Provider profile

PestNow of Central Virginia | Ruther Glen

4.8 stars from 117 customer reviews · 17041 Merchants Dr, Ruther Glen, VA 22546

  • 4.8 out of 5 stars
  • 117 customer reviews
  • Ruther Glen, Virginia
  • Open 5 days/week, Early hours
4.8
Rating
117
Reviews
Yes
Claimed
Yes
Website

About this provider in Ruther Glen

PestNow of Central Virginia is a veteran-owned company delivering safe, effective, and affordable Pest Control Services from our Ruther Glen office to the Greater Richmond Area, Fredericksburg region, Williamsburg, the Northern Neck, Charlottesville, Powhatan, and nearby communities. We offer same-day Mosquito…

Pests handledtermitesfleas
Praised forgenuinely kind demeanorthoroughhis warm smileextraordinary professionalism
Methodsstore-bought flea foggers
Safetyhow to protect my dog from the traps

Rating breakdown from customer reviews

4.8

117 reviews

5
111
4
0
3
1
2
0
1
5

Customer reviews for PestNow of Central Virginia | Ruther Glen

SN

Shahrukh Nasim Khan

6mo ago

I cannot say enough wonderful things about Jacob Fines! From the moment he arrived at my door, his warm smile and genuinely kind demeanor put me completely at ease. Jacob didn't just treat my home—he treated me like family. His attention to detail was impeccable, and the care he took in explaining every step of the process showed his true dedication to excellence. What really sets Jacob apart is his extraordinary professionalism combined with such authentic compassion. He listened to all my concerns with patience and responded with thoughtful solutions. I felt completely confident in his expertise, and his work was absolutely flawless. Jacob is a true asset to PestNow, and I feel incredibly fortunate to have had him as my technician. He turned what could have been a stressful situation into a pleasant experience. If you're lucky enough to have Jacob service your home, you're in the very best hands!

Provider response

Thank you so much for your glowing review, Shahrukh. We're thrilled Jacob provided such attentive, professional, and compassionate service and that he made you feel like family. We will pass your kind words along to Jacob and the team at PestNow. Your confidence means a lot to us and we appreciate you recommending our services. If you need anything in the future, we're here to help.

NK

Nicole Keller

7mo ago

Trey was very professional and friendly. He explained everything well.

Provider response

Thank you for the 5-star review, Nicole! We're glad Trey was professional, friendly, and explained everything clearly. We’ll pass your kind words on to him.

CW

Courtney Wright

9mo ago

Trey is unbelievable - I feel so lucky that he was able to come out for our pest problem. He was patient, effective, and answered all my unnecessary questions. He setup traps and did a very thorough job. He also gave me prevention advice for all sorts of pest/insect problems, he let me know how to protect my dog from the traps if she were to get into them, and he promptly scheduled a 2 week follow up. 10/10 would recommend again. Thanks Trey!!!

Provider response

Thank you!

MM

Meghan Martelli

9mo ago

Trey was great…under the wonderful direction of Jeff. First time customers and happy to begin quarterly service with PestNow!

Provider response

Thank you for your kind words! We're thrilled to hear that you had a great experience with Trey and Jeff. We look forward to serving you on a quarterly basis and helping you keep your space pest-free. Your satisfaction is our priority!

MO

Michael Oblinsky33

10mo ago

He did a great job very knowledgeable

Provider response

Thank you, Michael! We really appreciate you taking the time to share your experience. Our team takes pride in being knowledgeable and providing top-quality service. We’re glad to hear you were satisfied with the job!

TO

Terri O'Brien

10mo ago

Technician was very conscientious about his job & took his time treating the home inside & out.

Provider response

Thank you, Terri! We’re glad to hear our technician took the time to ensure your home was thoroughly protected inside and out. We appreciate you trusting PestNow of Central Virginia!

J

Jess

1y ago

Pest Now of Central Virginia came to my rescue when I needed them most! After a loved one passed away, I was responsible for managing their estate. During one of my visits, I discovered a severe flea infestation — within 10 minutes inside the house, my legs were covered in bites. I tried store-bought flea foggers, but they didn’t work. In fact, the fleas were worse than before! Overwhelmed and grieving, I contacted Pest Now of Central Virginia, and from the very first call, I knew I had chosen the right pest control company. Regina was incredibly kind, empathetic, and quick to take action. She scheduled a professional inspection for the very next day. The technician arrived on time, explained the extent of the flea problem, and gave clear recommendations for indoor and outdoor flea treatment. The pricing was honest and fair, with no hidden fees. The results were nothing short of amazing! After the flea extermination service, I returned to the property and was relieved to find — no fleas, no bites, no problems. The house was comfortable again. If you’re looking for flea control, bed bug removal, ant extermination, termite treatment, mosquito control, or any type of pest control services in Central Virginia, I highly recommend Pest Now of Central Virginia. They provide fast, effective, and affordable pest removal with a level of compassion that’s rare to find. Whether you need a residential pest control service, an estate property pest inspection, or year-round protection from pests, Pest Now of Central Virginia is the team you can trust. Thank you for being my heroes!

Provider response

Jess, our condolences on your loss—and thank you for trusting us with the estate during such a stressful situation. Regina and our technician will be grateful for the shout-out. We’re glad the next-day inspection, clear plan, and indoor-and-yard flea treatment got the home comfortable again. Thanks for recommending us for flea control and other pest services in Central Virginia. If you’d like a follow-up visit or year-round protection, we’re here for you.

SE

Sandra Eisenhardt

1y ago

Zachary was amazing today. He knocked down a wasp nest and sprayed the area. He explained which plants they are using to pollinate, so we know what we need to get rid of. We highly recommend pest now.

Provider response

Sandra, thanks for the kind words! Zachary will be pleased to hear his wasp removal and plant tips were helpful. We’re glad we could make your yard safer—reach out anytime you need us again.

TB

Theresa Boyles

1y ago

Great company! No bugs in between treatments. Zach is great to work with and is very thorough.

Provider response

Thanks, Theresa! We’re glad Zach’s thorough work keeps your home bug-free between treatments. We appreciate your trust and are here whenever you need us.

GS

Gary Schwartzenberger

1y ago

Zachary does an outstanding job on our land 👏

Provider response

Gary, thanks for the shout-out! Zachary will be happy to hear his work on your property is hitting the mark. We appreciate your business—just let us know if there’s anything else we can do for you.

AL

Alonzo Lebron

1y ago

Incredible experience and expedited time. Trey was a gentleman and a great addition to the company.

Provider response

Alonzo, thanks for the 5-star shout-out! Trey’s speedy, courteous approach is exactly what we strive for. We appreciate you choosing PestNow—just let us know if we can help again.

TJ

Tee Jay Woods

1y ago

Trey did a great job. Thank you for your service.

Provider response

Tee Jay, thanks for highlighting Trey’s great work! We’re glad the service hit the mark—let us know anytime we can help again.

CB

Carrie B

1y ago

Jacob always does a great job and is very efficient and fast. It's very obvious he knows his job!

Provider response

Carrie, Jacob prides himself on being both fast and precise, so your feedback means a lot. Thanks for letting us know he’s hitting the mark—see you at the next service!

CA

Cindy Aikins

1y ago

Trey & Eddie were great!

Provider response

Hi Cindy—thanks so much for taking the time to leave us a 5-star review! Trey and Eddie will be thrilled to hear your shout-out. We’re glad the inspection went smoothly and appreciate you trusting our veteran-owned team to protect your home. If you need anything down the road, just give us a call. Have a great day!

AB

Alli B

1y ago

I had an amazing first experience with PestNow. Rhonda was incredibly kind and helpful over the phone—she made scheduling feel easy and personal, and I really appreciated how smooth the process was. Owen, the technician, was prompt, professional, and super thorough. He treated both the interior and exterior of my home, including the crawlspace and support beams, and made sure everything was clearly explained. Their pricing is very competitive, and I was able to get a great deal as a new customer. The 90-day warranty adds even more peace of mind, and I genuinely feel confident knowing my home is covered. Highly recommend PestNow if you want service that’s not only effective but also friendly and thoughtful.

Provider response

Wow! Alli, this is such a kind and detailed review. Thank you for leaving this. We at PestNow really appreciate you and your review!

JF

Jacob Franks

1y ago

The Pest Now team has been great to work with. When I purchased my home, they had a termite warranty set up with the prior owner. My inspector found evidence of termites and they came out and treated the home free of charge and honored the warranty of the prior owner. After that, I signed up with them. They definitely earned my business. Their team is very fast to respond and schedule visits, making the process to get my home treated effortless. The guys who come out and treat the home are always great to work with, very professional and trustworthy. Trey, in particular, has come out to my house a few times now. He’s really personable and always points out helpful things for me to help keep the pests at bay. I really appreciate his consistency, eagerness to get the job done and communication. He’s a great member of their awesome team. Their service is affordable and it definitely works. Don’t hesitate to give them a call.

Provider response

Oh my goodness! Jacob, thank you for such a kind review. We truly appreciate your time and feedback on our service. We are so happy that Trey is keeping you happy, if you need anything from us, please reach out and thank you again!

DJ

denise johnson

3y ago

Unethical!! Don't use this company. They scam on their inspection reports to make money during home purchases. They use verbiage in their reports for lenders to force a professional treatment where it's not needed. They will claim they are following Virginia State rules expecting you to take them at their word. But in fact, if you look up the rules (which they don't expect you to do), they are not actually following the guidelines. They are just padding reports to line their pockets and they figure that during the throes of a ton of paperwork for home purchases no one will question what's really happening. Response to Jeff: "should recommend treatment" -- should and may are pretty much the same word. It doesn't say must" or "are required to". You can clarify that this doesn't have to be a professional treatment. Homeowners can conduct this treatment themselves. I did call your office and got a very unprofessional response and not one bit of willingness to help. Homeowners shouldn't have to pay for this and if you don't clarify in your recommendations then lenders have no choice but to require a homeowner to fork out the $300. That's why you charge such a low price for inspections because you're going to get them on the back end.

Provider response

I'm sorry you feel this way. You may or may not be aware but the report changed in 2020 and the new report states that "you should recommend treatment if ANY evidence of wood-destroying insects is evident". The old report stated that you "MAY" recommend treatment. This is a distinct difference and was changed for a reason. We have seen too many buyers get burnt because no treatment was recommended (old report way) are termites were found later. We are more than happy to have this conversation if you would like to call our office. <br>Thank you,<br>Jeff Zalinski<br>804-589-1009<br>

KM

Katie Madigan

3y ago

PestNow conducted a termite inspection on our address prior to the purchase of our new home. Unfortunately the inspector did not detect multiple termite sites on our exterior; which another company was quickly able to identify. This is extremely unfortunate because our mortgage was conditional on a negative wood destroying insect inspection. We decided to let another company treat the termites given PestNows inspectors lack of expertise and awareness.

Provider response

In real estate transactions, the inspections are limited to on, in and under the structure of the home. These termites were found in the mulch which is outside the scope of the inspection. Homeowner never reached out to us until after they had another company treat their property for termites. We would have been more than happy to work with them for remediation, but were never given the opportunity. We take a lot of pride in our integrity and feel this is an inaccurate review.

LS

Leslee Soudrette

3y ago

Treatment and pricing was fine until a few months in. I paid for quarterly indoor treatment and no one came for the indoor treatment. Upon my follow up, they would not refund me for the service that wasn't done. Untrustworthy if you have a contract and you aren't triple checking they're actually servicing your home.

Provider response

Hey Leslee, we do send confirmations for every appointment via email, so we will never show up without warning! After looking up your account, I see we did come by yesterday afternoon to do an interior treatment for you. I hope that this visit was able to satisfy you and your families needs. We pride ourselves on our honesty and integrity, if a customer ever has concerns about service they just need to give us a call. Usually, a quick conversation is enough to get everyone on the same page. If you decide to give us another chance, we would love to keep working with you. If not, we hope you are able to find another company that works better for you!

AK

Austin Kinneberg

4y ago

Someone from this company did my initial home inspection and vapor barrier (done super well) a few years ago. I got a conflicting report from the last inspector compared to another company and some previous statements from Pest Now. (They told me there was previous termite damage in a place they’ve previously stated was beetle damage and definitely not termites). Got a ball park on sentricon, the actual estimate came back with less linear feet than I gave for the ballpark, but 300% more). Overall, I’ve had some really good work done in the past, but I have lost trust recently and am unsure if I’ll continue business relationship in the future, which is a shame because I really enjoyed and trusted the guy who did the initial termite inspection and vapor barrier (he was not available to come out for this last inspection/estimate).

Provider response

Hey Austin, if you ever need anything at your house give us a call at 804-589-1009 and we can restore that faith you had in us originally, thank you for the review!

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