Planet Orange

My technician Dennis Bullard did an amazing job for me! He went above and beyond his job to make sure he covered every inch of my property that needed attention. He took his time and made sure his job was done right. I highly reccomend!

Fantastic service from start to finish! Dennis Bullard did a thorough job treating my home and made sure to cover all the bases. He was professional, attentive, and clearly took the time to do the job right. Best of all, I haven’t seen a single bug since! Highly recommend Dennis to anyone looking for reliable, thorough pest control service.

I was able to get this young man's name Dennis B. I will say thosbwas the most professional house call we ever had. My kids were scared and he made them feel comfortable " getting the bad guys" we had a infestation. Awesome character around my littles!! I'd give ya 10 stars if I could.

Dennis was very knowledge and friendly. He went over and above what a normal service professional would do! He made me feel like family instead of making me feel like a costumer. He alone gets the highest rating i can give!

I highly recommend working with Dennis Bullard at planet orange pest control, I had the pleasure of having him as my tech for the property I rent, from his knowledge of pest habits and treatments, down to his attention to detail during his service was exceptional, highly recommend working with planet orange if you can get Dennis as your technician

We had Planet Orange in to remediate some fungus and to do a preventative spray in the crawl space and attic for termites. Really easy to work with the office. Easy to schedule. The inspector and the crew who came out to do the work were polite, clean, efficient and professional. The work includes a two year warranty. I would use them again.

Pete from Planet Orange did a fantastic job today. Very knowledgeable. Explained things well. A very thorough job. Yay Pete.

I super appreciate the service that Dennis provided today! He was thorough, really listened to the problem that we were having, and educated us on what products he was using and how safe they are for our pets, while still dealing with our ant problem effectively.

Mark and Victor came out today at 2:30 PM for our termite pest control treatment, and they were outstanding. They arrived on time, were professional, courteous, and took the time to explain the entire treatment process before getting started. They worked efficiently, treated the property with great attention to detail, and made sure everything was clean and organized when they finished. Their knowledge, professionalism, and customer service were exceptional, and it was clear they take pride in doing the job right. It’s hard to find technicians who are this reliable and thorough. I highly recommend Mark and Victor to anyone needing termite or pest control services. They made the entire experience smooth and stress-free. Absolutely 10 out of 10—I couldn’t have asked for better service!

We had a great experience with Planet Orange termite inspection and treatment. The initial inspector did a very thorough job and confirmed termite activity we had suspected, but even more importantly identified additional areas with termite issues that we were not aware of. He explained and carefully documented what needed to be done. The technicians that performed the work were also excellent. They came in with a good understanding of the work that needed to be done based on the inputs from the initial inspector. They explained the work and answered our questions thoroughly. They worked efficiently and cleaned up carefully. The treatment required drilling holes in stone pavement as well as ceilings inside and outside the house. In each case the placement of drill holes were carefully chosen and carefully made and sealed so that they are hardly noticeable. We were extremely impressed with the professionalism of everyone we encountered.

Worked with John E. who was quick to identify the source of infestation and willing to go the extra mile to treat our pest. We are midway through the cycle and expect the infestation to be resolved

Very happy with Planet Orange! Finding a pest control company that actually prioritizes eco-friendly services without sacrificing results is a huge win for our household. The communication is also top-tier. I love getting a text three days before my service with a clear arrival window—it makes planning my week so much easier. A huge shout-out to our technician, Johnathan, who is a total pro. He sends a text when he’s actually on his way, so I’m never left guessing. Professional, punctual, and green—highly recommend!"

Called for a serious ant issue and bought the monthly service. I have not received advance notice of when they are scheduling my service and have missed several due to work. I have been charged for those visits. I have had two different technicians. One was excellent, the other was not. The ants are no better and I have moved to another solution. I will say that I have used planet orange for a termite issue in the past, and they were excellent.

There are many reasons to avoid doing business with Planet Orange: 1) Their office does not communicate with their service providers When you call Planet Orange, they only thing they care about is getting you sucked into a contract. Any other information you provide them, they do not capture in any way. Whatever you tell them about the services you need or your home, they do not communicate any of that information to the technicians who come to you home. The pest people show up and it's like they have never heard about you before. They know nothing about what you need or why you've asked for service. It's like the office is one company, and the people who actually come to your home are an entirely different company. They do not communicate. 2) The people on the phone don't provide the information you need for a successful appointment The people you speak with on the phone at Planet Orange only care about sucking you into a contract. They do not care about providing you with any information you need to make sure the service appointment you schedule will be successful. If there are any actions you need to do as the homeowner to ensure a treatment can be provided, they don't tell you that information over the phone. Instead, the service provider shows up at your front door and only then do you learn about the things you needed to do before they arrived to prepare your home. Again, the people at Planet Orange only care about your money. They do not care about providing quality service. 3) Planet Orange forces you into a service contract when you tell them that's not what you want If you try to arrange on-demand services with Planet Orange, they deploy aggressive sales tactics to get you to sign up for a subscription plan, even if you specifically state not wanting that arrangement. 4) Planet Orange randomly schedules appointments and refuses to listen to your request to only schedule appointments on specific days Once you've been signed up for a subscription you do not want, Planet Orange then randomly slips a text message onto your phone several days before an appointment they schedule for you. You have no input about when the visits are scheduled. Planet Orange simply picks the dates and times that work best for them, and they don't give a care about your availability. It's then incumbent on you to call Planet Orange during business hours to reschedule the visit they scheduled on a day you didn't want. If you happen to miss the text message and Planet Orange shows up when you're not ready for their visit, well that's tough luck for you. They showed up, so you still have to pay them even though they weren't able to provide you with any service. When one of Planet Orange's technicians finishes up with their treatment and you want to schedule your next appointment, they tell you to call the office. Again, there's some kind of impermeable wall between the office and the technicians, preventing any kind of communication between the two. But all this ignores the fact that it's 2026 and over 10 years ago I was scheduling all of my appointments via automated systems. Planet Orange is still stuck in the pre-internet age and forces you to call them to make appointments. 5) Planet Orange's billing system was built in 1998 Find me another company that is using a billing system as janky and archaic as Planet Orange's, and I will give you a trophy. When Planet Orange sends you a bill, you're linked to a page with a blank text field. You then have to manually input the amount you want to pay. There's no connection whatsoever between your bill and the payment page, so when you get a receipt (from some random authorize.net email address) there is no information about what you paid for. The description on every single payment you make is "Customer specified amount." This billing and payment system is an embarrassment. More importantly, the systems provide a terrible customer experience.

This is a scam company. We paid them over $1200 for a years service and they didn’t catch a single rodent, but we had an infestation that cost us over $8,000 in ducting damage. We hired a different company right away and they addressed the issue and sealed all the openings from where the rodents were entering our crawlspace. When we spoke with the customer service they told my husband they would waive the last fee as they wouldn’t help with the cost of the rodent damage. They ended up calling weeks later to collect payment after offering to waive it. Not reputable at all. We’re incredibly happy with the new company we’re working with!

Jonathan has been out to my home in Sonoma several times as a technician to help me with my carpet beetle issue. He has always been professional and always pays attention to details and answers my questions. When you’re dealing with frustrating pests, you want someone like Jonathan to help you out.

Michael came out to our ADU and addressed our endless ant issue - and I mean ENDLESS. Everyday for 10 days I killed thousands of ants in my kitchen - video is 56 seconds long. They kept coming - for 10 days. I've never seen anything like it. Problem solved...not deferred...not minimized...not improved...SOLVED. He says the other employees call him "The Ant Whisperer". I believe. I know I'm going long here, but follow the sequence: 1) I spend 10 days killing thousands of ants w/vinegar EVERY DAY 2) I call Planet Orange, and tell them I have an ant problem. 3) They LISTEN, and send the right guy: The Ant Whisperer. 4) The schedule him for enough time to analyze the issue, he has the right equipment and training , he addresses the issue COMPLETELY - with a good attitude and work ethic. Michael: I hope that Planet Orange realizes what a value you are to their organization... PS: this is my 5th review in 5 years, so...

Wow!! Juan is the best tech ever! He's friendly, attentive and punctual. He's a pleasure to have as my tech. Thank you Planet Orange. I've tried other companies but no one comes close to the service and professionalism of planet orange.

Excellent customer communication and the staff providing the service was timely, very professional and informative throughout the treatment process. Highly recommend

This company is expensive, non-communicative, and requires a year-long contract. Don't do it!!!

They came and did the service stating that the ants should start decreasing within 4-5 days. Unfortunately we keep seeing more ants than previously, and I tried to call multiple times to the business but unfortunately they just unreachable. Super disappointed about the whole service and the fact that you can’t reach them. Please find yourself more reliable company.

I paid almost $700 for them to trap rats in the wall and set a couple of mouse traps. 3 months later my contract is up with them and I still have the rats in the wall, scratching , knocking, pooping and peeing. They said if I wanted to use poison I'd have to sign up for a monthly membership. I do not recommend this company if you have critters living in the wall. They do not do anything about that besides take your money. It really sucks to have paid so much for little sticky traps and weak traps that aren't strong enough for big rats. I'm super disappointed and I had been using this company for all my properties and now I need to find someone new to handle my property portfolio.

Kevin was our service provider today and did an excellent job. He quickly and skillfully completed the assessment and treatment of the property and provided a lot of information on the methods and products used! We hope to see you again, next time! Thanks Kevin!

"Botanical Eco-friendly" bait and switch. We contracted Planet Orange for botanical treatment for our indoor (kitchen) ant problem. The treatment being botanical was important to us because of the problem being in the kitchen (food prep areas) and because we have a toddler at home. This option was confirmed no less than three times with the sales manager and is also specified on the contract that we signed. Day of treatment, the tech revealed to us after spraying the perimeter and the kitchen that it was in fact the synthetic spray. The botanical, he said, is not as effective on ants. The synthetic option which we later learned was Alpine WSG requires that food prep utensils etc are covered during treatment. This obviously did not happen. We feel misled by Planet orange. On contacting the service department about this, they say that the Botanical option specified on the contract is merely a recommendation and they are free to spray either option.

We've worked with Cameron several times as he has completed regular maintenance treatments in/around our older house. We appreciate he always calls to confirm the appointment and his arrival time beforehand, his promptness, and thorough level of service during every visit. Everything he has found (or not found), he communicates clearly and states his findings / service actions in the report. Appreciate he uses shoe covers indoors and let's us know where he places bait/traps, whenever they're needed. He even makes sure to place traps out of reach from our dog. We've been using Planet Orange for a couple years now and have never had an issue with the front office estimate or any service tech. They're always knowledgeable and professional.

Listen, pest control stuff is scary. You don’t want creatures in your house but you also don’t want to be taken for a ride. I’ve been there on both fronts. Last time I called a rival they charged me almost 700 bucks for the bare minimum. This time, I wasn’t sure if there was a problem, so I scheduled an inspection with Planet Orange. I was looking for an honest pest control place. I found it! Santiago came out. He checked things out, gave me an honest point saying, house is pretty clean and he didn’t really see a need for treatment. (yet) If you’re looking for an honest pest control place, that’s affordable, and isn’t going to just suggest they do a service to take you for a ride, this is it. This company has actual business ethics (which is rare for pest control I think.) Trust me, this place is probably the best in San Jose.

We have used Planet Orange for termite control for a few years and we are very happy with it. Because of our connection with Planet Orange, we decided to use them for rodent control when we discovered we had a problem. We are so happy with our Specialist Sophia. She is amazing! She is smart, knowledgeable, professional and has provided outstanding service. She provided us with information about rodents and the best ways to control them. She also found places they were probably accessing our house that we had not thought of. She has been to our home twice and we continue to be impressed. The second visit was part of our continuing contract and she had the “fun” job of removing a HUGE (her words!) dead rat from our attic. I was so happy not to have to deal with that! Bottom line- Sophia is EXCELLENT and I can’t recommend her and Planet Orange highly enough.

I received great service from Sophia, the Planet Orange technician, for a rodent issue I was having at my house. Sophia was extremely professional and knowledgeable about pest behavior, areas of activity, addressing access points and shoring them up. Her service was very comprehensive. I came away with an awareness and ability to help minimize future pest issues thanks to Sophia’s knowledge sharing! A sincere thanks to Sophia and Planet Orange!

Chris Hernandez has been providing world class service to our home and other properties for several years. We always know the job will be done correctly with Chris.