Apex Wildlife Control LLC
Verified7895 Stage Hills Blvd # 103, Bartlett, TN 38133
Open 7 days, Early hours, Evening hours
About Apex Wildlife Control LLC
Phones Answered 24/7! Apex Wildlife Control specializes in the removal of Wildlife such as Rats, Raccoons, Squirrels, Flying Squirrels, Opossums, Armadillos, Skunks, Moles, Voles and much more.
Rating Breakdown
4
★★★★☆66 reviews
Customer Reviews (30)
I was very pleased with my inspection from Apex. Mike was really pleasant and professional. He let me know what I needed in terms of exclusion treatment and explained how roof rats were invading my home.
Mike presented the options available with pros and cons. No pressure sales.
Savannah found the problem right away
Very responsive, I had a call back within 30 minutes at the end of the work day. They were very prompt in coming out to determine the problem and explain possible solutions. I had some work done a few years back as well that was handled well, so I am a repeat customer.
My girl Savannah was super knowledgeable and made me feel better that my house is not infested with rats and infant in fact I have a mouse. I would trust her to come back and handle all my wildlife needs!!
Response from Apex Wildlife Control LLC
Bailey, Thank you so much for the nice review! We are glad we were able to ease your mind :)<br>
Apex came right out and helped us figure out what to do about our squirrel issue. Savanah was wonderful. Very knowledgeable and helped us understand all the various options and helped us choose the right way for us. Thank you for your help.
Response from Apex Wildlife Control LLC
John, Thank you for your kind review.
Savannah was personable, knowledgeable, thorough, and did a great job.
Response from Apex Wildlife Control LLC
Thank you so much for the kind review Ronald!
5 stars! We’ve used Apex before for exclusion work, never had problems after the work was done. Moved to new house, have squirrels in the attic. Savannah was prompt with discovering the issue(s). We will have to wait a bit to get the work done but Alex does great and thorough work.
Response from Apex Wildlife Control LLC
John, Thank you so much for the kind review!
Savannah gave us a great inspection and provided a thorough explanation of what we needed to do to get rid of our pest.
Response from Apex Wildlife Control LLC
Thank you for the kind review Russ!
Apex is the best! Friendly, fast, and efficient! Knowledgeable and thorough! Always first in my mind when it comes to humane handling of unwanted guests!
Response from Apex Wildlife Control LLC
Dean, Thank you so much for the nice review!<br>
Response from Apex Wildlife Control LLC
Thank you for the review Max!
Savannah was amazing! The job that Apex has done so far is very good. Savannah is very knowledgeable and is able to communicate exactly what the problem is. She is eager to help in any way that she can. I am looking forward to doing business with you all and get this taken care of as quickly as possible. Thank you!
Response from Apex Wildlife Control LLC
Thank you Janice!
Savannah came and she was great. Great customer service and answer all my questions. I would use them again if I have too.
Response from Apex Wildlife Control LLC
Mrs. Ballard, Thank you for your wonderful review!
I especially want to highlight Savannah, who was an absolute pleasure to work with. Her expertise immediately put me at ease.
Response from Apex Wildlife Control LLC
Dana, Thank you for the kind review!
Outstanding customer service. Savanna was very professional and courteous. I would recommend this company 💯 precent.
Response from Apex Wildlife Control LLC
Carolin, Thank you for the review!
Savannah was so helpful and knowledgeable! I highly recommend!!
Response from Apex Wildlife Control LLC
Thank you!
Savannah did a great job checking out our squirrel issue and gave us good alternatives
Response from Apex Wildlife Control LLC
Thank you for your kind review!
Issue with raccoon present around our home. Called and Apex response time was great! Return call within 5 minutes and arrive within the hour! Explanation of service very thorough!
Response from Apex Wildlife Control LLC
Doris, Thank you so much for your warm review. Looking forward to trapping this raccoon for you and making sure he doesn't get back in your home! Thank you again!
We had an opossum in our garage and Savannah from Apex Wildlife came out same day and caught the little boy and took him away fo me! She was great!!
Response from Apex Wildlife Control LLC
Angela, Thank you so much for the kind review. I'm so happy we were able to quickly solve your opossum problem. Savannah truly enjoyed the experience as well!
Response from Apex Wildlife Control LLC
Thank you for the kind review!
Charged me 300$ to try to get more money for nothing. Had another opinion come in from professionals that I was lied to, they fixed it for 115. Again I got nothing from apex for 300, but got it fixed by litterally my first other call for 115. DO NOT TRUST THIS COMPANY. They were quick to show up for that 300 dollar false assessment tho, greedy.
Response from Apex Wildlife Control LLC
We have researched our database, and have not found any clients with this name or email. Since this gmail account has left only one review, we believe it to be a fake account and have reported it to Google.<br><br>As for the allegation of a $300 charge, we do not charge $300 for any of our services so that is also false. Since all we have to go on is a fake name with false allegations, we are not able to fully address this review.
DO NOT waste your time or money with this company. They are overpriced and don't even do the work themselves. They SUB it out to companies that don't have a clue what they are doing and up-charging you to do it. Shoddy and unprofessional work and business practices. If I was an unhappy worker why would I hide my identity? You still didn't address your over charging and subbing your work out! It's the truth and that's why you chose to say that I'm a liar!
Response from Apex Wildlife Control LLC
We have researched our database and could not find any customers by this name within the last two years. Because this gmail account was only recently opened with no last name provided, and no other reviews or contributions provided for other businesses, it appears to be a fake account. Unfortunately, this appears to be a false review given by a recently released employee, and the situation has been reported to Google.
On or about May 20, 2022, I had apex wildlife control out to my home to evict raccoons from my attic. They sent a technician out to my home a few days prior and I told the technician that I wanted to evict the raccoons out of my attic and I agreed with his recommendation of what he called eviction fluid. They came to my home on a Friday and supposedly applied some type of fluid in the attic that was supposed to evict the raccoons but the raccoons never left. I had already paid them $200.00 for the eviction service but the raccoons never left. Since that service visit I have called, I have left numerous messages and I have requested to talk with management but have not been allowed to talk with management and they have never returned my calls. I do not recommend this company.
Response from Apex Wildlife Control LLC
Our company provides eviction fluid as a service when raccoons have very young babies. This fluid is designed to create a biological reaction in the mother raccoon. However, this is not a guaranteed result and was stated as such. In some circumstances trapping or exclusion is required to solve a wildlife problem. That was the case in this circumstance. I'm sorry that we were not able to solve the problem with eviction fluid. We did offer trapping and exclusion as an alternative and those services were declined by the client.
590 dollars to remove a dead raccoon plus 100 for something else like how?
Response from Apex Wildlife Control LLC
Devin,<br><br>Thank you for taking the time to leave a review of our company. Upon inspection, it appears that you called in for pricing information, but did not actually book a service with our company. The price we quoted you was for a same day Dead Animal Removal and Deodorization service.<br><br>When our company has to come out right away we do charge an emergency service fee of $100. This fee is charged because it requires our technicians to have to stay after normal business hours and requires our company to pay additional overtime compensation.<br><br>Our service is very comprehensive. It typically involves having a technician out on the property for approximately an hour to locate the animal and deodorize the area. I do apologize if you feel that our pricing is not reasonable, however, we are priced very much inline with our local competition for the services we provide.<br><br>While I do appreciate you calling in for a quote, I don’t believe that a 1 star review, simply because of our pricing, is an accurate reflection of your interaction with our company. We do appreciate your interest in our company.<br><br>Thank you again!<br><br>Apex Wildlife Control
AVOID this business at all costs!!! They sent a couple of kids who didn't know what they were talking about. They did NOT diagnose the problem (because I personally saw where the squirrels were entering the house). Worst of all, they gave me a quote of more than a THOUSAND dollars! I went with Patriot who were much more competent and fixed the issue for a fraction of the cost.
Response from Apex Wildlife Control LLC
I apologize you were unhappy with our company. Our records show that we performed a detailed inspection on your property in November. After reviewing the photos and estimate, I am not sure why you left a poor review. You contracted our company to perform a detailed inspection and that's what was performed. I reviewed the trapping and exclusion estimate and it shows that we provided a quote to completely seal your property and trap the animals. I'm not sure what the purpose of age shaming someone is. The lead technician who came to your property is a veteran of the U.S. Army. He is 27 years old and has been with our company for two years. He did have a trainee with him who is in his early 20's, but I fail to see how his age is relevant. We send out very detailed emails and explain our entire process prior to coming to the property. While I am happy that another company sealed the primary entry point for you, I really don't see how that diminishes the work we were contracted to perform. Our records show that no phone calls or previous correspondence was given to voice your frustration. Please feel free to contact our company if there is anything that we are missing in this negative review. As it stands, I simply do not see how the age of our technician is a relevant critique of our company. As stated, he is a military veteran who honorably served his country.
The worst company I have ever worked with.
Response from Apex Wildlife Control LLC
We have searched our database, and we have no record of this person ever being a client.
On 1/20/20, I completed the form on your website with all information to receive a call back. On the morning of 1/21/20, I called and spoke to a young lady who said I would receive a call back in 30 minutes. It's Wednesday afternoon and I've not heard back from anyone. Guess you don't want my business. I'll move on....
Response from Apex Wildlife Control LLC
VJ I am terribly sorry for the bad experience. Please let accept my apology and allow me the opportunity to correct the situation.
Please don't waste your time, energy or money on this company! Apex Wildlife beat me out of over $1200.00 for a botched job of supposedly ridding my attic of roof rats, same said roof rats that are running around EVERY morning and EVERY night right now!! They claimed to have sealed up every "entry', set traps (which we believe were mouse traps) and dd all they could to take care of the problem, notwothstanding my roof guy said the area around my chimney, was not sealed, even though they claimed it was! My husband is infuriated because he thinks we were swindled and hates the fact that the same rat action and noise is still occurring! The owner of the company even tried to make me think I was crazy and that I was not hearing what i knew I was and would even state that I might be hearing things from other's houses or nothing at all but i just chalked this up to his senility! They kept trying to reiterate that if i was hearing any running then it must be new rats because they sealed up the house completely but, no it was AND is the same rats! Just know they are dishonest, and not trustworthy and you better go with somene else! Btw, I just had another guy come out, (even though I was very hesitant) talked with him and he came over EARLY the next day and heard the running for himself!
Response from Apex Wildlife Control LLC
Mrs. Brown, I am sorry you had a poor experience. I would be happy to try to make it up to you. Please let me know how we can make this right.
Worst company ever! I just bought a house. My inspector found a lot of mouse/rat feces in attic, so we asked the seller to do wildlife control. This company (Technician: Todd Becker) wrote a report showing us there is no evidence of wild life. After we moved in (one month after their report), we can hear mouse/rats running in attic. When I called this company, they told me these mouse/rats were not there during inspection and maybe they just moved in after inspection. They are right - I can not prove how long these mouse/rats have been there, but I believe people can tell what kind of company this is. Anyway, these people either do not have skills or are dishonest. It is just a few hundred dollars. I can get another company to do it. But I do not want this company to ruin other clients' day.
Response from Apex Wildlife Control LLC
Mr. Gao, <br>I am sorry you had a bad experience. The company is under new ownership and will be happy to help any way we can.
Very poor customer service practices, lack of communication with customer, and failure to fix our rodent problem. I would not recommend this company. Every time I have tried to get more information about the status and schedule of my account, they have told me that they are swamped and understaffed (as if it's my problem). They also have scheduled work and been a no show and well as not followed up. Very disappointing. After thousands of dollars and months of waiting and construction on our house to fix to gaps, we even had an animal breech our bedroom (with our baby near by) and Apex has not resolved the issue. (2 months later) 11/30/16 PS- In response to Apex's response down below---you did not solve our problem. We called in another another company, A1 Wildlife, and they ultimately solved our problem.
Response from Apex Wildlife Control LLC
Sarah,<br>I am sorry you had a poor experience. Our company is under new management. Please let me know if there's ever anything we can do to help in the future!
Contact Information
Phone
+1901-598-8555Address
7895 Stage Hills Blvd # 103, Bartlett, TN 38133
Website
apexwildlifecontrol.comHours
Services
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