Barefoot Mosquito & Pest Control - Katy TX

Billed me $2700 for rat exclusion work they did not perform. Been trying for 2 weeks to have charge reversed. So far - unsuccessful. Promised 3 times to have manager call me. Finally had 1 call yesterday. Wants to come talk to me. Can’t rely on his crews word that another company had already done the work. Thank God they billed me through American Express. Dispute initiated.

We had an inspection scheduled for 2/3/26, and no one showed up. I took off work so I would be available. I called and spoke with customer service and the lady stated she would reach out to the tech for ETA, and that he will be reaching out to us with an ETA. This was a Complete waste of time! I have been using this company for years, even when it was Stampede pest control. You have turned a loyal customer to a now detractor. I took my business elsewhere for the issue we were having, and we are now thinking about canceling our quarterly services with you all because I refuse to spend money where I'm not treated right!

Happy with Darnell and his team (technicians). Very good service and knowledgeable. These guys work hard and I wish them the best. However, I will share that the management of this company doesn't understand how to communicate effectively, how to hold their team accountable to excellence, and how lifetime value of a customer works. I was randomly charged over $100 for a retreat and the customer service manger, Alexis, informed me that what was communicated to me was incorrect since the retreat was too close to my next service date (fyi, no policy has ever been shared or published). Had I known they were going to bill me in advance for my next treatment, I would have simply cut ties and found a better company. TO be clear, they stated in writing this was a free retreat. I really tried to resolve this. I'm frankly shocked at how this company turned a nearly 10-year loyal into a detractor over their team's numerous mistakes. All I simply asked for was a refund for the $100 charge they made on my card for a retreat that I was told was free -- but I was told sorry, there's nothing we can do despite the admin team stating otherwise.

Do not use this company! They were supposed to come out and do pest control for me today and did not show up. I tried to call their office a minimum of six times today and never got a return call. I even drove to the address listed as their business address in Katy and it was a private residence! I believe this whole operation is a scam!

Do not hire these people for anything related to termites/sentricon. They showed up without the proper tools to locate the stations, and proceeded to break a station. They did not perform a satisfactory inspection/replacement of bait, and are incompetent.

Jason was timely, thorough, professional, polite, and knowledgeable. Good technician.

I have to say that the service is actually good. My bad experience was that after losing a day of work, a human error caused poor logistics, and no one came to my house on the scheduled day and time for my appointment. I think many of us have work commitments and shouldn't lose a day of work just because someone comes to our house. The girl, Annie, was very kind, I won't deny that, but unfortunately, an internal logistical error wastes the time of people busy with their businesses. I don't even know yet if the service will work, but it already makes it clear that they are a bit disorganized internally.

After several years of super service I must update my previously posted review. The owner sold this business so we have different leadership. I noticed an immediate change in phone response and proactive scheduling. We called them out for attic rodents and they failed to locate all the points of intrusion around the house exterior, said they could not fix the point of entry on the roof and left. We hired another company that I have reviewed who found two points of entry, placed 12 traps in the attic and came back after a week and removed 8 filed mice and a large rat post mortem. Wow. Well there are still more up there and they will eventually get them all. Caveat emptor.

Best service in this area, those guys are great, very knowledgeable and friendly, they have been taking care of my home for over a year, yesterday I received their visit, the young man (unfortunately I don’t remember his name) was very helpful and extremely courteous . I’d recommend them.

Life After Bugs has a new owner and the quality of their service is horrible. The front desk manager is just as unprofessional and dishonest as the employees that work there. I’ve been a loyal customer for 5 years until now. Be careful with this company!

We had the pleasure of having Anthony take care of our pest control today. He was awesome! He was on time, very courteous and respectful. He did a thorough job! We’ve been using this company for several years and have been pleased with the service.

Terrrence executed our annual termite inspection today. He was terrific, the best in 37 years.

I called to arrange an initial treatment of my newly purchased home that had signs of ants around the foundation and mud wasps (or whatever they’re called). Scheduling was easy and the pricing structure was well explained. Torrey was prompt, polite, professional, and patient as he explained what he was doing, why he was doing it, and what the result would be. He was also great about asking if I had any questions or concerns. Finally, he was willing to work around my nervous barking dog!

Anthony arrived early and it was greatly appreciated! He immediately got to work. Anthony is very thorough and did a great job both inside and out. We have always been very pleased with the work and customer service that Life After Bugs provides.

Initial pest controll Torrey was outstanding, he was professional and kind he explained every step he was taking, and he was willing to answer any questions he is very knowledgeable thank you for the service. I recommend Life After Bugs. Also, they have the best customer service

Guys don’t do business with this company trust me otherwise you wasting your money. They treated my house a week ago and charged me $ 173.20 but I don’t see any difference the bathroom full of roaches. We called them and talked to Debbie then she say sorry there is nothing to do. Or you can sign a yearly contract with us otherwise sorry.

Pet pest control company in Houston. Very professional

It is difficult to find a company and employees that you can rely on and are proactive in their communication, but I have definitely found it with Terrence and Life After Bugs! Terrence was very friendly and thorough in explaining to me what he was doing and what I needed to do in the days following the treatment. 5 stars for Terrence's service and Life After Bugs!

Ethan F did an excellent job handling my pest control.

Since moving to Texas, I’ve seen bugs that I have never encountered in my life. Life After Bugs has been an absolute life saver. They are very, friendly, professional and knowledgeable answering any questions you may have. I continue to use them quarterly and I have no issues. Thank you for continuing to deliver excellent service.

Service man was very thorough

I used them in June to provide general pest inspection and treatment services which they did it on time and at a good value. I called them for a second-time visit and scheduled it in August but the technician did not show up when I called them, they said they forgot to schedule my appointment in the system. I had another session scheduled which they again missed showing up and with no comment. I sent a voicemail but have not received any response either. Something has changed since my last service and hopefully, the business can correct it.

We have used Life After Bugs from the time it was started by Larry. We love it. We especially appreciate the work that our Technician, Torrey does. He is professional, efficient, diligent and thorough! We always request him because we know the job will be done well and we will not have any issues with pests!!!

We love Life After Bugs. The service is great. Staff is friendly and always on time. Our tech was thorough in his treatment.

Their staff was extremely friendly and professional. Courteous, on time. They treated the entire house in a very timely manner. My issue is that the treatment near as much made no difference and I still have the same significant if not worsened problems that I did prior to treatment. I did not expect the bugs to disappear over night, however the treatment appeared to make no difference. May be I need a couple of more treatments to See any change. Edited: Owner has reached out since this review was left, and offered a retreat at no cost. I will update this review in the future with results, however for now I am Considering this good business practice on their part, and sincere effort. 5 stars.