Provider profile

Orkin

4.8 stars from 1,072 customer reviews · 890 W Jackson St, Cookeville, TN 38501

  • 4.8 out of 5 stars
  • 1,072 customer reviews
  • Cookeville, Tennessee
  • Open 7 days, Early hours, Evening hours
4.8
Rating
1,072
Reviews
Yes
Claimed
Yes
Website

About this provider in Cookeville

With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offer

Pests handledtermites
Praised forpoliteprofessional

Rating breakdown from customer reviews

4.8

1,072 reviews

5
954
4
66
3
15
2
8
1
29

Customer reviews for Orkin

M

MargoM

6mo ago

We’ve been extremely happy with our Orkin service, especially thanks to Dakota, who sprays the inside of our home and outside for mosquitoes. He’s always professional, polite, and thorough in his work. Dakota takes the time to explain what he’s doing, answers any questions we have, and makes sure everything is covered before he leaves. It’s clear he takes pride in his job and truly cares about his customers. We appreciate his consistency and the peace of mind he gives us knowing our home is well

Provider response

We are ecstatic to hear about your positive experience with Dakota at Orkin. Thank you Margo for sharing your feedback!

EK

Ezekiel Kidd

6mo ago

Terrible Buisness! We setup a Termite monitoring plan. After installation the technicians always made excuses why they couldn't check the stations. They will tell you they are taking care of the situation and never fallow through or reach back out. I reported the issue to the BBB and they responded stating they would issue a refund in November 2025. At this time I still have not received a refund. The manager Ethan has lied to us on every phone call saying he will get things resolved and giving

Provider response

We are concerned to hear about your experience with our service. Ezekiel please contact us at (931) 545-4420 to discuss this matter further.

KT

Katelyn Thomas

2y ago

I had a scheduling issue and could not afford service to begin with and I got hung up on by Tanya. The Cookville location is the closest to my house. We hadn't even had service begin yet. She proceeded to tell me I needed a 30-day notice when it hasn't even been 30 days since I scheduled the appointment then she tried to tell me that she would push the appointment out 30 days and I said well then take this as my notice I don't know when I'll be able to schedule again . Then she proceeded to repe

Provider response

Hi Katelyn <br>Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (931) 545-4420 to speak with a customer care representative about your recent experience.<br><br>

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Treatment and cost guides before you call

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