bugs from the property. When we contacted the office Lauren was extremely rude and condescending. Not very professional at all. If I could give a zero star I would.

Provider response

Mr. Tubbs, we could not find a record of your name in our system. With that we are unable to directly address your review of our company. As our company has been in operation for over 50 years, we pride ourselves and are known for our quality customer service.

VC

Veronica Cesmat

3y ago

I would give this company zero stars if I could, however Google doesn’t allow that. This company came into my home to spray for spiders. And upon them leaving small black bugs started popping up everywhere in my home. When I called to request them to return to resolve the issue, they wanted to charge me an extra fee. When I asked why, they stated "it was just a coincidence". They then proceeded to terminate my service and told me "we don't trust you for the complaint you made" So as a PSA for anyone reading this. This company will not only charge you extra to resolve an issue they created, but they will terminate your service and leave you high and dry when expressing your honest concerns.

Provider response

Greetings Veronica,<br><br>We are sorry to hear about your negative experience with our company. We strive to provide the highest level of service and satisfaction to all our customers.<br><br> It is important to note that our treatments are designed to eliminate the targeted pests. Regarding the extra fees we would like to clarify that additional treatments or services beyond the contracted visit may incur additional charges. <br><br>Unfortunately we do not have customers in our system with your name so we are unable to address this issue further. We would appreciate the opportunity to discuss this matter further and seek a resolution that satisfies both parties.<br><br>Please contact us at your earliest convenience at (760) 743-2847, so that we can address your concerns personally and work towards finding a solution. <br><br>Thank you for bringing this matter to our attention. <br><br>Sincerely,<br><br>W.A. Stone Termite & Pest Control Inc.

YD

Yass Dehaini

3y ago

Excellent food and service. Been there 10 plus times and I just love it.

JO

Jeannie O'Neill-Ferlito

3y ago

We’ve used WA Stone several times at our home & our rental properties. Mark is always on time, professional & knowledgeable. His staff is very courteous & helpful. We highly recommend WA Stone!

Provider response

Thank you so much for taking the time to share your experience. We appreciate the many years of opportunity to provide services at your properties.

L

LauraSD

3y ago

Mark T. came out to our home to do a free termite inspection. He spent at least 1 hour doing a complete inspection including the attic and our very packed garage. He presented an estimate that day. We needed treatment in our garage. He also performed the treatment. He was incredibly thorough. Our garage walls have shelving packed with boxes. He removed everything to treat the walls. He went above and beyond and sealed some openings with mesh wire. He vacuumed everything and left the garage looking cleaner than when he arrived. Everything was put back. I would definitely use this company again.

Provider response

Thank you for taking a moment to share your experience . We appreciate the opportunity to provide services at your home. Receiving great reviews like these means the world to us!

NW

Norma Wochna

3y ago

The service and inspection were well done and the extermination service was accomplished without a major disruption to our life at a fair price. I will use this company again when needed.

Provider response

On behalf us all of us at W.A. Stone, I would like to thank you for sharing this great review about our service! We are thrilled that you enjoyed your experience with us.

CH

cathy hill

3y ago

They did a great job! They came out for the inspection and showed me the damage and the ways it could be treated! The treatment was fast and though! Everything was cleaned up and I could rest easy!

Provider response

Thank you so much for your kind words, Ms. Hill. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

RS

Roxanne Stragier

3y ago

They were friendly, courteous, and on time. Professional!

Provider response

Thank you for taking a moment to share your experience . We appreciate the opportunity to provide termite services at your home. Receiving great reviews like these means the world to us!

LM

La Mesa Lou

4y ago

Mark came out and did a very thorough termite inspection. He covered many more areas than the other companies we had out and the estimate was in line with the other bids. The repair work was well done and the crew cleaned up afterwards and even left us some extra paint. We were thoroughly informed during the fumigation process and provided with all the necessary bags to protect our food. Great company to work with and very responsive to questions.

Provider response

Thank you so much for taking the time to share your experience with the community. We appreciate the opportunity provided termite repair and fumigation services at your home. We hope to work with you again in the future should any other pest problems arise. We count ourselves lucky for customers like you.

RP

Robert Pesik

4y ago

I have used W.A. Stone termite & Pest Control for years. They are always courteous, on time, professional, and top notch quality. I have never had a quick recurrence from termites. It is not until the next swarm season I see the pesky bugs. W.A. Stone always does an outstanding job.

Provider response

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! You have been such a pleasure to work with over the years and we look forward to the continued opportunity to provide services at your home.

DK

David Kuhn

4y ago

Price was better than most for the same service. The serviceman showed up on time, was friendly. He did the service, cleaned everything up nicely and went on his way. I would recommend and would use again.

Provider response

Thank you so much for your kind words, Mr. Kuhn. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

LS

Lorraine Stedman

4y ago

These folks were great! I had a few minor issues which they resolved immediately. They office staff and technicians were knowledgeable, respectful and efficient. I would higlly recommend them.

Provider response

Thank you for the opportunities to provide service at your home. We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team. We look forward to working with you in the future!

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