About this provider in Yuma
Based in Yuma, AZ, they provide dependable pest control services delivered by reliable and trusted local experts. They focus on expert pest identification to ensure the right solutions for every home or business. Their community-focused service reflects their commitment to protecting the places where their customers…
Rating breakdown from customer reviews
4.9
424 reviews
Customer reviews for RAM Pest Management
Rodney Hasty
First time we had used them. I was a good experience the two Representatives that showed up for extremely friendly ,courteous and very qualified
Provider response
Hello there, Rodney! Thank you for your five-star review. We are thrilled to know that you enjoyed our pest control services. If you have any questions or concerns, please feel free to contact us at any time. Have a fantastic day!
Bonnie Ramirez
Good people to work with. For the past 8 years RAM PEST has serviced all our bug problems and have been great. They have been proactive and have defended our home against spiders crickets scorpions and termites. We haven't seen any bugs or spiders inside our home in 8 years. They take the time to answer all our questions and prompt at addressing any issues by coming back out when needed.
Provider response
Thank you for your positive review of our pest control services! We are so glad that you enjoyed the services from our dedicated team. It is truly our pleasure to keep you pest-free! If there is anything we can do to improve our services to five stars, please feel free to let us know. Have a wonderful day,, Bonnie!
Manny Bracamonte
Was a good service for our first time. Donald was very knowledgeable, explained everything, was very happy with his service!
Provider response
Hello Manny! Thank you for your five-star review. We are thrilled to see that you enjoyed our pest control services. If you ever need anything, please don’t hesitate to contact us. Have a wonderful day!
Stacy J
Incredibly professional - showed up on time - delivered agreeable estimate, agreed to start promptly. Weed management across property
Provider response
Stacy, thank you for your glowing review of our pest control services! Our top priority is always complete client satisfaction through our services, so we are thrilled to see that we achieved this with you! It is our pleasure to work with you, and we truly appreciate you as a client. Have a pest-free day!<br>
Paul Rightler
very competent tech and good service
Provider response
Paul, thank you for your glowing review of our pest control services! Our top priority is always complete client satisfaction through our services, so we are thrilled to see that we achieved this with you! It is our pleasure to work with you, and we truly appreciate you as a client. Have a pest-free day!<br>
Bobi Kress
Technician phoned when he was 15 to 20 minutes out. He was polite and professional. Super fast service, 10-12 minutes tops to spray around the perimeter and take a peek under the house. But I'm discouraged that the price has increased each visit while the time spent seems to be decreasing.
Provider response
Hello Bobi! Thank you for your positive feedback on our pest control services. We are dedicated to addressing each pest concern with the utmost care every time! It has been a couple years since last price increase but unfortunately our costs have gone up as well. If you need anything, please feel free to contact us at any time. Have a wonderful day!
Dee
The one time I spotted ants in my place a few months after having my home treated, Rams immediately sent a man out to take care of the problem at no extra charge.
Provider response
Thank you for your five-star review, Dee! We are happy to know that you enjoyed our pest control services. Feel free to contact us with any questions or concerns. Have a pest-free day!
Barbara Babic
I had a serious problem with an invasion of sewer gnats that had appeared out of nowhere. The problem was quickly diagnosed and remedied. I haven’t had to worry about the outside areas of my home in years. Ram Pest is professional, knowledgeable and very trustworthy. I highly recommend Ram Pest.
Provider response
Hello Barbara! Thank you for your five-star rating of our services. It means the world to us to see that you enjoyed our pest control services. We truly value you as a client, and it is our pleasure to work with you! If you ever need anything, please don’t hesitate to contact us at any time. Have a pest-free day!
Maddy Spencer
A great experience. Mark was very thorough. Went under house to make sure no leaks that would attract termites. He did a terrific inspection. Also was very educational for me
Provider response
Hello there Maddy! Thank you for your five-star review of our pest control services. We are so glad to see that you had a great experience with us. It is our pleasure to keep you pest-free! If you have any questions or concerns, please feel free to reach out to us at any time. Have a fantastic day!
M. Gloria Yates
Wonderful service by my technician. He always keeps me informed if he notices anything wrong under my house. I haven't had any insect or pest problems since I signed up for your service. Thank You
Provider response
Hello there, M.! Thank you for your five-star review. We are thrilled to know that you enjoyed our pest control services. If you have any questions or concerns, please feel free to contact us at any time. Have a fantastic day!
G S
Great customer service. Brittany is always awesome on the phone. Frank the tech was curtious and through .Highly recommend..
Provider response
Thank you for your five-star review, G! We are dedicated to providing efficient solutions for each pest concern, and it is truly our pleasure to work with you to keep your space pest-free. We are always here when you need us! Thank you again for your positive review, and we hope you have a wonderful day!
Carolyn James
Jesus did a very thorough inspection..we have always been pleased with RAM..
Provider response
Thank you for your five-star review, Carolyn! We are so glad that our team provided productive pest control services for you. It is our pleasure to serve you, and we are always here when you need us! If you have any questions or concerns, please feel free to contact us. Have a great day!
Glenda Nierman-McKenzie
Ram Pest is a great company. Arrived on time and got the job done in less than 30 mins.
Provider response
Glenda, thank you for your five-star rating of our services! It is truly our pleasure to serve you! If you have any questions or concerns, please feel free to contact us at any time. Have a fantastic day!
Horacio Casas
Fast, reliable, and affordable.
Provider response
Thank you for your positive review, Horacio! We are thrilled to see that our team provided five-star pest control services for you. It is our pleasure to serve you, and we look forward to continuing to keep you pest-free. Have an amazing day!
Jeff Harper
Disappointed that you no longer inspect under our unit. This was a huge part of our decision to switch service providers a few years ago
Provider response
Mr. Harper <br>We do indeed still crawl under the mobiles for visual inspection. I apologize your tech fell short in this. We will get that addressed. I noticed our termite tech will be stopping by today to treat in your garage, I asked him to take a look under your mobile while he is there.<br>Thank you
Marissa Leyva
Had Ram and Master Exterminators out for free quotes and Master Exterminators were $50 per month and Ram was $95 per month.
Provider response
Hello Marissa,<br>I took a look at your quote and see we quoted general pest control and mosquito control. With the mosquito control we were going to setup and maintain 3 stations included in that price. $50 a month would not cover our cost for everything quoted. I hope we can earn your business in the future. Feel free to reach out with any questions. <br>Thank you
Desirae BBB
Unprofessional employees who do not consider people and their health while they are spraying chemicals. I politely asked an employee if he could refrain from spraying in my area for 10 minutes until the doctors office opened and he proceeded to tell me he’s on a contract has time constraints etc…then got an attitude and said he wasn’t going to go back and forth with me…bet. I called and complained—meanwhile while I’m sitting here typing this…10 minutes later, guess what? He’s still here, so not only could he have waited, he simply took it for granted that I wouldn’t report this. Totally unacceptable and unprofessional of your employees to do this in an area clearly designated (waiting bench) outside for patients at urgent care. DO BETTER!!!!!! By the way…I’m a journalist, I have time.
Provider response
Hello Desirae, It was great to speak with you on the phone, I apologize again you had this experience with one of our techs. We appreciate you letting us know so we could promptly address your concern. Hope your feeling better.
Christina Allen
Rude and unprofessional, left my apartment absolutely ransacked and destroyed.
Provider response
Hello I apologize for causing you to feel this way. I tried looking up account by your name. Don't have any matches so I assume we service your complex with management company. Depending on what service needs done we do have to move beds, couches, and other furniture as well as pull out drawers. Some treatments require all cracks and crevices to be treated. We always make sure the tenant and or the property manager know what to expect. If you would like you can call our office and ask for Jesse. He would be happy to address your concerns. <br>Thank you.
Sandra Lopez
I have not received a call back??
Provider response
Hello Sandra,<br>Our office is closed on the weekends. I tried to look up an account with your name. Was unable to find one. I apologize for the inconvenience. We are open Monday - Friday from 7am to 5pm.
Robin Lemmon
We acquired a property the previous owners been with Ram Pest nine years. Termite trails 2 & 3 feet long:( said the contract was P&T… meaning they spray for pest’s every 6 months however they do NOT treat for termites until the owner sees signs of termites!!! They called it Termite Waranty 🙄 I think most of us assume we are paying for treatment for preventative maintenance. Ask lots of questions so you understand what you are really paying for:(
Provider response
I apologize for any confusion on the service. We encourage everyone to ask as many questions as needed to your sales rep and technician. I'm happy to see we were able to treat the termite activity for you.
Denise Morgan-Alme
Left message to contact us and never heard from them, this tells me they don't need my business
Provider response
I apologize you did not receive a response back. I went over our voicemails from last week with our office manager. Everything We got through was responded to. We would love to have your business and the chance to earn your continued business. Again I apologize for the inconvenience.
Caleb Williams
Had them come spray our RV, within a couple weeks we started to see more and more spiders. Called to see if they could come back out and spray and they said it would be $100 when we only paid $60 the initial time. Find a different company.
Provider response
Hello Mr. Williams. I see you did a one time service in Dec. If you would like to get on a regular service we come back free of charge if any issues come up between services. Please call the office and I will gladly answer any questions and explain options.<br>Thank you. 782.0078
Reinhard Brenneis
Had my house spot treated for termites. House was okay for a few months. Apparently this company does not guarantee their work because upon the termites return I was informed that my property was not under warranty so they refused to treat it again. Lady on the phone was nice but that's about the only positive thing I can say about this. I would look elsewhere for your pest control needs.
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Treatment and cost guides before you call
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