Frontline Pest and Termite of Murfreesboro

The customer service of this company is awful. They don’t listen, talk over you, and keep giving excuses non-stop. Trust me, not worth your time. We still have the issue with the ants.

Scheduled for 12:30pm, was banging on my door woke up my household at 7:30am without any notice. Extremely long phone holding times, and no option to schedule a service online or by text. Every pest service we’ve gotten has seen little to no results. Do not recommend.

Technician was great and termites have been gone. My issue was after the services have been completed with price transparency. We paid for the termite removal service and paid up front. The technician put stakes in the ground and we thought we were all done. We received a bill in the mail saying we still owe on the account. We call and they then tell us that we signed up for the yearly program and owe monthly. We try to cancel because we had no idea we did that and do not want to continue with the service. We were told that they are very busy and will return our call when they can. A month goes by, no call, and we get a final bill that our account is overdue and will be sent to collections if not paid. I was finally able to get a hold of them and were told that we still owe the monthly payment that we were not aware about. We then learned (5 months later) that it is a monthly payment for each month the skates are in the ground. We were finally able to close the account today but we still owe that monthly payment (I understand but still we had no idea what it was for). If we would have known it was a monthly payment, we would have never had the stakes put in the ground. All in all, make sure to ask multiple questions even the ones that sound silly and be transparent please.

Very good company so far ,and Ron was awesome

Quick and knowledgeable

John is always on point. No complaints.

Service tech Cooper was so kind and friendly. He was knowledgeable and help but my worries at easy. Thank you so much!

Josh has been out to my home a few times and is very knowledgeable. He explains things easily, provides me with all of my options and is very friendly.

Kenneth is the epitome of great service. He has an upbeat attitude and always engages with us.

Tristan was very friendly and respectful of the property. I have noticed that the pests are not around now that I have hired Frontline! Thank you!

Michael arrived on time and quickly went to work. He asked us questions and addressed our concerns. Thanks Frontline and Michael.

Micheal was pleasant and on time for the appointment. Explained everything in detail and treated my home with respect.

My Frontline tech was awesome. Hands down a 10 out of 10!

Scott did an excellent service and I recommend him to everyone, he's nice , explains his work and is very respectful. A JOB WELL DONE 👏 ✔️

Zach is very professional, personable and thorough. 10/10 would recommend.

Very professional and to the point.

Cooper was very polite and professional. Good experience.

Charles was great

Tristan is friendly and knowledgeable. We are happy with Frontline.

This was our first treatment and our technician, Johnny, provided excellent service. He impressed My 85 yr old father which says a lot!

Thank you for the great service today and communication. We appreciate your looking after our property.

Amaru was very professional and ensured that I was satisfied before leaving. All parts of the outside of my property were fumigated and I am happy with his service.

Passed on a lot of information. Took time to make sure to educate me on what might be causing the issue. Very friendly

Professional, communicative, knowledgeable.

Josh always lets us know when he is here and when he is done. Very professional

Great service.