Eco Pros Pest Solutions
Verified721 Depot Dr, Anchorage, AK 99501
Open 7 days
About Eco Pros Pest Solutions
Home and Commercial Pest Control. Full Exterior and Interior treatments for All species of Ants(especially Carpenter Ants), Spiders, Wasps, Bees, Hornets, Millipedes, Centipedes, Roaches, Earwigs, Silverfish, Ticks, Fleas, Moths, Mosquitoes, Flies, Aphids, Grubs, Gnats, Spruce Beetles, All other Species of Beetles, Plant Destroying Insects, Lawn Destroying Pests, Shrews, Mice, Rats, Bed Bugs,
Rating Breakdown
4.8
★★★★★72 reviews
Customer Reviews (24)
I called Eco Pro Pest Solutions on a Saturday. Hoping they would be open. Lucky for me they were. Best service, friendly and helpful. Highly recommended!!
Response from Eco Pros Pest Solutions
Thanks Mary
Very helpful and knowledgeable and willing to help even though I’m not a paying customer which shows more character in the company
Found a roach in our bathroom. Kyle came and did a great job. Was in and out and made sure we knew the process.
Kyle did a great job, professional and quick. Explained what he was doing very well.
We found mouse droppings in our new home and called Eco Pros Pest Solutions. They were able to come out right away and resolve the issue. Kyle was awesome - super friendly and efficient. He explained what he was doing and how to prevent further infestations. We would highly recommend calling them if you have any pest issues!
Had a massive wasp nest in my shed. Kyle from Eco Pros pest solutions came out the next afternoon (ahead of schedule) and took care of the problem. If a follow up appointment is needed it's free but he got it done with the one visit. Would highly recommend.
I would highly recommend Eco Pros to anyone in need of pest control! They were very friendly, knowledgeable and helpful to resolve all of our concerns in a safe way for my children and pets.
Eco pros makes all the difference in the world when come to bugs. They been coming out to my house for a few years now. Customer service is great, the tech that comes by is very dog friendly, all around great service and what they do helps big time with the mosquitoes and flies.
Great service, inspector was thorough and professional.
Great, quick services. Good customer service
Amazing service, came by the following day after I called with issues and answered any questions I had. Had a follow up call to make sure things were well, I really appreciate their costumer service!
Kyle was very unprofessional
Great! Completely satisfied. Kyle was prompt, professional, listened and analyzed the problem, explained what he was doing, and was thorough. Would call him again.
they came out once before a 2 years ago did a good job . But eversimce we have been trying to get in touch with them to come back out and re sess our issue. No on answers the phon , it always says they are on the other line and their mail box is full whats going on?
Response from Eco Pros Pest Solutions
Sorry but we have Thanksgiving Weekend off. Go ahead and try us again.
Kyle was extremely thorough in examining potential areas of how the rodents were infesting our living area. He was so courteous that he politely informed us that we were eligible for a discount! How great is that!! The 6 month guarantee with the follow up care is a wonderful program that we feel confident that this company will take care of us. Totally worth the cost. Thank you Eco Pro.
This guy is amazing Thank you for working hard on the Apt i hope everything works😊
Kyle provided excellent service for a spider issue at our house. He was friendly, professional and efficient! Highly recommend Kyle and this company.
2nd time getting bed bugs, it's been a few years and unfortunately Bad Brad the bed bug guy and his beagle are retired now. I was calling around looking for someone else to treat my house and some guy from Eco called me back. I asked if they use aprehend because that is what Brad used. It worked and completely got rid of my bed bugs, Brad also told me aprehend is a fungus that kills bed bugs which makes it "natural." Brad said bed bugs are gaining a resistance to crossfire. The guy on the phone responds we use crossfire I don't know what aprehend is. I say ok thanks and try to hang up the phone and then he accuses me of being a competitor lol and disagrees with me for a few minutes. 1st of all I work at a hospital which is prob why I got bed bugs again. 2nd of all really bad customer service and somehow I know more about this dudes field of service than he does. I haven't received a treatment from another company yet but i would not use these people and I don't know why they call themselves "eco." Crossfire is supposed to be pretty harsh insecticide to your skin I've heard from a friend who had their furniture treated with it.
Response from Eco Pros Pest Solutions
Please do not leave a review if you haven't used our service. <br><br>The people that answer our phones are not technicians. We don't use Crossfire. We have a selection of "Organic" products to get rid of bed bugs. We also use also have the option of commercial products such as Hydroprene and Methoprene but we don't use Crossfire.
I dislike giving negative reviews, but it would be irresponsible for me not to offer this information to others. Eco Pros serviced my new/old house last year, and I was very pleased. We agreed that they would schedule me for regular service again this year. I was notified of this year's appointment by text and looked forward to the visit. I received a reminder text just a few days prior to the appointment. We were scheduled for a 4-6pm appointment on August 28th. When 6pm rolled around, I waited for 15 minutes to call them. I was reassured that they would be here soon and that they would leave a receipt on our door. About 2 hours later, I received a text apologizing for overbooking and not being able to make the scheduled appointment, but that they would be able to get to us on October 3rd when they returned from vacation. I texted back that I was disappointed and concerned that waiting until October would leave our house unprotected during a critical time period. I received no response. As a return customer who accepted and relied upon their appointment - scheduled by them weeks in advance - I was appalled to be left hanging in this manner. It was very unprofessional and reflects poorly on their business. I have since made other arrangements for the service.
Response from Eco Pros Pest Solutions
You are right; sometimes, we make mistakes when we get too busy.
Contact Information
Phone
+1907-201-8783Address
721 Depot Dr, Anchorage, AK 99501
Website
ecoprospestsolutions.comHours
Frequently Mentioned