Provider profile

Uinta Pest Solutions

4.9 stars from 596 customer reviews · 8505 S 300 E, Sandy, UT 84070

  • 4.9 out of 5 stars
  • 596 customer reviews
  • Sandy, Utah
  • Open 6 days/week
4.9
Rating
596
Reviews
Yes
Claimed
Yes
Website

About this provider in Sandy

Uinta Pest Solutions serves both residential and commercial property owners in Salt Lake City, Sandy, and throughout the Salt Lake Valley Suburbs. With a focus on timely responses, they work hard to get back to customer inquiries within 10 minutes, and they strive for same-day scheduling as far as possible. Their…

Pests handledhornets
Praised forpolitegood priceprofessional

Rating breakdown from customer reviews

4.9

596 reviews

5
571
4
19
3
1
2
1
1
4

Customer reviews for Uinta Pest Solutions

DA

Dan Adams

4mo ago

Great company to work with. They treat my property as if it was theirs! Extremely professional!

Provider response

Thank you for your kind words, Dan! We truly appreciate your feedback and are delighted to hear that you had a positive experience with us.

VJ

Vickie Johnston

4mo ago

Taylor was great at finding places where hornets, spiders, and box elder bugs were. He took care of our yard last year, and I didn’t see any of the above all season. It was a Miracle I would recommend Uinta Pest Control for all your exterminating. They get it done right!

HR

Heather Retaskie

4mo ago

Taylor always does an awesome job spraying for bugs! Great communication from the office and the techs!

SM

Steven Maxfield

4mo ago

I contacted 6 companies , to reviewed my gopher problem. Most offered a their service without asking any questions. Some had a flat rate without knowing what was happening. Uinta Pest Solutions office, listened to what I said… was personable and asked smart questions. The owner personally came to the property, the same day, to see which solution would work best for me. He was honest , reasonably priced and reworked his schedule to get me his service as soon as he could. We worked out a long range plan. I appreciated the good service. Brian came out and serviced my yard. He explained what was happening and what he was going to do. In addition when he finished he reviewed the job with me. Excellent tech and job well done.

BT

Becca Twait

4mo ago

Super fast & great customer service! Chris is awesome - he's very knowledgeable on bugs/treatment specific to your situation

Provider response

Thank you for recognizing our team's speed and expertise with bugs! We appreciate your feedback!

TN

Tay Nobles

5mo ago

Taylor did amazing serving and providing knowledge on how to help!

MB

Mike Blocher

5mo ago

Great company, work with them for my home and business. They will come back no charge whenever you have issues between visits. Highly recommend!

BD

Becky Dustin

5mo ago

Always professional and thorough. Excellent company.

Provider response

Thank you for your 5-star rating, Becky! We appreciate your support.

MN

Melanie N

5mo ago

Awesome!! Very nice young man!!

Provider response

Thank you so much for the 5-star rating, Melanie! We truly appreciate your support.

DW

D W

5mo ago

Service was timely and professional. Excellent customer service. I was grateful for the sensible and affordable recommendations beyond the service provided to provide a sustainable solution to our wasp problem.

CG

Cheryl Godfrey

5mo ago

Brian did an excellent job spraying inside and outside my home. Haven't see any ants (that are hard to eliminate) since he sprayed.

Provider response

Thank you! We love Bryan too!

PS

Philipp Schroeder

5mo ago

Excellent work as always! Polite, good price, and on time! Thanks Bryan!

Provider response

Thank you!!

CO

Cheryl Oxborrow

5mo ago

Bryan was on time. He completed the service and took care of the concerns that I had.

Provider response

Thank you, Cheryl! We're glad Chris was able to address your concerns and provide timely service. Your feedback means a lot to us!

CT

Carlos Taylor Swanson

6mo ago

Great service. Good communication and follow up. Since hiring Uinta we haven't had any issues with Box Elder or Elm Seed bugs, which were out of control before. Hornets and Wasps have also decreased. I appreciated their call to schedule early due to the warm winter weather this year. Taylor came out and was awesome. He was thorough and wanted to make sure he covered all the areas where we had concerns.

Provider response

Thank you for the kind words, Carlos! We appreciate your feedback.

PH

Philip Hiller

7mo ago

Showed up on time, got us a spot the next day! Very professional and good price!

Provider response

We love to hear that! We pride ourselves on timing and professionalism

JT

Jana Tucker

9mo ago

Bryan did a great job as usual. Expect to have him back in the spring

Provider response

🔥🔥

LV

Las Vegas

1y ago

Very disappointing performance. Half of what I asked to be done did not get done. It's better to look elsewhere for pest control.

Provider response

Las, I’m truly sorry to hear that your experience didn’t meet expectations. We strive to provide the best service possible, and it’s clear we fell short this time. Your feedback is important, and I’d love the opportunity to address your concerns. Please feel free to reach out via text or call so we can make this right for you.

EL

Eric Loertscher

1y ago

The service that they have done is great but my whole experience is soured because the only reason I even know they exist or used them is because someone (not in the company) scammed me. Unfortunately for me it seems that the person who came to my house to sell me a service plan didn't work for the company. I posted a very negative review earlier under the impression that I was being charged monthly and then having to pay over $100 for the service on the day. The owner reached out to me within 15 minutes to tell me that they don't do monthly payments or contracts. If anyone comes to your house asking you to sign up for a contract say no... it's a scam! Don't ask me how Uintah wound up with my address and actually coming out and performing the service, perhaps the scammer thought that I'd just keep letting him take money out of my account if I was actually getting the service but I'm still out about $500 because I thought I was Paulding monthly for a quarterly service just like I did with Orkin... lucky me, I'm going to have to change my checking account number.

Provider response

Thanks for the review Eric as we take these reviews very seriously and I would like to address a couple of things!<br><br>1. We do not do monthly payments for accounts on file! We charge customers after the work is done and to the price we quoted!<br><br>2. We also do not currently go door to door with sales! We have built our company on referrals, and Google ads! No sales men! No games just good ole fashion good work and people telling their friends!<br><br>3. We are sorry that you had an unpleasant experience, but appreciate knowing that WE DO GOOD WORK! Love to find the silver lining in this unfortunate situation! <br><br>Thank you,<br>Thomas

LT

Leslie Trice

1y ago

The technician, Daniel, was great-he was 5-star-prompt, polite and did a very thorough job. The company pricing is really high though if you have wool rugs, although they did do a military discount which we appreciated.

Provider response

Thank you for recognizing Daniel's great service and for appreciating our military discount - we're glad you were happy with the thorough job!

CR

Christine Rizzo-Thompson

2y ago

I have a annual membership with them. I feel like they rush every time they do a service. My first visit they sprayed inside outside including window wells, brushed all the webs off of eaves and under deck. Since signing up for the annual contract service has declined.Things that are marked complete they don't do. Example, my last visit they marked that they brushed the eaves and they did not. Still many webs exist. Inside they spray haphazardly missing many spots and not keeping the solution close to wall moldings rather will spray in the middle of the floor. Very lazy. I do appreciate they will come out in between services if I need them. I'm hoping this was just the specific technician that came out however I may need to look for a new pest control service provider.

Provider response

We're sorry to hear about your experience and appreciate your feedback. We understand your concerns and would like to ensure that your future services meet our high standards. Please feel free to reach out to us for any further assistance or to discuss your service in more detail.

RS

Randy Stevens

2y ago

Very disappointed with the service we received today with Thomas the technician. He was definitely in a hurry to finish for the day.We were his last stop of the day. He was not thorough at all. He didn't spray along the baseboards. He completely missed my living room. He was not professional at all. I will only use this company in the future if a different technician comes out.

Provider response

We're sorry to hear about your experience with Thomas. We understand your disappointment and we apologize for the oversight. Please feel free to reach out to us for further assistance or if you would like a different technician for your future service.

GC

G C.

2y ago

Tech was very rude and was difficult to talk with or ask questions to. He showed up an hour early and wouldn't let us finish putting our things away before he started spraying, and just started spraying with us in the room still or places I asked him not to yet. It was all pretty upsetting and felt a little violating he couldn't be bothered to listen to us when we asked him to wait a second. We understand these chemicals are generally safe, but we wanted to get out of the house since I have asthma, and our pet beds/stuff and toys were still around Edit Jul 15: First spray tech shows up an hour early without mentioning it Second spray, they assure us it wont happen again. Tech shows up over 2 hours past initial appointment time. Don't expect these guys to value your personal time at all. It would've been fine though if the office would've communicated with us about the timelines or an eta on the techs arrival, but we were sitting around and had things to do which we no longer can get done. We also did reach out the day after the initial bad experience, the owner said he would call, never did. Have also had nothing but rude service from the company and them refusing to talk with us because "your property manager said we cant" which made the second scheduling very difficult. Firstly they said they would reach out which they didn't for a reschedule. Twice after the initial appointment, we got texts with random times 24hrs in advance that they were going to show up to spray inside the home. We never scheduled these and were not consulted. The first time we rescheduled we set a date, which changed by the second sudden 24 hr notice we didnt set. The second time we tried to reschedule after that, the office staff said she would not reschedule with me unless she got word from the property management. I told her we were not going to be available, and we needed to reschedule but she was very difficult to deal with. I had to angrily call my PM who finally in a stroke of luck answered the phone an acted. We then got 4 seperate appointment times and I had to reach out to confirm the right one. They are also still refusing to give us the spray reports, and say we need to go through our Property managers, whom have refused to provide them. The company said "good luck" when I told them this This next tech who came today on the second spray was much more professional and cordial, we liked him, but that does not change our opinion of the company itself or alter our previous and recent experiences

Provider response

I'm sorry to hear about your experience with our technician. We truly apologize for any inconvenience caused. Please feel free to reach out to us via text or call so we can address this matter further and ensure your concerns are properly taken care of.

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