Bug Busters
Verified5942 Stratler St, Murray, UT 84107
Open 5 days/week
Rating Breakdown
4.8
★★★★★137 reviews
Customer Reviews (30)
We have used Bug Busters for many years. Their customer service is unmatched. You always talk to a real person and they actually care about your situation. We have massive Box Elder bug infestations and the technician (usually Reggie) is so knowledgeable and always explains the best solutions for our home. Do not hesitate to use Bug Busters. Their pricing is amazing and they are usually able to be at your home in a day or two. As a customer for many years I HIGHLY recommend Bug Busters!
Our experience with Bug Busters was great! We had an aggressive nest of ground hornets under our concrete patio which made it scary to go into the backyard. Bug busters were able to schedule us within a couple days, and after the service, the hornets were gone after 24 hours. Bryant also sprayed the eves and checked all of our utility boxes cleaning out multiple wasp nests. 100% would recommend.
We have used Bug Busters for a number of years, at our old house and now this house. They are very knowledgeable, kind, care to listen, Mark is great! They are always on time if not early. They get the job done. Use them, they are worth it.
Wonderful and consistent service! Friendly, punctual, and efficient. Several neighbors and I use their service each year for our Box Elder bug problem. Thank you for your service!
I have uses Bug Busters for several years and have recommend their service to friends and co-works. They take time to answer questions and that is what custom service is about. I am giving a shout out to one of their employee Reggie.
We only have rave reviews for Bug Busters. They have helped us with a few properties always professionally, kindly and always doing a great job at each job! Thank you Bug Busters!!
Very efficient
Bug Busters are wonderful. They scheduled a prompt appointment and arrived as scheduled. They then efficiently treated our home for bugs, which we are thankful for. Each room in the house was treated, then the exterior of the house and around all of the windows. Thanks Bug Busters.
They always do a great job and listen to what the buyer is asking for!
wonderful service; technicians are prompt and courteous; treatment works - we rarely see insects/spiders
Bug Busters has sprayed our pine trees and spruces for years. They are reliable, knowledgeable, skilled, and honest. We really appreciate working with them.
Great service and very dependable.
I've been with Mike and Bug Busters for well over ten years now. Professional, timely and responsive. I would recommend Bug Busters, without hesitation!
Nothing but 5 stars for these guys! We have them out every Spring to spray for ants. One time gets rid of them! We have been using them 5 years plus!
Great company and service, very professional and it actually worked! Bugs and spiders seem to be gone. Thanks!
I've relied on Bug Busters for many years to take care of any pest issues at my house. They have always given great service and are reliable and professional. Highly recommend!
I have been using this company for years. They’re always professional and helpful when I have concerns about certain areas. They’re definitely must have company to go to, and they also can spray your trees and bushes!!
I'm outraged. Wasatch Bug Busters arrived early and immediately started spraying pesticide into a house full of occupants. I asked them to stop and give us a few minutes to take our pets and leave. They stopped — momentarily — for as soon as I turned my back, they started spraying again. We have pets and elderly in our community, and as I stood in fear within the miasma of poison billowing around me, I feared the worst for their safety and mine. After I admonished them, they muttered something about having a schedule to keep. We picked Wasatch Bug Busters because we thought they were a conscious and considerate company. But, when they had the choice between our safety and their schedule, they chose the latter. Every breath I took that day was a stinging testament to their callous disregard for us.
Do not use for elm seed bugs. I specifically called them for this reason. They charged a lot of money and the problem only got worse.
I had this company come and spray my 3 property's 9 days ago. I called them because of wasp hornets flying ants and earwigs. We paid quite a bit for there so called service and now we are being attacked by the things they were to kill. I called and they said I would have to pay them again after telling me if I saw things after 5 days they would be back to respray! I'm calling my bank and disputing all charges. I was treated badly by some young girl with a very smart Ignorant mouth. WARNING this company SUCKS and will be sorry they ever meet me. My customers who come to Groves market and Deli are being chased from the spots they are eating and this was paid for but job not done. DON"T trust this company I think they just sprayed water.
I specifically talked to them about scale on a pine tree I've had treated before. I explained that it had to be root treated as spray had no affect on scale already on the tree. The recommended spray anyways saying they've had great results. Nothing improved after the treatment. I guess I learned my lesson to stick with the reputable companies that know what to do. Oh, and thanks for the 10% off (like $10) that was the second slap in the face.
My tree is doing amazing with the help from Bug Busters
Very unimpressed with this company. I cleaned out cupboards and underneath my sinks expecting them to spray there and even when I asked them to they didn’t. They were late and then they were only here for maybe 10 minutes tops. I will definitely be calling somewhere else in the future.
Never use this company!!! Their billing department is messed up and corrupt and they’ve never returned my calls about disputing a charge and then they send me to collections and add on attorney fees - all on an amount that I paid in full!!!
Response from Bug Busters
SORRY FOR YOUR MISS UNDERSTANDING. IT'S UNFORTUNATE YOU DIDN'T PAY THEM DIRECTLY SO THEY WOULD KNOW. AFTER THE AMOUNT IS OVER DUE IT GOES TO THE COLLECTION AGENCY AND IS OUT OF OUR HANDS. SOUNDS LIKE THEY WERE STILL TRYING TO COLLECT THE COLLECTIONS FEE AS EXPLAINED AT THE BOTTOM OF THE INVOICE.
Prompt and professional. Cleared up the problem quickly and thoroughly.
I was completely disappointed with my experience with this company. The technician "Mike" claimed to have placed bate throughout my house and garage. After inspecting after he had left I found that he had not. How may other customers trusted the work was done but did not check?????
Response from Bug Busters
Thank you for your feedback. We are so sorry that your experience with us was not the best. We don't normally have a problem. Our technician was badly injured at your house and had to have surgery. I'm sure he was not in his right mind when he was explaining things to you since he came back very white-faced and in pain like we've never seen him before. If you would give us another chance I'm sure you would be as happy as all our other customers. Thank you again.
Not at all satisfied. i might as well have taken $250 out of my wallet and lit it on fire than hire these guys.
Contact Information
Phone
+1801-313-0311Address
5942 Stratler St, Murray, UT 84107
Website
www.wasatchbugbusters.comHours
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