Provider profile

Midstate Termite & Pest Control

4.9 stars from 959 customer reviews · 833 W Broad St, Cookeville, TN 38501

  • 4.9 out of 5 stars
  • 959 customer reviews
  • Cookeville, Tennessee
  • Open 5 days/week
4.9
Rating
959
Reviews
Yes
Claimed
Yes
Website

About this provider in Cookeville

Since 1953, Midstate Termite & Pest Control has served Cookeville, Crossville & Central Tennessee as a licensed, family-owned pest management leader. Our highly trained technicians use eco-conscious, integrated pest management strategies tailored to your home or business to provide fast, effective p

Pests handledtermites
Praised forknowledgeablefriendly

Rating breakdown from customer reviews

4.9

959 reviews

5
902
4
40
3
3
2
1
1
13

Customer reviews for Midstate Termite & Pest Control

AA

Amanda and Zach Smith

4mo ago

I'm not sure who is giving these guys 5 star reviews but they just quotes us over 800 dollars for a simple termite letter for a purchase of a home. I've bought and sold lots of homes before and 800 dollars is outrageous. I was expecting around 200 max. Unfortunately, I had to warn people because these prices are just not right. They said they dont separate the letter from the sentricon system and it had to be installed to get the letter. That makes 0 sense for a buyer who may back out. Thats m

Provider response

We are sorry that you disagreed with our quote and pricing for a Wood Destroying Insect Report and Termite treatment. We realize that we handle these a little differently than most companies. An inspection alone does not guarantee that the home is safe or protected. It only identifies a visible repo

RB

ROBIN BULL

5mo ago

They said they came while I was not home . But I was home at the time they said they were there. They said they treated my out side for bugs and mice and under my house. But less then a month later when I had the heating and cooling company come. There were so many spider webs under ther house they were covered in them. But this company said they treated that space for mice? I don’t believe them . They have made no effort to try to treat the inside of my house but they want there money. They hav

Provider response

Hi Robin, we’re sorry to hear about your concerns and appreciate you bringing them to our attention. <br><br>According to our service records, your home was treated as scheduled, including the crawlspace specifically for rodent (mice) activity on January 9th from 12:49-1:12. Crawlspace rodent treatm

JG

joyce gardenhire

1y ago

I have dealt with Midstate Termite and Pest Control since last year with no issues until now. I called after hours to cancel my June 10th appointment through virtual assistant. On June 10th I got a message that the tech had been to my house and performed the service anyway and charging me. After calling the office, I do not why it was not understood that service should not have been performed. So after all that, I open the mail to find a bill for a service that was not even supposed to happen.

Provider response

We apologize for the inconvenience. We received your message on Sunday the 8th, and an associate attempted to reach you the following morning, but got no answer and left a message. I completely understand your frustration and would like to do all I can to solve this issue. If you are having a pest i

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Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.