The Bug Man, Inc.

I arrive at my destination without any problems

Jordan is the most personable, kind, and informative pest control technician we’ve ever had. We could not be more pleased to have him do our inside and outside service. We had a rat problem 6 months ago, and Jordan fixed us up. They have done quarterly maintenance years ( preventively spraying for bugs and whatnot) but we called when we started seeing the rats and Jordan got right on it! Couldn’t recommend them enough.

Terry came out today and although I have used The Bug Man for a while now this was the first time meeting him and I couldn’t have been happier with his service!!! He has the highest level of professionalism and explained all of the services that I would be receiving today and how each service was charged. He took his time servicing our property inside and out and after completing the work and invoicing me he took even more time visiting with my 2 and 3 year old grandchildren which made their day! This guy is one of the best and although I rarely leave reviews I wanted to let everyone including him know what an asset he is to this company. Thanks Terry!

Bug Man! HANDS DOWN! The BEST pest control company ever! Knowledgeable, punctual, tenacious, & trustworthy. Becky does a great job running the business and Terry does great with following through making sure everything gets done! Happy customer!

Great service!

Great technicians & follow up for services!

Jordan did an exceptional job! Very thorough and knowledgeable.

We had a great experience with Jordan from this location. He was very thorough and knowledgeable about everything. I would definitely recommend them!

Very helpful customer service! They checked things out when we thought we had a critter loose in our attic.

Very fast, kind, professional. Recommend it to anyone!

Rude

My interactions with this company have not been the greatest. The technicians who have come haven’t really seemed to know what they were doing. We had to have them out a few times for same issue in a short period of time, but did finally resolve problem that’s why I’m giving two stars. Then today they were scheduled to come, they tell my husband they are on the way early so I got myself, two toddlers, and dog ready. An hour and a half passes by and still no Bug man. So I called my husband and they had just called him and lied to him about coming, they said they went didn’t see any ants but says they sprayed anyways. I have been at home waiting so I know they did not. If my interactions with them previously hadn’t been strange I would give them the benefit of the doubt, but at this point I don’t want them anywhere near our house. I wouldn’t recommend this company to anyone. *Edit to reply to owner* Only because I see you doing this to someone else’s review as well. YES I AM CERTAIN I have the correct company as I live right outside Little Rock, AR and if you go to the person he also replied this to you will see he also is in Little Rock, AR through his reviews. So whoever reads this review, seriously think twice before using them.

I'm on a 3-month schedule with them and I really like the service.

They are expensive I cancel because my husband is no feeling well

My experience with The Bug Man has almost always been more than expected & at a fair price for quarterly service throughout the year & they always have quick turnaround if I need them to come out in-between the qrtly service, at no charge to me... Which is super cool!!

Company sprayed for fleas and it didn't solve our problem. Over 300.00 dollars we were told to pay again it was a little over 30days.

Excellent service and Jermaine is a sweet guy.

John was our exterminator and he definitely went above and beyond in every way! Best of the best here!

He was very detailed from inspection thru termite treatment. He went deep into crawl spaces and move everything on the outside of the house all around. Best of any I know of. It may have just been my guy, but he was great.