Provider profile

Gafford Pest Control

4.2 stars from 33 customer reviews · 4121 Frankford Ave, Lubbock, TX 79407

  • 4.2 out of 5 stars
  • 33 customer reviews
  • Lubbock, Texas
  • Open 5 days/week
4.2
Rating
33
Reviews
Yes
Claimed
Yes
Website

About this provider in Lubbock

Gafford Pest Control Services Inc.’s mission is to offer the highest quality in service, the safest and most technologically sound methods of pest control management practices at all times. Our personnel will be the best trained with the ability to use pest control methods to assure our customers the very best service…

Rating breakdown from customer reviews

4.2

33 reviews

5
25
4
1
3
0
2
0
1
5

Customer reviews for Gafford Pest Control

SS

Steven S

1mo ago

8 am Saturday morning lawn mower motor on a pressure washer full throttle. Really don't appriciate it....

Provider response

We service our customers based upon their need and their schedule. Unfortunately we can’t get permission from an entire neighborhood to do a service.

RW

rich white

2mo ago

Excellent company. Very prompt and courteous. Adam is a great representative of the company and their commitment to great service. Have always had top notch service from Gafford and Adam. Best in Lubbock!!!

HM

Heather Medellin

10mo ago

Horrible experience with this company. Will never recommend them to anyone. Was told a cleanout was going to be done at my house and I got prepared along with my family. My neighbor who has caused the reason that we needed an exterminator anyway did nothing that we did. We were told to leave our property and they did not. Was told if we didn't do all these things to get ready that a fine would be charged. So all excited I am to finally get something professionally done to find that really nothing was done. I could have done better myself. I feel very let down. Like almost a joke. I hope the next person that needs services done considers others before you go with this company. There are many others.

JL

Jessica Lopez

10mo ago

Jesse with Gafford came recommended. He’s done a great job with spraying the house and deck. Reasonable prices, he always shows up and communicates. I highly recommend asking for him

DI

Drok Irons

2y ago

Had the pleasure of meeting Jeremy today and I have to say he is one of the most professional and insightful technicians in any industry ive dealt with. Smiled whole time, replied yes, no sir and understands the importance of repeat customers. He takes pride at being good at anything he does. They dont pay me to think but I think he has management potential written all over him. Im hope they take care of this guy and make sure he has what he needs in order to stick around.

MP

Mia Parton

2y ago

Responsive, and professional

RA

Rachel Alonzo

2y ago

I have no issues with their services, it’s their drivers!! They cut people off on the roads and not using signals to let the other drivers know! Also have caught one texting while driving. Maybe the company needs to make their drivers take defensive driving courses.

CS

Christena Stephens (Troublemaker)

3y ago

A friend recommended Gafford Pest Control long ago. Love their customer service. They are always professional, always on time, and the best part - not a bug in site.

DC

Dennis Casey

3y ago

I've been using them for years.

SG

Starrla Goins

3y ago

I live at an apartment complex that uses this particular company. They came out and sprayed, and it's like they spray water. I had more luck catching the german cockroaches with sticky pads than they did with spraying. The apt complex only has them come out every 3 months. So that doesn't help with anything. The came out yesterday, and the gentleman that came is their termite tech, and he appeared to spray really well. Idk what he sprayed, but now those bugs are out everywhere! He did leave me some sticky pads and put some gel in my outlets. The apt complex is supposed to have them come out and do a "clean out" which is not what this apt needs. It needs to be fumigated. The issue with that is that there are 3 other apts connected to this building. So they would need to fumigate all 4 apartments in order to do anything.

JM

Jason Manzanares

4y ago

Great service!

AT

Anthony Thomas

4y ago

IM A PEST CONTROL TECHNICIAN AT GAFFORD PEST CONTROL 9YRS 4-MONTHS IN COUNTING!!!

S

Sandy

4y ago

A whole lot of work, but... so we'll worth it!!!

BD

Bobby Duran

5y ago

They are very thorough and always available. They actually answer the phones which is more than I can say for other businesses.

JR

Josh Reglin

5y ago

Gafford made it easy to schedule an appointment, they were courteous and professional.

JS

Jerrod Shelton

5y ago

Probably the best pest control and termite treatment company world wide.

ET

Esmeralda Torquemada

5y ago

Always friendly with great service!

SA

Sarah Abshier

6y ago

Tony was just lovely, respectful of current social distancing recommendations and made sure he was thorough and all areas were taken care of. We just got the spray so I cant attest to the product itself, but as long as it works as well as their people it will be great.

LV

Leif Vulfila

6y ago

They have been out to spray several times and never mentioned the mulch around the house (put in by previous house owner) is a magnet for termites. Shows that they either dont care or are incompetent. I raked back the mulch and there were termite larvae. Which shows their spraying was also ineffective. AVOID THEM THEY ARE INCOMPETENT! Makes me wonder if these glowing reviews are people that work there or friends of the owners.

Provider response

Good Morning, we would be happy to discuss your recent findings in your flower beds. I do not find your name in our database, so please feel free calling our office. I would like to point out that termite applications are VERY different from "general" pest control applications, so they are not one in the same. In addition, mulch is NOT a "magnet" for termites, it would be considered a conducive condition that the majority of homes in this area have. Again, if you have any concerns please call our office so we can look up your account.

MW

Michael Wisian

7y ago

I have used Gafford for a number of years. They can generally book an appointment within a week. Very courteous and professional techs and office staff. I trust Gafford Pest Control to keep unwanted pests out and off of my property.

BB

beth bowlin

8y ago

Very thorough, excellent service! Tim was courteous and went above and beyond to provide exceptional customer service. Best pest control service in Lubbock!

LM

Larry Massingill

8y ago

Great service!

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Treatment and cost guides before you call

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