Preventive Pest Control Utah

Tyson was very professional, he did an excellent job spraying inside and out. I have had a lot of spraying companies over the years, but none of the technicians have been as good as Tyson. Please have Tyson and only Tyson come to my house in the future.

Brayden Garner did our pest control service and did an excellent job. He was professional and listened to my concerns. We are very happy. Thanks Brayden!

Fantastic and professional service!

Brent did a great job. He was professional, communicated well, and was friendly. We’re glad to be with Preventive!

Wonderful customer service. Thank you.

Brent was on time, friendly and professional, and did a great job of servicing upstairs, downstairs, the garage and outside.

Gabe is awesome! Glad to have him working with us.

He did a good job

Preventive Pest Control is a wonderful service and very competitive pricing. Specifically, Adam does an amazing job every time, he is definitely my favorite technician. He also does a good job letting us know about any resident issues such as cleanliness.

Cade P. Was very professional and listen to my concerns about pet safety. I highly recommend him.

You did such a great job, were so courteous and willing to make sure all of our needs and concerns were taken care of. Thank you!!

Tyson did a fabulous job with our house and yard. He texted me before he arrived and was a gentleman to do exactly as I requested. Highly recommend him and this service. did a wonderful job with our home, both inside and out. He was on time, courteous and did exactly as I expected. Thank you Tyson.

Gabe was the best technician! You need to give him a raise and promote him!

Jonathan performed a great service for us. He showed up upon time and was very respectful of our property, both insight and outside the home. He extensively covered our yard with both spray and pellets, really go on above and beyond I think to make sure the coverage was beyond adequate.

Christmas light service was excellent - high quality product, friendly installers.

It has been a pleasure working with Preventive Pest Control Utah over the last year. The technicians always do a great job. The office staff is easy to get a hold of, knowledgeable, and friendly. My lawn looks great.

we use preventative pest control quite often. They’ve always been professional, courteous and helpful. It is a pleasure having them work with us.

Top notch customer service! We have had Preventive coming for years! We have had quite a few good techs. Nathan takes the top spot for the best tech we have had come service our home! He did a fantastic job and was super friendly and helpful! Keep him around for a long time and give him a raise or bonus! He is a great employee! We love Preventive!

they might be the best pest control company in the whole world, but the driver that lives in my neighborhood sucks so I would not use them.

Don’t bother they are very unprofessional, the first session was great but after that it went down hill. They reschedule last minute or will mark that they completed your service or knocked at your door when they did not. The last two session I had to call them to come back and spray under there “free service” since it was with In 2-4 weeks since they had sprayed and I still had an issue with insects. I decided to cancel them but had to do one last service with them due to contract and they wore so rude to me just because I was choosing to part ways. I just think they need to better train there team and be consistent when spraying homes. And the phone reps need to improve in their customer service.

In October 2023, I called and asked them to redo the service as they didn’t do it and we have many pest because of this. I asked to let me know when they are coming so I am home to ensure that service is as they said as this is what we agreed and they started to come when we are not home and the service is not as per contract. Today, July 17 is 2024, we observed that our home got infested by many pests and my husband checked the account to see what it is going on. We found out that they stopped coming without letting us know. I can only say WOW as I have no other words for the poor service offered by this company. We are going somewhere else. I checked the latest reviews and it looks like they are all one star. Something happened one year ago and the company’s service is poor and not what was for many years. July 20 follow up I understand that you changed your system. However, from October till March are two quarters when the agreement with you is to come each quarter. And we listen to our home phone records and we didn’t have them as I will call you, because we agreed that I will be home for the service. I appreciate the you called me after you saw my review below and that this Friday you did take care inside and outside of our home and sprayed it. The person that came was very polite, as usual. For now, I will not change my review while I will give you the opportunity to fix your service and rebuild the trust with us and will go from there.

Company overcharged. When I showed them receipts they refused to refund. I canceled service. They continually hound me with texts phone calls and knocks on my door. I have asked them multiple times through documented conversations to stop. I recommend not doing business with them.

Preventative Pest came out a few months ago and treated our poplar trees which are over 90' tall with an iron treatment. 2 are mostly dead now. Not happy! I have contacted them previously when we had new bushes die due to insects if some sort killing them, even though they have treated for insects. I pretty much got lip service and no further contact. I will reach out about these trees, but I am not confident anything will happen. The middle tree in the pic below is the quickly dying one.

Stay away from this company. They didn't bother to ring my door bell for interior work. They charged $461 for a year. This company works like a Gym, with a membership. They charged me 60% of what was left on our 1 year contract when I called to cancel my services. I had service with another company prior to this company who DID NOT charge me to cancel my service

I have been using preventive for about a year. Everything was fine till it wasn’t. I had owned on a pass bill. So I set up a payment to come out. They called saying I owed. Talked to the lady.. she looked said never mind. That payment never came out. Now owning more money. Because I didn’t get a message or invoice for 2 months. They are saying they entered my home. On a date I know I wasn’t home. But heaven forbid that’s what there tracker says. They said they sprayed out said which I can’t prove . They usually leave a card but I didn’t get one at this time! It’s very frustrating it he said she said. I really like this company till I didn’t .

After being a customer for many years, I have to leave Preventive. They were good @ the service I paid them for, but something has happened. Unbelievable bad service 2022. Preventive charges w/o notice or authorization and failed to do services AFTER Paying In Full for a year. Simply saying “We’re Sorry” for charges AFTER I paid in full for a year or service because Preventive changes rates AFTER payment for a year is simply an unfair business practice? You pay for a service, in full, several months later they increase the price for the service you ALREADY paid for and charge you for the change 10 months later? They claimed they notified all clients. I asked for proof of communication, they searched and cannot find. “We’re sorry”. I paid in full for Tree Service 01.2022. It never happened. They advised me of this in November. “We’re sorry”. What else have they not done that I paid them for? “Sorry” does not instill, or replace Trust. Never again with Preventive.

RED RED FLAG!!!! please save yourself the headache & DO NOT use this company! My husband decided to use it because family referred them. The biggest red flag to me was when they claim to show up & spray while we weren't home & left a card saying what was done & I was home!! They didn't service our home at all. We have the employee on camera walking to our door leaving the card & driving away. They did this several times. The biggest indicator of no service being done besides being caught on camera is that the spiders, spider webs, wasps & ants were still around! I told my husband to cancel with them because of this. He did but then some how we still owe them for one more service. Which is laughable because they didn't service our home. Their billing is insane. So my husband tried to work it out with them & in the end began service again with them, & now we are constantly being billed a past amount (for service that was never done) in addition to current service. When we began service again with them it was a zero balance, yet we still get billed a past amount. Just don't waste your money with them. Find another reputable, honest, customer service friendly company. I hate that he even gave them a second chance! Never again.

Don't waste your money on this. First time my house got sprayed the tech was there for less than 2 minutes. When done, he told me to sign a paper that was said to be a receipt but ended up being a contract. I called in to cancel the next visit and said I would call to reschedule it but the guy came to my house anyway and according to my husband who was home it was only outside and lasted for less than two minutes AGAIN. I get home and there was a note saying I owe 80 dollars for the service so I called in and the receptionist told me I never canceled the appointment and that I would either have to pay 192 dollars to cancel my account or pay the 80 dollars for the 2 minute service. I would gladly pay for all appointments if I felt like they were effective but right now I just feel like I was scamed.