RIDD Pest Control

Once again their technician was prompt, thorough, plesant and most importantly, knowledgeable

Overall not very happy with my experience. I’ve tried to call to make appointments and no one answers and when I do manage to get someone on the phone, they sound inconvenienced. I think the contracted timelines are a rip off. I have a year of service and if I wanted to cancel they charge over $300 to cancel services. So far, quarterly someone comes to spray my yard and house but they don’t give you much of a warning, someone just comes over and expects you to be home. Both times, I haven’t been home, I’ve been at work. When they do come, they can’t come inside to treat inside and I have to make a separate appointment for the inside.

Javier was amazing! He communicated clearly & the timeline to handle my concerns! Great Customer Service! Bridger was also great working with to set up my service. Great company, quick response time & service. Highly recommend. Customer service is priority to RIDD

I paid for this service back in April/may ! They have scheduled me to come out and missed 3 of their first appointments and after they finally came ..I haven’t heard from them since! It’s now August and I can’t get a phone call to go through or a phone call back ! They will continue to take your money rather they come or not! I was told they would come every month but they haven’t even came every 3 months! If I were you I would do what I forgot to do ! Read those reviews! Good stuff that they use and Brandon was wonderful …but they are a terrible service with no customer service ! Waste of money for services they just refuse to give!

Do not do business with these people! Sales person came to my house and tossed out a crazy number for service, told him no and he kept dropping the price. High pressure sales until I told him I didn’t get off until around 3:30 so it would be close to 5 before I got home so no I didn’t want service. He replied, no problem we can make sure your the last stop and they will even wait a few minutes if need be. So I caved and got service. First month came and guy got here a little after 6 so that was perfect, half hardly put stuff out in yard and sprayed kitchen and hauled tail. Few weeks later still seeing a bug or two and yard full of aunts so I called them to come back out. Again explained on how I couldn’t be home before 4. Day of service I get a call about 2 saying he was on his way. Told him I was at least 2 hours out and he replied I’d have to reschedule and the office would call, not even bothering to retreat the yard that I didn’t need to be home for. Office never called and I got fed up and called to tell them I wanted to cancel service that they where not holding up their end of the contract and was told to bad rather I wanted it or not they would continue to bill for 18 months and hung up on me. When I asked to speak to his supervisor he replied he’s the sales manager and was high on the food chain as I could get and refused to let me speak with anyone else. Said his name was Liam constantly talked over me was rude and would not let me finish anything I was saying but told me I needed to keep it professional when I got bent out of shape out of being talked over, refusing to let me speak with someone else and telling me rather I want service or not I was gonna get billed for it. Guess what Leim, charge my card next month and see what happens.

Our technician did an amazing job! Scarlett was on time, very courteous and did a completely thorough job! Best pest control service we have ever had!

Brendon was great! He was so polite and easy to talk to.

Our Tech Christopher Caldwell, is the best. Ive praised him before and will continue to do so. Polite, knowledgeable, efficient, personable.

We our very pleased with our new service. I have been very impressed with both the treatments and the results from Ridd, from the day we began using them. Austin is very thorough in his work. Always explains what he is going to do, and also what he did!

I am disappointed again in this service. I was given a time between 1 and 5 and wanted to be contacted before the service. I was NOT notified that they were coming this morning. I wanted to be here so I could show them the bushes that I think have the most mosquitoes which have been missed on previous appointments.

Technician was very professional and helpful while conducting the mission at hand. He pointed out need treatment in areas that I missed during the walk-through inspection. I was very worth the price.

This tech is awesome he listens and treat all areas of interest to you great job

As always Dominque is right on time! She was very polite, courteous and had a wonderful presence about her! 10 out of 10 for her stellar service!

WARNING: DO NOT WORK WITH THIS COMPANY! I was unknowingly charged 2X the promised monthly price for a service that does NOT even work. Upon contacting the Account Management team, I spoke with Isaac and Liam, both of which were NO help in resolving my issue. Instead they locked me in for a $99/month service when the salesman who I talked to promised that it would be only $48/month. Now I am forced to pay a $300 penalty to cancel a service that costs double what I was told it would cost. And I still have ants and moles. Absolute JOKE of a company save yourself and hire anyone but RIDD Pest Control.

Jeremiah was very professional and did a great job and was very intuitive! Definitely recommend RIDD

Good job. Good to see failure worker who I had previously spoken with. Three structures Happy 4th

Richard always comes to the rescue! He’s very knowledgeable and thorough!

Brandon was very nice and did a excellent job. Will highly recommend this company to anyone.

We had Brendan and he was so polite as soon as we met him. Answered all our questions and gave us some heads up on what to expect. Very punctual!

Technician was two hours late And I never received a phone call so I was somewhat disappointed. This is not the first time this has happened.

Brandon squeezed us in for a follow up service after a long day - thanks!

I’m so glad to be back with RIDD! They gave me plenty of notice of their arrival date and Time so I could make arrangements to be home. I had experience with another company that would just show up at my house while I was at work!

Always a pleasure having Dominque show up for my service. She is knowledgable, professional and very friendly. The perfect combination when dealing with customers.

She did an amazing job, excellent communication, and very knowledgeable.

In regards to Christophe Caldwell. This guy knows his stuff! He was very thorough throughout the treatment showing me every step of this way unlike our first service and had excellent communication skills. I want no one else to come but him from here on out:). Keep up the good work because us customers really appreciate it!

Dominique Rodriguez, was polite, professional. Got all informations i needed, and he gave me useful advices. It was a pleasure to have her.