About this provider in Mechanicsville
Owned and operated by the Belfield family since 1971 ,, Voted the " Locals Choice" as best control company in our area ..
Rating breakdown from customer reviews
4.8
28 reviews
Customer reviews for Universal Exterminating Co Inc
Megan Prosser
We had Universal come out for a second quote after a different company quoted us $1850 for a termite treatment. Josh was very professional and after 5 minutes was able to identify that it was in fact ANTS not TERMITES. So grateful for their honesty and knowledge.
Angela Helms
We've been with this company for years and they are honest, respectful, polite, and punctual. Highly recommend them!
Marsha Miller
Kudos to Universal Exterminating! We haved never had such professional, thorough, expedient, affordable, and satisfying service, and we have had two of the top well-known exterminators in the past. Universal has highly skilled technicians who are well educated in entomology. When we have had challenges with ants or other insects, even mice, and problems occur inbetween quarterly treatments($95 per quarter), Universal is quick to come to our home to problem-solve and expertly, thoroughly treat. Ian, on of their technicians, re-treated our home for ants indoors, outdoors, around trees and did an amazing. He even treated our attic and the soffit under the outdoor guttersaff; because we are quarterly customers, there was no additional charge. If you are looking for an exterminator, look no further. Universal will answer ALL your exterminating needsl
Provider response
Thank you we appreciate your business and kind words.... My guys are the best 👍
Vance
Josh my technician was very thorough, knowledgable, and honest. He inspected the whole house inside, out, and under. No attempts to upsell me on anything I didn’t need. And the front office was quick to respond to my email and set up an appointment just a fees days later! Highly recommend.
Provider response
Thank you very much,,,,
The Cash family “The cash family” Cash
Universal has always been outstanding! They are extremely accommodating and always aim to please the customer. Reese is usually the one to come out and he is extremely respectful, trustworthy and goes above and beyond. Highly recommend this company!
Provider response
Thank you very much ...
Terry Cox
Prompt, professional, and FRIENDLY employees. Top notch company!
Provider response
Thank you very much....
Daniel Gary Hill
Danielle Josh and Reese are the best!! Company is knowledgeable and quick to respond. PET FRIENDLY !!!
Provider response
Thank you very much,, Anytime we can help give us a call 👍
Christina Talley-Webber
Professional group of people, fair priced and get the job done! Highly recommend!!
Provider response
Thank you very much,
Lisa A
Scheduled a routine under house check. Arrived exactly when they said they would, technician was very professional and polite. A great company to work with!
Provider response
Thank you very much,,,
Meagan Duggan
I’ve been a customer of theirs for several years now and I cannot say enough good things about this company. They’ve always been incredibly professional every time they come to service our property and have never charged us extra when we need more work done or need them to come out again. You have a customer for life!
Provider response
Thank you very much, 😊...
Tripp Dillard
A trial makes a customer! Called them to help with mice getting too cozy in our garage. The initial phone contact was very informative and helpful and our service visit was outstanding. I didn't expect to make a new friend, but Reese was helpful, friendly, and courteous beyond belief. The added value of inspecting under the house and all along the walls made this an outstanding service. I am confident that we've gotten a great service and we'll continue to do business with them for ongoing preventive maintenance.
Provider response
Thank you very much ,
Wb Wick
Been a customer here for years, (I'm thinking 20) got a past due bill in the mail today. For a bill that should have been paid in June. WHAT?? I'm never late with payments, ever.. I never got this bill. So I called. I was told that yes I was serviced in June for both termite and my regular service. And they show the termite payment paid right away. (As soon as I got the bill) So i asked"I never got a Bill, did you send out a reminder?" Nope. And now I was 4 months past due, Then I asked "I had also not seen anyone come this month and havent gotten a bill for this quarter"...he said we have a hold on you because you are past due WHAT never got an invoice in the mail, no notice that i was 30/60/90 days past due. It get to 120days ,AND they stopped my service because I was late ONCE in 20 years? Thanks, if this is how you treat a regular paying customer. I appreciate your service in the past but you have lost me as a customer. Check is in the mail!
Provider response
Sir you were not charged any late fees... On the past due billing, 0 , We are very sorry to see you go and wish you well in the future....
Jimmy Robertson
Very good company. Have been with them many years. Thanks again
Savannah Mahone
I love these guys, they're always on top of things. We've been doing quarterly for a few years now and they're just the best!
Provider response
Thank you we try our best !!
Natalie
The best!
Carol Johnson
I highly recommend Universal Exterminating. The gentleman that came out did a thorough inspection, he was very informative, and went above and beyond. He took care of my problem on one trip. The price was very affordable and worth every dime.
anna hinshaw
The company is timely and thorough
Ryan Brooks
These guys are very knowledgeable and dont mind taking the time to answer questions!
Debbie Wingfield
Very promt and thorough.. Did not find anything that needed to be treated. Said we can take care of what he did find ourselves..Could have charged us and sprayed anyway , but did not! Very impressed with his honesty
Delayne Holt
I contacted the folks at Universal Exterminating in a little bit of a panic because of a mice in the house.. the technician was at my front door step at the exact time he quoted very polite and knowledgeable I would recommend Universal Exterminating Company for any of your pest control or termite needs.
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