About this provider in Mount Vernon
With honest, straight forward customer communication, expert attention to detail, and a consistently modern approach to pest treatments as our bedrock, GoodMonsters supports healthier, safer homes by going hard at pests and doing good for our community. That means no hidden costs, flexible service
Rating breakdown from customer reviews
4.9
485 reviews
Customer reviews for GoodMonsters Pest Control
Dorothy Downes
Prompt, effective, helpful, polite service. Liked Zach. However, I wish they would answer the phone! BEWARE BEWARE BEWARE: they did not show up for the second inspection covered under the initial $400–then after phone calls did—but not Zach THEN!!!!!! Weeks later notified me there was a balance due on “my” long term contract THAT I NEVER SIGNED UP FOR and insisted I pay the made up monthly balance. When I said we can go to small claims court they removed the balance. The same thing happened to a
Calliope Candy Company
Well. After months and months, Zach made an improvement and only Zach but now they won’t come out in a timely matter AND today tried to charge me a random $334. For what? That’s insane that this is ok. Do NOT try to charge me that again. Get Zach back out here as you promised. So disappointed that Zach was the only one that seemed to know what he was doing. Update: so now because the job was too hard for them they have closed my account. After trying to charge me $334 this morning. Insane practi
Provider response
Hi Calliope, I don’t know what happened here but it sounds like we made some mistakes. I’m going to reach out to you directly to find out what happened.
Devin Bezold
Jamie's a nice guy though I was a little disappointed by his initial assessment of "not much we can do". That might be the nature of some situations, but not what you want to hear when you're paying $99 for an inspection. He did do an initial spray as a courtesy and recommended a treatment we could go with in the end so that was more encouraging, and they apply the inspection fee to your service charge if you proceed at least.
Provider response
Good morning Devin, I had a look over the notes and spoke to Jaime. The spray he did should be helpful but it sounds like what we need to do is some extensive baiting as the nest seems to be in an inaccessible area. However between a perimeter band and baiting we should be able to take care of your
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