About this provider in Mount Vernon
We started as a pest control company back in 1997 and then Classic Pest Control & Insulation grew over the years to offer insulation and crawl space services as well. Many of our customers needed new insulation installed and their crawlspaces and attics cleaned up after rodent infestations had ruined them. The two…
Rating breakdown from customer reviews
4.8
64 reviews
Customer reviews for Classic Pest Control & Insulation
Michelle Havist
We use Classic Pest & Insulation for our rodent and spider maintenance, and we have been so pleased with the service that we had them replace the insulation in our attic and crawl space. We were so impressed with their service, from quoting to installation. I want to give a big shoutout and thank you to the crew who did the work, who were so courteous and left everything spotless. They expertly covered any surfaces that needed it, and when they finished, you would never have known they removed old insulation and replaced it with new. Thank you! We highly recommend Classic Pest Control & Insulation.
Provider response
Thank you, Michelle, <br>This is what we strive for.<br><br>Corey Smith - Owner
scott vonbergen
Called Classic Pest Control & Insulation for an estimate on improving our attic - Todd came out the same day and did a thorough evaluation with pictures and helpful information on the current condition and various options. Todd was a great communicator, he was helpful, courteous and knowledgeable. No hard sell, which makes me more likely to trust this company and hire them when the time comes.
Provider response
Thank you very much Scott.<br>Corey Smith - Owner
Martin
Wow. I have used Classic for 8 years, both for insulation and pest control. They were great to work with and did a consistently good job for a reasonable fee. As a text from them today requested, I called to reschedule a service call. The person who answered identified himself as the owner, and indicated he was “back” because he didn’t like the way the company was being run. Because I wanted my service to include a crawlspace inspection of the rodent traps that they put in - something that is part of the service they have always done — and that I pay for — said I was being too rigid and he didn’t want me as a customer. Again, wow.
Provider response
As the owner, I would love to make every customer happy. I cannot. I also was happy to continue working with Martin, providing the same good service he himself has witnessed over 8 years. When a customer resorts to a "my way or the highway" stance, we do not try to retain them. We want to work with customers who are as reasonable as they want others to be. With a 4.8 rating and 60 plus reviews, I think it's speaks highly of who we are as a company. <br>Corey Smith - Owner.
Ralitsa Sergieva
They don’t follow through on their contract and forget to check bait-stations and traps, or spray the areas they said they would! In 2019 we hired them to do the insulation in our crawl space. We signed a contract stating that as long as they do the pest control at our house they’ll guarantee the insulation. Now in 2024 they decided that they don’t want to service our area and broke the contract. They didn’t even offer another company that’s willing to take the contract over from them. Also their technicians don’t always check all of the traps/bait-stations and don’t always spray where they said they would. If you hire them make sure you double check their work as often they forget to do what they got paid for! Now we hired a different local company for our pest control!
Provider response
There is more to the story than written here. Unfortunately, we cannot please everyone.<br>Corey Smith - Owner
Tonya Morris
I have used classic pest control and insulation on several of my properties. The person who answers the phone is very helpful. Also, when we needed a situation dealt with right away, Josue Came the same day and sealed the access point. He was knowledgeable, courteous, and I trusted him to protect my property. I highly recommend!
Provider response
Thank you!<br>Corey Smith - Owner
Genevieve Bisagna
Professional, timely, thorough, responsive, and friendly. What more could you ask for? Mark, crew, and office staff all had the same high standards for customer service and satisfaction, I highly recommend!
Provider response
Thank you so much for the wonderful review!<br>It was a pleasure to work with you and your family as well. A beautiful home for years to come. <br>~ Mark<br>Pest Control Manager
richard chapman
Josue arrived with an extremely positive attitude. He was pleasant and immediately outlined what he expected to do. He proceeded with a dedication to the task at hand and removed an extremely difficult and huge wasp nest from under a deck. He removed all visible nests and sprayed all reasonable areas. The total experience was appreciated by both my wife and I. Will definitely ask him back as the pests require. Thanks Josue.
Provider response
Thank you for the wonderful review. <br>Always great to hear about top notch service from our technicians. Way to go Josue!<br>~ Mark Robinson <br>Pest Control Manager
Pamela Merrill
Josue Rosales was at my home yesterday to service for pest control. He was friendly, polite and efficient! I’ve been with Classic Pest Control and Insulation for a number of years now and can’t say enough good stuff about this company. Choose them!
Provider response
Thanks Pamela.<br>We love taking care of our Classic Customers!<br>~ Mark<br>Pest Control Manager
Darell West
Mark was very thorough and knowledgeable. He was very polite and easy to understand. I would recommend him to anyone needing an exterminator.
Provider response
A pleasure serving you Darell!<br>Thanks for the awesome review.<br>~ Mark Robinson<br>Pest Control Manager
Julia Vaara
Great service from Classic Pest Control. Technician Josue was a step ahead of the game, helping us to figure out where they are coming in instead of just setting traps. Friendly and helpful!
Provider response
Great review Julia!<br>One of our newest technicians "knocking it out of the park" already. <br>Well done Josue.<br><br>~ Mark<br>Pest Control Manager
George Hatfield
Classic helped us address a powder post beetle problem in a 99 year-old house in Anacortes. Mark Robinson came out and did the initial inspection and found activity in several locations. He suggested spraying the wood in the crawl space with Bora-Care and/or Tembor. This involved removing all the old insulation and replacing it with new after the spraying was complete. The cost of this project was substantial but given the work involved reasonable. Everything was done on time and the guys that did the work were friendly and efficient. The office staff was also very responsive and friendly. If you have a PPB problem, I suggest you give them a try. Mark was an easy guy to work with. I'd done a lot of reading on PPB control prior to his inspection and I was impressed with his knowledge. Highly recommended. We sold the house with the PPB problem and bought another house in Anacortes. It turned out to have a squirrel in the attic problem which Classic helped us address. They inspected the exterior of the house, sealed access points, helped trap our "house guest" squirrel, and finally restored the insulation in the attic areas where the squirrels had made a home. This took place over a couple of months with several crews involved. Everyone was very helpful and professional. Highly recommended!
Provider response
George,<br>An absolutely beautiful review. <br>Repeat business on multiple homes says a lot about your trust in Classic.<br>Thank you so much for everything.<br><br>~ Mark Robinson<br>General Manager
Betsy Way
I have had the best experience with Classic insulation twice! They sealed my basement and attic areas where I had had constant problems with mice, rats, birds and weasels. I have not had a sign of anything getting in until recently. A few sneaky little mice got into the basement area through the basement garage door which is impossible to seal. (1929 house). Todd showed up and got in there and helped me solve the problem. Gave me great advice and now we are on the way to a rodent free home again. I highly recommend them!
Provider response
Betsy,<br>We do a fantastic encore. 😀<br>So glad you loved our services on all occasions.<br>Thanks for the great review.<br><br>~ Mark Robinson<br>General Manager
Toni Ruhl
We were recommended by a neighbor to call Classic and we were very pleased with the service. Will use them again.
Provider response
Sweet and to the point.<br>Perfect review. Thank you!<br>~ Mark<br>General Manager
Leslie Estep
Excellent customer service. We are really happy with the job they did cleaning and reinsulating our crawl space. They did the job quickly with minimal disruption. Now they are keeping it clean with their maintenance plan. We are really happy to have it taken care of.
Provider response
Leslie, <br>Make it good and keep it good is what we specialize in. 😃<br>Thanks for the sweet review.<br><br>~ Mark Robinson<br>General Manager
Patricia stephens
Classic is the best! I have monthly service and it works!! Loved the April Fools email. 😂
Provider response
Ah, the Premium Service. Our best service bundle going. So glad you enjoy the monthly service and a fun laugh with us in April. 😁<br>Cheers!<br><br>~ Mark Robinson<br>General Manager
doug salyer
Justin and his trainee did a great job of spraying for ants and was very informative about the process. Very quick and efficient. Highly recommended.
Provider response
Doug,<br>So great to hear! Thank you for the positive feedback and great review.<br>~ Mark, General Manager
Fredrick Miller
Great company. Always been a pleasure to work with them. They redid our crawl space about 10 years ago. About 5 years ago we heard noises coming from what sounded like the attic. Turned out to it was just squirrles running around on the roof but they did a through inspection of both the attic and the crawl space. A few weeks ago my wife heard noises in the crawl space. It turned out to be a rabbit in the crawl space access well. The price for the inspection was very reasonable.
Provider response
Rabbits and squirrels, oh my.<br>Glad we were able investigate those issues for you and provide your family with some peace of mind by checking the home.<br>Thank you for the kind review. 😊
kenneth stone
Punctual, professional. Used them for nuisance ant problem 2018 & for regular maintenance services since. However, drilled holes in ext. wall to treat nuisance ant problem. It worked, but they left the holes open. Called them this summer because we are going to have house pressure washed. Told we should caulk the holes. Would be expensive to have them do it. Seems like should be part of original service to close holes or done on one of the followup checks.
Provider response
Ken, we appreciate your feedback and have since adjusted our process to be more customer focused with sealing holes drilled after this type of treatment. Thanks for the feedback.
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