About this provider in St. George
For two decades, the professionals at Preventive Pest Control in St. George have been helping rid residents and business owners from Mesquite, NV to Toquerville, UT of unwanted pests and weeds. Are you looking for help with your commercial or residential pest problems in Southern Utah or Southeast Nevada? Our locally…
Rating breakdown from customer reviews
5
1,054 reviews
Customer reviews for Preventive Pest Control St. George
Chuck Pope
great explanations of service
Denise Gubler
donald was right on time, very courteous and friendly.
Renon Anderson
Symon was very customer service friendly, quick and efficient! He was also very courteous and accommodating!
Provider response
Thank you for your kind words about Symon! We're thrilled to hear he provided you with friendly, quick, and efficient service. We strive to offer the best experience for our customers, and your feedback means a lot to us. We look forward to serving you again soon!
Richard Weidmyer sr
Great service and attitude. Would welcome his services anytime. Thanks to Patrick
Provider response
Thank you for your wonderful feedback! It's fantastic to hear that you had a great experience with our team and appreciated Patrick's service and attitude. Your support means a lot to us!
jo siki
Preventive Pest has continuously shown its professionalism in the staff that comes by to the house for service appointments. My encounter with Mr Matthew Wondolleckwas no exception. He was polite, courteous, informative & really knows his 'pests'. He has also shown integrity & honesty when performing his tasks in my home. The pests in the vicinity of my home don't stand a chance of infesting my home when I have Preventive Pest!!
Provider response
Thank you for your kind words! We're thrilled to hear that our team, especially Adam, provided you with such a positive experience. It's great to know that his professionalism and knowledge made a difference for you. We appreciate your trust in us to keep your home pest-free!
Jason Erickson
Miguel was great! He took the time to explain his plan to tackle the scorpion issue I was having at my house and walked me through each step that would take place.
Provider response
Thank you for your 5-star review!
Denise Gregory
Very friendly! Did a great job and was professional. Great customer service. Matthew is my usual pest guy but when he can’t come please send Jason.
Provider response
Thank you for your wonderful review, Denise! We’re delighted to hear that you had such a positive experience with our team. It’s great to know that Matthew has made a strong impression, and we appreciate your trust in Jason as well. Your satisfaction with our service means a lot to us!
Nancy
Matt, from the Las Vegas office, was efficient and thorough. I felt like a valued customer once again.
Provider response
Thank you for your kind words, Nancy! It’s wonderful to hear that Matt provided you with a thorough service. We always aim to make our customers feel valued, and it’s great to know he made a positive impression. Your feedback is much appreciated!
Robbe Pollack
Jason arrives always on time and is thorough in his service.
Provider response
Thank you for the great review! It's wonderful to hear that Jason consistently provides timely and thorough service. Your satisfaction means a lot to us!
Becky Hill
Joseph was great. I have always great results with Preventive. Good prices and their service is the best.
Provider response
Thank you for your wonderful review, Becky! It's great to hear that Joseph provided exceptional service and that you consistently have positive experiences with us. We're committed to delivering quality service and appreciate your support!
Kevs Fukuda
Joseph Walsh (technician) was personal, spoke woth a smile and fully understood our needs prior to arriving. He was quick and thorough. Thanks Joseph!
Provider response
Thank you for your wonderful feedback! We're delighted to hear that Joseph provided you with such great service and took the time to respect your property. It's fantastic to know that his attention to detail made a positive impact on your experience. Your appreciation means a lot to us!
Jerome Newbauer
Very knowledgeable Polite and thorough. answered all my questions
Provider response
Thank you for your fantastic feedback! It’s wonderful to hear that you found our team knowledgeable, polite, and thorough. We appreciate you taking the time to share your experience!
Darlene Headley
Jason is so friendly, I enjoy visiting with him every time he does the pest service. He is VERY knowledgeable about the products used, and this company is just "the BEST" !!!
Provider response
Thank you for your loyalty and wonderful feedback! We're thrilled to hear that Jason has consistently provided knowledgeable, efficient, and friendly service. We'll be sure to pass along your kind words to him. We appreciate the opportunity to serve you and look forward to many more years of keeping your property pest-free!
Christian Burke
I had some specific request for Symon, and he cheerfully fulfilled them all.
Provider response
Thank you for the review Christian! We're happy to hear that our techs are providing excellent service.
Esmeralda Proctor
We have been using Preventive Pest for over 10 years….we get service every other month….we have never had any pest issues inside or outside our home….we always receive excellent service from every technician….Jeff is our current technician…he’s the best yet!!
Provider response
Thank you for your wonderful feedback, Esmeralda! It’s fantastic to hear that you've enjoyed over a decade of reliable service without any pest issues. We're proud of our team, and it’s great to know that Jeff has made such a positive impact during your visits. Your satisfaction means a lot to us!
Carol Hasbrouck
Miquel is the best. An asset to your company. Been with Preventive Pest for over 15 years and he is truly the best. very thorough. Very friendly
Provider response
Thank you for your fantastic review! It's wonderful to hear that Miguel has made such a positive impact during your time with us. His thoroughness and friendly approach truly make him a valued member of our team. We appreciate your loyalty over the years!
Lisa Finger.
Started w/ Preventative with bait stations in my yard and was told that this is the way to keep rodents from entering my attic. Didn’t work, so we signed a 100% guaranteed contract with traps in attic and HOA added common area bait stations. Today during visit, nothing in attic, but tech informed us that he will only visit 2 more times and it’s not his fault if he can’t locate a small hole where rodents can access. Also stated that contract is not guaranteed unless bait stations and traps are used at the same time. Even though this review indicates 1 star they are undeserving. After months of working on this problem, tech Jorge stated he’s bringing cameras next week. Instead Mgr Mick Walker also came and said he’s giving up and said to find a better exterminating company.
Provider response
There also seems to be confusion about the rodent stations. Those are to help monitor and control the population and deter rodents from entering the property, but never would have been sold as a promise that rodents would NEVER enter. I also apologize if there was confusion on what was covered under the guarantee, but most of the services we provided should not have been covered; they were done simply to help out. We performed many more services than what was paid for as a courtesy to you. Additional weeks of trapping services were provided and additional exclusion work that was not included in the original quote was completed. With a very persistent issue such as yours, there is sometimes something being missed so a fresh set of eyes may help to find what was missed. This is only the 2nd time that we have had to offer this up, and Mick stated that if someone else came to inspect, we would cover the cost of those final repairs. Our estimate is that $1000 of free services were provided and we wanted to get a 2nd opinion to help resolve this issue.
Nancy
I’ve been with preventive pest for about 20 years. They used to be sooo good! Ever since they sold out and relocated their headquarters in Vegas, they have gone way down hill. Can’t seem to hire decent employees that do a good job. They have one good employee, named Clayton but I can’t always get him. I have cameras on my property and have watched them do a very sub par job. Talking on the phone the whole time ….not paying attention to what they are doing. They used to look for spider webs and knock them down and I thought it was standard to use the hose from the truck on the exterior to get good coverage and use the smaller backpack pump to do the inside. They have been using the back pack on inside and outside for the last 3 times. And not doing the granules in the yard and raised the price that I was guaranteed for a lifetime not to go up. I will be switching. I’ve seen enough
Provider response
Nancy, I am so sorry to hear that you are not happy with the service. We do not want to lose such a good, long-time customer. I would like the chance to fix this and earn back your business. Please call us when you can and ask to speak with Blake or Mayra and we will be sure to resolve any issues you have and be sure that you are getting the service that you once loved.
Jen Clouse
Wasn't very respectful of our yard. Pulled the hose through the flowering bushes causing them to break and fall into pool. Also when pulling hose removed some large rocks from our perimeter and didn't bother to pick up afterwards. He is the only tech that has done this in the last almost 7 years. Sprays our sliding glass doors, the base, this leaves water marks which are very hard to remove especially in the HEAT. He needs to have a little etiquette and respect.
Angela Davis
Still frustrated by my path lights being disturbed and damaged.
Provider response
Good morning Angela. Sorry that this happened. It was not brought to my attention before. I would love to help resolve this and be sure that it isn't something that continues to bother you. Please contact our office and ask to speak with Blake anytime next week.
Mark Spicer
I would like them to come back to my home in Dammeron Valley. Two days after they performed the bug service, I still have live spiders, beetles, scorpions and bugs. Come back and reservice our home.
Provider response
Good morning Mark. So sorry that you are still having pest issues. We will be reaching out to you to schedule a reservice. In the future, if you need anything, please contact our office and we can be sure you get taken care of in a more timely manner.
Josh Gracia
One of your truck drivers almost rammed right into me then proceeded to speed and cut others off.
Provider response
Good morning Josh. I'm very sorry that you had this incident. I would like to speak with you about it so that I can speak with our employee about this. We do not approve of our drivers being reckless so I'd like to get this handled. Please give us a call at 435-256-6391 and ask for Blake.
Sadi Hoyt
Used to work really well about a year ago but seems they changed product or SOMETHING because I’m still seeing bugs in and out of my house.
Provider response
Good afternoon Sadi. Thank you for the feedback. Please give our office a call and we'd love to resolve this for you. We have not changed our product, but we would love to take a look and see what could be different and get you back to being bug-free!
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Treatment and cost guides before you call
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