Bug Tech
Verified6613 19th St, Lubbock, TX 79407
Open 6 days/week
About Bug Tech
Bug Tech is Lubbock’s trusted pest control provider, offering expert pest management services for homes and businesses. Specializing in a wide range of pest solutions, including bed bugs, termites, rodents, and mosquitoes, Bug Tech delivers fast, reliable service tailored to meet your specific needs. With over 10 years of experience, their licensed team ensures safe and efficient pest control, offering same-day service and customized treatment plans. Whether you need residential or commercial pest control, Better Call Bug Tech for effective, long-term pest protection.
Rating Breakdown
4.9
★★★★★365 reviews
Customer Reviews (10)
Thanks for the prompt service. Let's see how well the insecticide works.
Response from Bug Tech
Thank you, Jack! We appreciate your feedback and hope the insecticide meets your expectations.
Response from Bug Tech
Julie, we're sorry to hear about your experience. Please reach out to us for further assistance.
I called this company 6 months ago and had them come out to my home and the technician did a very good job and was very thorough however I had told him at the end that I wanted to sign up for quarterly services at my home which it sounded like he had set up however I have not heard from this company at all ever since. Very disappointing. I guess they don't want my business after all. I'll find a company that actually does..*Update, for the record they have not reached out to me at all even though in their "response" they claimed that they did but they have not..
Response from Bug Tech
Mr. Hale, we certainly do want your business! It seems there was a communication breakdown, and we are addressing the internal issue. We've tried to reach out several times to make this right. We deeply apologize and hope for the opportunity to rebuild this relationship.
It’s my fault for doing business they are up front that if they don’t catch the skunk I still we’ll be charged. The fair way to do business is only pay if the job is completed I should have used common sense and not do business without a grantee. With the business policy this company uses I want to warn people buyer beware you can end up wasting your money all they do is set the trap and drive off. When I was a kid it was different an exterminator would force the rodents or skunks out. Anther thing that really upset me he I found the skunk called and got a call back two days after. Complete waste of money do not do business
Response from Bug Tech
Jeffrey, thank you for your candid response. We never want to leave a customer feeling that we did not do as we promised. Our manager is reaching out to discuss this with you and make this right. We take very seriously our job to meet expectations and manage your pest issue.
After my first spray I have twice the bugs
Service was great food was not as good as it used to be, but we all know ppl only go for the biscuits lol
Response from Bug Tech
Hey, Kendra!! We hope the biscuits were great wherever you were, but Bug Tech doesn't serve food - we're afraid you left us the wrong review! If you use us for your pest control we would love a review for that! Let us know if we can help you out in any way! :)
Friendly staff and great techs. Very professional and gets the job done fast!! Thank you again for all your great work. Will use your services again.
They we're doing good and then no calls to schedule the next appointment before they would call when it was time to spray
Kindly check whether they have any tie ups with the apartment you live in before ordering their services.
Contact Information
Phone
+1806-318-6540Address
6613 19th St, Lubbock, TX 79407
Website
www.bettercallbugtech.comHours
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