Provider profile

Six Brothers Pest Control

4.6 stars from 71 customer reviews · 334 E Bay St #253, Charleston, SC 29401

  • 4.6 out of 5 stars
  • 71 customer reviews
  • Charleston, South Carolina
  • Open 5 days/week
4.6
Rating
71
Reviews
Yes
Claimed
Yes
Website

About this provider in Charleston

Six Brother Pest Control is a family owned and operated business in the Charleston Metro Area. We are insured and Licensed and Guarantee Results or we will come back at no additional cost and treat your home!

Pests handledantsbed bugs
Praised forpretty hilariouskind
Methodslawn treatment
Safetysafe for animals

Rating breakdown from customer reviews

4.6

71 reviews

5
62
4
3
3
0
2
0
1
6

Customer reviews for Six Brothers Pest Control

SJ

Sierra Jones

1y ago

I absolutely do NOT recommend this company. When we started out they guaranteed us that our yard would be fire ant free, not once in their service was it. We were overrun with ants and any time I expressed my concerns to the techs they would assure me it'd be taken care of yet never was. They also refused to go up into the attic when I said I thought we had a possible infestation up there and they almost always refused to treat the inside of the house even though I asked them to because I had kids and animals even though I was willing to put them away. We were on automatic billing for over a year and suddenly they stopped billing us then sent us over $100 bill because they stopped billing us as they had been for well over a year. I tried to call the office no less than 8 times, could never get someone, would leave voice-mails, including voicenaiks saying we were no longer using them, and no one would call me back. My husband called a few times and told them we did not need their services any longer and they STILL did not cancel our services. After a month and a half if not two months I FINALLY got ahold of a Kathy in the office who said she remembered my name from voice-mails and didn't remember why it wasn't canceled but she will cancel it now. She showed no care when I said I was unhappy with the service and rushed me off the phone. I cannot say it enough, don't waste your money. I had ONE treatment from a competitors company and the next day my house and yard was SO much more bug free than 6 brothers had it in over a year.

CC

Chris Cundey

2y ago

These guys have been so deceptive with me. The salesman told me they can do a treatment for me that was a deciding factor for me switching to them. The tech came out the next week and said their treatment wouldn’t be very effective. Now, they’re offering lawn treatment to folks for the same monthly price I’m paying, but they’re asking me to give them another $50 to come out and do it. Do yourselves a favor and sign up for Core Pest Control. That’s what I’m switching back to. Never had any bugs in my house and they genuinely care about keeping your business.

EL

Elise Lyles

2y ago

I had to unfortunately get my home treated for bed bugs upon returning for a work trip that brought them into my home. Of course not knowing what this process was like or what to expect I was frantic and most companies prices were sky high and no one would explain to me what this process would look like . I called the company and they broke everything down to me. They sent Clint out to do a free inspection where he was super kind and pretty hilarious. He told me what the risks were and walked through every room of my home . We set up a plan and he came back and treated them home . I slept in my bed for the first time last night since the treatment was done and safe to say whatever he did worked . I’m beyond grateful for this team and what they did and their fantastic service . HIGHLY RECOMMEND!

SM

Shelby Monaghan

2y ago

Great services (with AMAZING results for living in SC). Very helpful and kind employees as well! Highly recommend.

LF

Liz Fraiser

3y ago

We had an invasion of German roaches, which are tenacious little buggers. The problem was identified, a plan was put in place, and everything was sorted quickly. By the third treatment, our uninvited "roommates" had been evicted and we were free. For such an unpleasant situation, they made it as easy as possible for us.

LC

Lynn Cornine

3y ago

Very respectful, professional and a good value. They send reminders when my treatments are due, it helps because I do not have to think about it.

LB

Lynn Baker

3y ago

They came when I called for service. I was having problems with wasps flying around front door.

TH

triffie hout

3y ago

6 bros uses non toxic products/ safe for animals .. and repulsive for snakes.. this is why I work with them ..

NW

Nicholas Weinberg

3y ago

Had an emergency scare with bugs in the house, they helped me schedule for the next morning after my call. The technician Clint was nice and very proficient as well as great about my dog. Thanks for the help!

JM

John M

3y ago

They showed up and did a very thorough job! I'm impressed!

SM

Sheryl Meier

3y ago

The salesman soliciting customers in my community was obnoxious and RUDE! We have posted no solicitation signage in our neighborhood but this guy was going door to door anyway. After I asked him to stop based on our posted signage he became difficult. He told me "I would have to call his boss to get him to leave" but then refused to give me any contact information for his supervisor. I asked him for the name of the franchise owner for the Charleston SC location and this salesman told me, "I don't know. That's above my pay grade. " I asked again for contact information and he told me "to Google it to find out for myself." What a horrible way to try to bring in new customers to a new business. I did take his picture for documentation purposes. If you want to avoid being talked to in a rude manner by an obnoxious salesman, avoid this guy.....by the way he also refused to provide me with his name too.

Provider response

Hi Sheryl, I want to apologize for the behavior of our salesman when he spoke with you about our services. We never want to be disrespectful to our customers or the neighbors in the communities we are servicing. This salesman should have provided you with the information you asked. None of that information is "above his pay grade" and, as the owner of the business, I would have been very happy to chat with you. We ask all of our salesmen to respect the signage and privacy of the neighbors and communities we enter; however, it appears this particular salesman did not. We would like to try to make this better and request that you contact our office to speak with us. Our office number is 843-779-6500.

JM

Josiah Myers

3y ago

Great quality customer service. We have noticed that bugs no longer think of our home as their vacation spot, and can enjoy spending more time in our yard outside!

KW

Kevin Weeks

3y ago

I spoke with the sales rep and he told me the treatment plan I was going to get and the price. Kept eye contact and a firm handshake. I would highly recommend them for your pest control needs.

SS

Stephanie Simmons Stephanie Simmons

3y ago

Peter is an AWESOME agent and I think he should receive a pay raise. He went above and beyond for my family and I.

BG

blake gregorich

3y ago

Great professional service. They even came back to answer questions about some pantry bugs. Very friendly!

KS

kimberly scheitlin

3y ago

Have not shown up for set appointment tried to reschedule us for the second time son told them no they had to come today like they were scheduled also misquoted fees

Provider response

Hi Kimberly, I am sorry to hear that your service experience was not handled in a better manner. We stive to give the best experience possible for all our customers and provide them with accurate information. We would love to try to make this right with you. Please call our office at 843-779-6500 so we can sort this out.

TB

Trey Bethune

3y ago

This company has terrible service. Salesman told me it was a onetime spray then sent me a yearly contract with 200+ dollar cancelation fee. Be careful before giving this company you’re business.

Provider response

I’m sorry to hear that you had a negative experience. We take customer feedback very seriously, and we want to investigate this matter further. We don't have any record of you as a customer of ours or having prepared a contract for you. I would appreciate it if you could provide more information so we can investigate it further. Please contact us at (843) 779-6500 and our call center staff will immediately connect you with one of our owners.

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Treatment and cost guides before you call

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