Gray's Pest Service
Verified4782 Old Sparta Rd, Cookeville, TN 38506
Open 5 days/week
About Gray's Pest Service
Commercial and Residential Service
Rating Breakdown
5
★★★★★57 reviews
Customer Reviews (20)
I had my first dealings with Grey's pest control this morning. Nikki was so kind on the phone and explained exactly what they were going to do and I could not have been more pleased. The technician called me when he was finished and he even took care of an ant hill in the flower bed that I didn't even know about. I will be recommending them to everyone I can! Thank you all so much! The best part, The tech was at my house only 3 hours after I called, what a wonderful local company!
Response from Gray's Pest Service
Thank you so much for the review. This helps our small business so much!
Amazing ! Go above and beyond! Been using them for5 years now at all my homes ! Definitely recommend!!! They get the job done
Response from Gray's Pest Service
Thank you so much and glad our team has earned your trust!
We have been using Grey's Pest for almost 3 years. I have never had a complaint. They are very flexible with scheduling!!
Response from Gray's Pest Service
Thank you so much! Your review helps us a lot!
⭐️⭐️⭐️⭐️⭐️⭐️⭐️. Today was my first contact with Gray’s and they were absolutely wonderful! Nikki was so kind and friendly, even with my dramatic self and these tiny bugs that have recently appeared in my house. She set the bar high for the rest of the team. They were able to get me in the same day- PRAISE THE LORD! Joe was our serviceman. He was great and took time to answer all my questions. As long as I live in their service area, I will be a lifetime customer. Thank you guys again! -Casey
Response from Gray's Pest Service
Than you for the feedback and that Joe is good representation of our small business!
Fair pricing, great service (we had a horrendous ant infestation in our rent house and it was resolved within 48 hours of them coming out), and the customer service was stellar. We’d continue using them if we weren’t moving out of the area! 🐜🖤
Response from Gray's Pest Service
Thanks for your support! If you end up back in the area would love to take care of your home again.
We had our first service this last week and were very happy! Firstly, the woman whom I contacted and made an appointment with was the sweetest and friendliest lady! I enjoyed our conversation and the peace of mind she gave me that they were family operated and the most competitive with prices. They had a busy schedule but she made sure to get us in before 4th of July so we wouldn’t be without pest control that long. Secondly, the owner actually came out to service our house and he was so knowledgeable and informative, as we are new to the area and just moved here from south Texas. You can tell he really enjoys his job and it shows through his work. All around great experience our first go around, and we feel like our home is in good hands!
Response from Gray's Pest Service
Thank you so much for your review! This helps us stay on the 1st page of Google! Welcome to Tennessee!
Gray's pest service has provided exceptional service on two occasions, demonstrating both rapid response times and high-quality workmanship. Their expertise and professionalism are commendable. I wholeheartedly recommend their services.
Response from Gray's Pest Service
Thanks so much! This helps our small business in the Google world a lot!
Great communication, professional, amazing service.
Response from Gray's Pest Service
Thanks for your feedback! We aim to communicate as well as possible through all means possible!
Great service! Great people! I called and spoke to Nicole about our ant & flying ant issue from a leaky water heater. Jared came to our house the same day! He is awesome at explaining what we needed to do. He sprayed inside the house and all around the outside, too. The ants are all dead! Yay! We highly recommend Gray's Pest Service!
Response from Gray's Pest Service
Thank you so much! Jared is very appreciated here.
Just wanted to say a HUGE thank you to Gray’s for being so honest and informative! The integrity and passion of this company is wonderful and I highly recommend working them!
Response from Gray's Pest Service
Thanks for your feedback! We take pride in what we do, folks seem to like that!
We used Gray’s at our house in Lebanon. The team is great and always easy to get a hold of and talk to. When we moved to Cookeville, we hired them again. We can not say enough good things about their team and service.
Response from Gray's Pest Service
Thanks for taking the time give us a review!<br>We take pride in what we do and appreciate your choice in using our family business for your pest control needs!
First started using GPS a year ago for quarterly pest control and we have been extremely impressed by their service and professionalism. Ryan and Nikki are fantastic to deal with for scheduling and they are always on time for appointments. We highly recommend GPS for all of your pest related issues.
Response from Gray's Pest Service
Thank you so much for the positive feedback and we are so glad that Isaac was a good addition to our small team.
These guys are the BEST! My dog gave us a flea problem, and it was BAD! Gray's was professional all the way. They were prompt, professional, affordable and downright nice people! They even had to make an extra trip- no complaints and NO EXTRA CHARGE! I wouldn't consider calling anyone else!
Response from Gray's Pest Service
Thanks so much for sharing your experience! We take great pride in what we do!
Ryan was a little early and got right to work. He was amazingly kind, explained the process to me and I feel much better and more confident that the property will be termite protected for the next owners. I would 100% use them again.
Response from Gray's Pest Service
Thank you for the great review! We aim to not let customer service die out.
Response from Gray's Pest Service
Thanks for the 5 Stars! This helps us a lot!
We started our services with GPS today, doing the quarterly service plus the mosquito/tick treatment on our fenced in backyard. Jared was beyond phenomenal! Very kind, funny and down to earth! He explained everything thoroughly and left paperwork. Very satisfied customers!
Response from Gray's Pest Service
Thank you so much! These reviews help us compete with corporate companies. Jared is great and we are never going to let him leave!
We were having issues with our annual black ants inside. I had used another company before, and they did a good job but they cost SO MUCH MORE. For a one time outside/kitchen/living area service it cost 80 bucks. Even their typical full indoor/outdoor service is only 150. The place I used before wanted 250 this year! Their technician was very polite and understood we have a newborn and kept the inside spraying to a minimum, only in the spots needed. Would recommend for the best pest service price in town!
Response from Gray's Pest Service
Thank you! We are very happy your satisfied with our pricing and service .
I began to see tiny black ants making a direct path between an exterior wall and the kitchen. I contacted GPS for a one-time service two weeks ago. Jared - the exterminator - showed-up on time, explained what needed to be done and why. He did a thorough job of spraying outside the house and the indoor baseboards. He also cleaned all cobwebs. There was no annoying scent from the spray and I’ve yet to see another bug in the house. I highly recommend Gray’s.
Response from Gray's Pest Service
Thanks so much for your thorough review and recommendation! We appreciate the opportunity to earn your trust and support! Please reach out in the future for any other needs.
Always there when I need them!
Response from Gray's Pest Service
Thanks for the review! We take pride in what we do:)
My experience with Adrienne was hands down the best customer service experience I’ve had in my 24 years of life! I will never switch!
Response from Gray's Pest Service
We are so glad to hear and definitely appreciate you sharing!
Contact Information
Phone
+1931-854-1229Address
4782 Old Sparta Rd, Cookeville, TN 38506
Website
grayspestservice.comHours
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