About this provider in Fishersville
Holistic Pest Solutions is a family-owned pest management firm dedicated to very personal customer service. We form a partnership with every client to find the holistic solution to your pest control needs while safe guarding your family and home environment. Because we factor in pest behavior, biology, and…
Rating breakdown from customer reviews
4.5
45 reviews
Customer reviews for Holistic Pest Solutions
Tom Horton
Called about yellow jackets mysteriously appearing in our kitchen (just one a day or so). Someone was able to come within about 24 hours. Josh spent nearly two hours with me discussing the problem and possible entry points, patiently watching their activity outside the house, etc. While we didn't arrive at an answer to this mystery, he made some suggestions about things we could do that eventually made a difference. I thought he had good expertise about this situation and that he took a lot of time with us. I was really pleased with Holistic, and I wouldn't hesitate calling them in the future.
C
Sorry to say this scheduled appointment never happened. The technician ( Cameron) called me 15 minutes after the appointed time to inform me he was running late due to “ a pest emergency” and that he was still “planning” to come by. Whatever happened to considerations for someone else’s schedule and time factors. Emergencies happen but factoring later arrival times and how far out tech was to my home would have been too late in evening. I was definitely frustrated. Thank you
helen Wilson
Holistic Pest responded quickly to my inquiry regarding roaches. The technician was very polite and knowledgeable. Because of our dog, we want treatments that are effective but not highly toxic. Our vet recommended Holistic Pest.
David G.
Ryan came by my rental house and solved my problems. We had bats and rats. He took care of the rat problem, pronto, and referred me to a bat specialist (see other reviews). Now I have some bugs at my home and Ryan stopped by today. He was on time, as always, and took care of my issues for a great price. I stopped worrying about this kind of thing after meeting Ryan and Holistic Pest Solutions.
Provider response
Thanks so much for this review, David! We're so happy Ryan gave you great service so you don't have to worry!
Sharon Freenor
Sam at Holistic Pest Solutions does an outstanding job. He goes over and above in addressing all our concerns. I would highly recommend Sam and Holistic Pest Solutions.
glynn collis
By far the best in town! Extremely reasonable rates and by far the most knowledgeable people.
Virginia Barber
What a great company! Prompt response, friendly service, effective yellow jacket eradication, and good advice all come together to warrant a five-star review! I recommend this group highly!
Provider response
Thank you, Virginia, for sharing your feedback with us. I have passed on your glowing review to Adam, as I am sure it will make his day! We appreciate your business. <br>Best,<br>Jennifer
steven ochsman
We've been stood up twice on consult appt and have been trying to get someone out for over a month. No communication during no-shows. Moving on to someone else, and won't look back.
Provider response
Good afternoon, Steven. Thank you for letting us know about this issue. What you lay out here does not match up with our logs of your first contact being two weeks ago from your wife and our technician leaving voicemails for her. We have a record of the voicemails, but no record of any appointments made for you. This concerns me deeply that you say you were stood up twice by one of our technicians. That is just so out of character for any of our staff. If you have more information and feel like sharing it, you can feel free to contact me jennifer@holisticpestsolutions.com While it sounds like you have moved on, we do take this seriously and will continue to look into it. We apologize for any inconvenience. Our team is dedicated and always striving to do better. Sincerely, Jennifer
neal wong
I would love to leave a great review. But unfortunately it took me a day or so to get a call back6/28 When they did respond they said a technician would call me the next day6/30. I waited until approximately 4 pm ish and then called and left a message. After leaving a message I did get a return phone call from a tech and made an appointment for Monday 7/3 between 2 and 4 pm. Well after rescheduling my day no one showed up and I did not receive any notification that no one would be coming out. I have now given up. I hope if you use their services you get a better response.
Provider response
Thank you for the feedback, Neal. I am so sorry this happened. Our technician made a calendar error putting you down on the 10th instead of the 3rd, so that is why you did not receive a call. I understand the inconvenience and frustration this error caused you. Our team works hard to communicate and make each customer's experience a great one. If you ever decide to give us another opportunity, we would love to show you what we can do for you. <br>All the best,<br>Jennifer
Liz Wegbreit
This is the best pest control business I've ever worked with. We moved here a year and a half ago and they've been nothing but wonderful. They do not try to over sell anything. I trust them. The organic solution is working. They have a fall treatment for fake lady bugs and stink bugs. They are very responsive and flexible. No need to look elsewhere!
Provider response
We really appreciate the time you took to leave this review, Liz. Thanks for being a loyal customer!
Mary Beth Webb
Great, responsive service from Tyler at Holistic Pest Solutions! He was knowledgeable and took the time to educate and reassure us. We very highly recommend him. He took care of the problem but did not try to sell us services we do not need. Thank you.
Provider response
Thanks for this terrific review, Mary! We appreciate the feedback.
Anita Gupta
Heard a strange bump in the night. Called Tyler and he was out within a few days. He was very reassuring, professional and knowledgeable. We have a couple of properties in town. If we have any issues I am calling these guys first!
Provider response
Terrific Anita! So glad Tyler could help you with your bump :) Thank you for your business.
John Fitzhugh
Jenn, Tyler, and Ryan might as well be called, “The Dream Team!” These guys are the best - patient, willing to explain pest behavior and mitigation methods, and thorough in their work. We could not ask for better service. Thanks, Holistic Pest Solutions!
Provider response
Thank you so much, John! We're happy to help!
Ashley Balazs
Ground yellow jackets have been eliminated. Service was easy to schedule, on time and efficient. Well educated service provider in the ways of insects.
Provider response
Thank you, Ashley, for this wonderful review. We were so happy to help you and hope you will think of Holistic if you have any other pest issues in the future!
Ryan Miracle
Everyone at Holistic is friendly and professional. Neighbors have been using them for years---all with nothing but great things to say about service. Punctual, efficient and always willing to provide guidance. Cannot ask for better.
Provider response
We appreciate you taking the time to write this review, Ryan! We're happy to serve you and all o your neighbors too :)
Kimberly Stewart
Tyler called back promptly and scheduled our first visit within a couple of days! I was in a bit of a panic over some unwanted bugs but Tyler was so professional, friendly, and patient! The price is completely fair and we set up quarterly service. We look forward to working with them!
Provider response
Thanks for this terrific review, Kimberly! We're so glad Tyler could resolve your pest panic. We look forward to working with you as well!
Adele Plunkett
They made a free evaluation, and told us that what we thought was a huge problem could really be solved quickly and cheaply. They explained everything , and even recommended how we could make the fix ourselves. Saved us a lot of money and hassle. Very professional and honest. Thanks!!
Provider response
Thank you so much for this review, Adele. We're very happy would could help!
Bonnie Jones
Holistic Pest Solutions promptly scheduled us and arrived as planned. The technician was quite knowledgeable, friendly, and thorough in his inspection. The company also makes the entire business process very convenient for customers, and we’ll use them exclusively for any future needs. We were extremely satisfied with the service, and highly recommend them!
Provider response
Thank you so much for this wonderful review, Bonnie. We're very happy to help you!
Taylor Moody
HPS has been great to work with and the people there are lovely. I've used them for both work and home!
Provider response
Thanks for your business AND this review Taylor! We're happy that you're happy :)
Sharon Esau
Always check in on arrival to be sure all issues are addressed.
Provider response
Thank you Sharon! We're happy you're happy 😀
Chad Strain
Dealing with Holistic Pest is always excellent .They have done our wasp and termite treatments for very reasonable prices. Tyler has been assigned to our bi-monthly service. He calls on time, shows up on time, very personable and happy to answer questions. I recommend them to anyone for pest service!
Provider response
Thank you for your kind words, CJ! We're so happy to be your pest control go-to!
Kathi Gruss
We have been clients of Holistic Pest Solutions for more than 10 years. The service is always excellent.
Provider response
Thank you Kathi! We appreciate the kind words AND your business!!
Robert Scheinfeld
It was important to me and my family to have pest control in our home, but to do it in as natural way as possible to preserve our health and that of our pets. We were so excited when we found Holistic Pest Solutions more than 15 years ago and we've used them ever since. They do a great job, are very responsive, and take great care of our home. We recommend them HIGHLY.
Provider response
Thank you so much, Robert! We are so happy to have had you as a client for so many years and we really appreciate the recommendation.
Dawn D
I have nothing but positive things to say about Holistic Pest Solutions. Twice they came out to my home only to inform me that I didn't need their services. When I called the third time, they came out promptly even though I wasn't able to meet them, and treated a yellow jacket nest in my front yard. I recommended their services to family members, and I would feel confident recommending them to anyone who is looking for a pest control service.
Provider response
Thank you, Dawn for saying such nice things about us and recommending us to others! We are so happy to be able to help you and look forward to serving you in the future.
Jan Wolfe
They are dependable, efficient, knowledgeable about pests and are a pleasure to do business with. We use them for both home and business locations.
Provider response
We are so happy to serve you and your business, Jan. Thank you so much for your review!
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